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Surface Pro and mouse issue

PostPosted: Tue Apr 24, 2018 6:49 pm
by dman3d
One of our users (using a surface pro) and with a client (unsure the device at this time) we are having an issue where floor plan hotspots do not respond to mouse clicks only touch input

"on my device, when you open the floor plan on a pano, you can only use touch to move from room to room. Mouse clicks don’t work. The client is having the same issue."

I have asked the project manager to find out what the client device is

Re: Surface Pro and mouse issue

PostPosted: Thu Apr 26, 2018 1:42 pm
by bdd

This is a known issue we have to fix.
The use of touch screens combined with mouse is currently badly managed by our plugins .