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Export Freezes...Panotour crash

PostPosted: Mon Oct 14, 2013 8:12 pm
by SebastianA
Hello,

When I try to export a virtual tour (have tested it with only two images and two hotspots) Panotour 2 will freeze.

As soon as I am pressing the export button the CPU will ran up immediately, and Panotour is not responding anymore.
After some time the system (Mac) tells my there is no memory on the hdd anymore (about 150-200GB free space).
So I have to kill the Panotour program.

How can I get it working again??
Thanks!

Re: Export Freezes...Panotour crash

PostPosted: Mon Oct 14, 2013 9:28 pm
by mediavets
SebastianA wrote:Hello,

When I try to export a virtual tour (have tested it with only two images and two hotspots) Panotour 2 will freeze.

As soon as I am pressing the export button the CPU will ran up immediately, and Panotour is not responding anymore.
After some time the system (Mac) tells my there is no memory on the hdd anymore (about 150-200GB free space).
So I have to kill the Panotour program.

How can I get it working again??
Thanks!


How much RAM do you have?

What pixel dimensions and format are your two images?

Re: Export Freezes...Panotour crash

PostPosted: Mon Oct 14, 2013 9:34 pm
by SebastianA
The pixel dimension's are about 17822 × 8911.
I have the MacBook Pro Retina with 16GB RAM. 2,7 Ghz i7

I have managed to export the whole virtual tour with the Panotour 2 "bevore public beta release" with no problems.

Re: Export Freezes...Panotour crash

PostPosted: Mon Oct 14, 2013 9:43 pm
by mediavets
SebastianA wrote:The pixel dimension's are about 17822 × 8911.
I have the MacBook Pro Retina with 16GB RAM. 2,7 Ghz i7

I have managed to export the whole virtual tour with the Panotour 2 "bevore public beta release" with no problems.


If you originally created this tour with an earlier version of PTP 2.x you should try removing and replacing plugins as they may not be compatible between versions.

Re: Export Freezes...Panotour crash

PostPosted: Mon Oct 14, 2013 11:50 pm
by SebastianA
Now it works again.
Thank you :)

Re: Export Freezes...Panotour crash

PostPosted: Wed Oct 16, 2013 11:57 am
by benji33
Plugins compatibility will be improved in the next beta version. Thanks.