Tour Problems on iPhone4  

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RS360VTS
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Joined: Tue Oct 15, 2013 8:58 am

Tour Problems on iPhone4

by RS360VTS » Thu Nov 21, 2013 11:21 pm

I have created a tour which works well on my PC (Safari, Chrome and IE10
It works reasonably well on my iPad
The problem come on running on an iPhone4
The URL to the tour is:

http://www.360virtual-tours.net/Tours/C ... nTour.html


1. The image of the floor plan does not show, but the room radars do..... (the floor plan image has become transparent)
2 The Title, on PC and iPad shows the correct font (Brush Script) but becomes a plain font (Times New Roman I think) when viewed on iPhone4

Small bugs but annoying as it means my use of PTP2 is put back awaiting these problems being resolved.

RS360VTS

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benji33
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Location: France

Re: Tour Problems on iPhone4

by benji33 » Fri Nov 22, 2013 10:26 am

For font "Brush Script" it isn't supported by the iPhone and Panotour Pro doesn't embed user fonts to avoid problem of use of unlegal or unpaid fonts.
So if a browser/OS doesn't support a font it display text with a fallback font.
If you use standard web font as Arial, Verdana, Times, it sould be displayed without problem on all devices.

For the floor plan, it's good for me on desktop, on iPad, but yes with iPhone 4 the floor plan is not visible. I report the issue. Thanks.

Ps : you can place the floor plan over the description to give ability to use close cross of the floor plan which is under description text transparent layer.

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RS360VTS
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Posts: 60
Joined: Tue Oct 15, 2013 8:58 am

Re: Tour Problems on iPhone4

by RS360VTS » Fri Nov 22, 2013 12:13 pm

Thanks Benjamin,

OK Will avoid non standard fonts in the future except where the client demands it, then I will explain the change on iPhones.

I will rearrange the layes to have the floor plan over the fixed description. Thanks

Best Regards

RS360VTS

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benji33
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Location: France

Re: Tour Problems on iPhone4

by benji33 » Tue Nov 26, 2013 4:37 pm

Png with transparency must be in 24bits for iPhone compatibility.


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