Website window action does not load  

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nicklange
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Website window action does not load

by nicklange » Wed Nov 20, 2013 3:44 pm

Screen shot 2013-11-20 at 8.59.51 AM.png
Hello, I am having trouble with the website loading in a window action. It was previously working for me but now I am only getting an hourglass icon that just stays there. It should be loading a google maps but I have tested other websites to no avail. Any advice would be helpful. Here is the tour http://alpha.pickeringcreative.com/lied ... our-2.html The website launch button is the green button at top right with compass.

Thank you,

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mediavets
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Re: Website window action does not load

by mediavets » Wed Nov 20, 2013 6:12 pm

When you say it did work previously, what have you changed since then?

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nicklange
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Re: Website window action does not load

by nicklange » Wed Nov 20, 2013 6:18 pm

I haven't changed anything it worked and I had it on our server but when the newer tour did not work I went to check on old tour and it was failing on that as well.

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mediavets
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Re: Website window action does not load

by mediavets » Wed Nov 20, 2013 6:35 pm

nicklange wrote:I haven't changed anything it worked and I had it on our server but when the newer tour did not work I went to check on old tour and it was failing on that as well.


So you don't think it's any particular URL that's causing the problem?

What is the URL for the Google map that you are attempting to display in Web site box?

What browser and OS are you using to view the tour?

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nicklange
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Re: Website window action does not load

by nicklange » Wed Nov 20, 2013 8:39 pm

https://maps.google.com/maps?q=599+Oak+ ... s&t=m&z=17

I can get it to work for other websites now but not for google maps. I have tried firefox and chrome on my macbook.

Thank you

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mediavets
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Re: Website window action does not load

by mediavets » Wed Nov 20, 2013 8:55 pm

nicklange wrote:https://maps.google.com/maps?q=599+Oak+Creek+Drive+Lincoln,+NE+68528&ll=40.818892,-96.721863&spn=0.004685,0.009549&hnear=599+Oakcreek+Dr,+Lincoln,+Nebraska+68528&gl=us&t=m&z=17

I can get it to work for other websites now but not for google maps. I have tried firefox and chrome on my macbook.

Thank you


Perhaps you could get the Google map to work if you create an HTML page and use their iframe embed code?
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1-ptp2b4-websitebox-googlemap.jpg

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benji33
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Re: Website window action does not load

by benji33 » Thu Nov 21, 2013 10:53 am

It's due to the X-Frame-Options which stop the load of the page into browser for your own security.
It's difficult to erase without a server parameter options edition to authorize this security hole.

The better way is embed a developed a page with the Google Maps Javascript API but the embed code of the google map can't be added into the Website viewer.

I add a report if we have the chance to find a workaround for this kind of url. Thanks for report.

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nicklange
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Re: Website window action does not load

by nicklange » Thu Nov 21, 2013 9:43 pm

Thank you.

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benji33
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Re: Website window action does not load

by benji33 » Fri Nov 22, 2013 9:26 am

Same problem will happen if you use a youtube url not embed or a google document for instance.


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