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crash & doesn't open project

PostPosted: Mon Nov 25, 2013 9:06 am
by zebragruen
apt2 beta 4

I have a project with 4 panos plus videos and some foto galleries.
I saved the project under e new name. First Bug: apt shows in the flat window on the right side the progress. But it never closes this window.

After closing the project with the normal buttons I want to open the just "saved" project. Second bug: It doesn't open anything.

Re: crash & doesn't open project

PostPosted: Mon Nov 25, 2013 9:38 am
by benji33
So "save as" doesn't save ?

Is it possible to open the new_name_project.kpt file into an editor to view if it's filled ?

If not what is your OS/System used with Panotour ? Pro or Standard version ?

Thanks

Re: crash & doesn't open project

PostPosted: Mon Nov 25, 2013 9:52 am
by zebragruen
panotour pro, win 7 home, 64 bit

Re: crash & doesn't open project

PostPosted: Tue Nov 26, 2013 9:39 am
by zebragruen
I don't know what's going on?? Panotour Pro 2.0/beta4 is constantly crashing.

I buildt my tour new from the scratch: two panos plus some videos in it, no map.
But it crashes again and again.

Re: crash & doesn't open project

PostPosted: Tue Nov 26, 2013 10:05 am
by mediavets
zebragruen wrote:I don't know what's going on?? Panotour Pro 2.0/beta4 is constantly crashing.

I build my tour new from the scratch: two panos plus some videos in it, no map.


How many videos?

How are they invoked by hotspots or some other way?

How large - filesize -are these videos? What format?
But it crashes again and again.


When does the crash occur? When atempting a Build or at some other time? Is it repeatable?

Is the Crash Reporter displayed after the crash?

Re: crash & doesn't open project

PostPosted: Tue Nov 26, 2013 10:13 am
by zebragruen
I have 4 Videos in it
each connected with "Add Video" frames

All flv ,
size: 4MB, 4MB, 12 MB, 12MB


Right now I couldn't repeat the crash. The system seems very unstable. Sometimes it crashes when opening the TOUR-frame, sometimes when adding an new pano.

Re: crash & doesn't open project

PostPosted: Tue Nov 26, 2013 10:25 am
by mediavets
zebragruen wrote:I have 4 Videos in it
each connected with "Add Video" frames

All flv ,
size: 4MB, 4MB, 12 MB, 12MB


Right now I couldn't repeat the crash. The system seems very unstable. Sometimes it crashes when opening the TOUR-frame, sometimes when adding an new pano.


And do you see the Crash reporter dialogue box after a crash?

Re: crash & doesn't open project

PostPosted: Tue Nov 26, 2013 11:08 am
by zebragruen
no

Re: crash & doesn't open project

PostPosted: Tue Nov 26, 2013 12:17 pm
by bdd
zebragruen wrote: Second bug: It doesn't open anything.


The second bug is "not a bug", as the project file contains "nothing".
Your panoramas were not saved inside the kpt.
That's why when you open it, nothing is displayed in the project.

Why nothing is stored in the project file ? This is what we have to understand and fix.

Gérald

Re: crash & doesn't open project

PostPosted: Tue Nov 26, 2013 12:18 pm
by zebragruen
Do you need the kpt file?

Re: crash & doesn't open project

PostPosted: Tue Nov 26, 2013 4:49 pm
by bdd
Which kpt file ?
Your download link "schiff-txt.txt" is a kpt file.
This project file does not contain any panorama.

If you have a different kpt file that systematically leads to your crash, yes we are interested in it.

Gérald

Re: crash & doesn't open project

PostPosted: Tue Nov 26, 2013 5:50 pm
by zebragruen
no, I wished I had something mor, to share ;)

I just had the same situatoin of crash:
I opend a project with 3 panos, all jpg
added some nadir pics (500x500pix)
then saved and build
this process wen completly thru.

At the end it opend that white empty progress beam and remains in this status.
I then tried to preview the tour with the green button from the built in module.
It was possible to see the changes I made in the tour.

Now I saved the project ...It asked me, if I wanted to save the changes I made.
I agreed and used the name of the project.

Now I tried to open the project again - and the project is gone =|