export inflash shows a black screen  

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zebragruen
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export inflash shows a black screen

by zebragruen » Mon Dec 02, 2013 12:00 pm

ptp2.0/5

I am testing a tour with 3 panos. export in flash. Result: just a black screen.

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mediavets
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Re: export inflash shows a black screen

by mediavets » Mon Dec 02, 2013 12:23 pm

zebragruen wrote:ptp2.0/5

I am testing a tour with 3 panos. export in flash. Result: just a black screen.


Offline or online viewing?

With which browser and OS?

What plugins are you using in the tour?

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zebragruen
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Re: export inflash shows a black screen

by zebragruen » Mon Dec 02, 2013 2:50 pm

ptp 2.o/5
win 7 home
Firefox 25.01

offline viewing, using the built in viewer

plugins:
rounded control bar
floorplan mal (single)
gallery
text zone, description

Output: devies: desktop and mobile devices

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mediavets
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Re: export inflash shows a black screen

by mediavets » Mon Dec 02, 2013 3:08 pm

zebragruen wrote:ptp 2.o/5
win 7 home
Firefox 25.01

offline viewing, using the built in viewer

plugins:
rounded control bar
floorplan mal (single)
gallery
text zone, description

Output: devices: desktop and mobile devices


Hmmm...perhaps try removing the plugins one at a time and then doing a build-and-view, to see if you can identify which might be causing the problem?

You do seem to have many more problems than I do...it's a puzzle.

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zebragruen
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Re: export inflash shows a black screen

by zebragruen » Mon Dec 02, 2013 4:50 pm

Miracles and Wonders....

I built the new. Till now I dind'nt change from flash to html. Just flash. Still it works.
Next step will be to change flash to html and back.

Another miracle: The starting time from click an the tour-html till the browser-window shows the pano is now quite like I am used to from ptp 1.8

In the previous tour (when it finally showed an black screen) it took my about 10 to 20 seconds to see the tour....

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benji33
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Re: export inflash shows a black screen

by benji33 » Tue Dec 03, 2013 9:11 am

So do you have identified an issue ?

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zebragruen
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Re: export inflash shows a black screen

by zebragruen » Tue Dec 03, 2013 9:13 am

no, it was a dead-end street. had to build it up from scratch.

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benji33
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Re: export inflash shows a black screen

by benji33 » Tue Dec 03, 2013 9:36 am

Into the build screen you can try to "rebuild all tiles" into the options if it happens again.


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