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Menu Cut off in IE 8 and 9

PostPosted: Wed Nov 20, 2013 11:04 am
by Wayne Spence
Good Day,

It is me rattling on about Iframes again.

One of my clients have reported that the Menu wording cuts off on IE 8 within an Iframe size of 706w x 600h

I totally understand that your main concerns are with the more up to date browsers as there is more people using up to date browsers. What should my answer be? You will look into it or we dont support browsers older then IE9.

Unfortunately due to confidentiality contracts signed i cannot post the link yet.

Re: Menu Cut off in IE 8 and 9

PostPosted: Wed Nov 20, 2013 2:07 pm
by mediavets
Wayne Spence wrote:Good Day,

It is me rattling on about Iframes again.

One of my clients have reported that the Menu wording cuts off on IE 8 within an Iframe size of 706w x 600h


What type of menu are you talking about?

I totally understand that your main concerns are with the more up to date browsers as there is more people using up to date browsers. What should my answer be? You will look into it or we don't support browsers older then IE9.


There are some features of PTP 2.0 especially in fullscreeen mode that will only work with IE 11 or later.

Firefox seems to b the most versatile browser for viewing tours created with PTP 2.0.

Unfortunately due to confidentiality contracts signed i cannot post the link yet.


You could perhaps post a screenshot?

Re: Menu Cut off in IE 8 and 9

PostPosted: Wed Nov 20, 2013 2:48 pm
by Wayne Spence
Hi Mediavets,

Sorry I was not more specific when i typed it i was on my way out. Here is a screen shot of what it looks like.

Menu cut off.png


After a meeting with the clients now I showed them that it works perfectly within an iframe on my portfolio website but it cut off on the iframe within their site.

Could this be a css conflict? I am a bit lost on this one and need a solution.

Re: Menu Cut off in IE 8 and 9

PostPosted: Thu Nov 21, 2013 9:43 am
by benji33
Is it possible to send us the tour url ?

Re: Menu Cut off in IE 8 and 9

PostPosted: Thu Nov 21, 2013 9:59 am
by Wayne Spence
Good Day Benji,

I sent it via a Private Message.

Re: Menu Cut off in IE 8 and 9

PostPosted: Thu Nov 21, 2013 11:32 am
by benji33
After a test on IE8 I can't reproduce the problem. Menus are not cutted into <iframe> or with the tour accessed directly.