VR Issues on Samsung Phone   [SOLVED] - View the solution

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justinmih
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VR Issues on Samsung Phone  [SOLVED]

by justinmih » Wed Jul 25, 2018 10:40 pm

Hi Everyone

I posted the other day saying that i was having issues with Panotour Viewer on Samsung S6 but i have just realised that its not just panotour viewer, VR is not working even live from the internet on wifi.

When entering VR mode the split screen moves uncontrollably with small movements resulting in very large movements on the screen.

I have checked this on 2 Samsung S6 phones and the same thing happens although it isn't an issue on an iphone 7.

Can anyone point me in the direction of what might be causing this issue and a possible solution? Does anyone with a Samsung S6 have the same issue?

I have uploaded a little 13 second video showing what's happening. As you will see i am only moving the phone slightly but the screen is moving dramatically.

Video 2018-07-25_22-33-13-076.mov
Video of movement in VR mode
(24.63 MiB) Downloaded 64 times


I should also note that i have updated all system files and apps but still no joy.

Any help would be greatly appreciated.

Kind Regards
Justin

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justinmih
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Re: VR Issues on Samsung Phone

by justinmih » Thu Jul 26, 2018 12:43 am

Hi All

I've managed to fix the issue.

I recreated the tour and uploaded it and everything now works.

Kind Regards
Justin


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