Published Panorama fails to start on iPad from Moodle  

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tw2018
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Published Panorama fails to start on iPad from Moodle

by tw2018 » Tue Feb 13, 2018 4:55 am

We have been using Panotour Pro to create Panoramas for the last few years and currently need to incorporate these into Moodle Courses for use on devices such as iPad and Samsung Tablets. Moodle Courses are accessible through a "Web Browser" or through an App called "Moodle Mobile", we use both.

I have tested a published Panorama using Moodle on an "iPad", "iPad Mini" and "Samsung" Tablet using both the "Web Browser" and "Moodle Mobile" App. It works 100% using the "Moodle Mobile" App on all three devices however on the "Web Browser" it fails on the "iPad" and "iPad Mini" with the same error messages (see attachment). I have tested this in "Safari", "Firefox" and "Chrome" all with the same results.

Does anyone know how to fix this?
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screenshot.jpg

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benji33
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Re: Published Panorama fails to start on iPad from Moodle

by benji33 » Fri Feb 23, 2018 3:03 pm

I don't know Moodle.
So if all is working with Moodle Mobile App what is the issue linked to the web browser?
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Re: Published Panorama fails to start on iPad from Moodle

by tw2018 » Mon Feb 26, 2018 11:57 pm

Do these particular error messages in the screenshot give a clue as to why they may be failing to load?
This panorama was created using "Panotour Pro 2.5" maybe there is a newer version or a patch which may correct this issue?

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Re: Published Panorama fails to start on iPad from Moodle

by benji33 » Tue Feb 27, 2018 4:44 pm

Perhaps a security issue to server the files into this context with an "old" krpano player ?
Difficult to know with theses screenshots.
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Re: Published Panorama fails to start on iPad from Moodle

by tw2018 » Fri Mar 09, 2018 12:45 am

How can we get the latest krpano player?

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Re: Published Panorama fails to start on iPad from Moodle

by bdd » Fri Mar 09, 2018 1:15 pm

Panotour Pro 2.5.9 uses the latest version of krpano player.

Did you use this version of Panotour Pro ?

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Re: Published Panorama fails to start on iPad from Moodle

by tw2018 » Mon Mar 12, 2018 11:40 pm

We currently have "v2.5.4 64bits"
I am not sure how to get the latest version?

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Re: Published Panorama fails to start on iPad from Moodle

by bdd » Thu Mar 15, 2018 4:29 pm

Just download it here :
http://www.kolor.com/panotour/download/

Gérald


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