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Problem Mobile only Export

PostPosted: Thu Jan 02, 2014 11:56 am
by SebastianA
The mobile only export (html5) does not work correctly.
When I export both Desktop and Mobile (html5) export is about 1,7GB and all works correctly.

When I try to export only to Mobile for using in an iPad App, the export finishes very fast, but it seems that it does not export all image files. See picture below. The export size is only 4MB.


I'm using the RC1.
The problem still occurs when I select to rebuild all tiles.
It also occurs if I start a new pano and try to export it html5 and mobile only.

In the export folder, where the pano file should be, there is only a preview and a thumbnail file, but no panorama file.


I hope that you can fix this issue fast!

Thanks very much!!

Re: Problem Mobile only Export

PostPosted: Thu Jan 02, 2014 1:01 pm
by mediavets
SebastianA wrote:The mobile only export (html5) does not work correctly.
When I export both Desktop and Mobile (html5) export is about 1,7GB and all works correctly.

When I try to export only to Mobile for using in an iPad App, the export finishes very fast, but it seems that it does not export all image files. See picture below. The export size is only 4MB.


I'm using the RC1.
The problem still occurs when I select to rebuild all tiles.
It also occurs if I start a new pano and try to export it html5 and mobile only.

In the export folder, where the pano file should be, there is only a preview and a thumbnail file, but no panorama file.


I hope that you can fix this issue fast!

Thanks very much!!


What OS are you running RC1 on - and is it the 32-bit or 64-bit version of PTP?

Can we see screenshot of your Build settings?

Re: Problem Mobile only Export

PostPosted: Thu Jan 02, 2014 1:07 pm
by bdd
Thanks for reporting this major bug, we opened an issue (n°3009) about it, and we will fix it for next release.

Gérald

Re: Problem Mobile only Export

PostPosted: Thu Jan 02, 2014 1:34 pm
by mediavets
bdd wrote:Thanks for reporting this major bug, we opened an issue (n°3009) about it, and we will fix it for next release.

Gérald


What difference should there be in the output if you choose HTML5 Desktop and Mobile, or HTML5 Mobile only?

It will still only produce one set of multires tiles won't it?

Re: Problem Mobile only Export

PostPosted: Thu Jan 02, 2014 4:59 pm
by SebastianA
I'm using PTP on a MacBook Pro Retina with 10.9.1