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Pre load all conent before starting the navigation ?

PostPosted: Thu Feb 08, 2018 5:11 pm
by Gustavo
Hello, i am having trouble to run a presentation with some 4k content to display in smart phones and tablets, they display frozen scenes before loading and some clients think there is a bug on the software...
I am trying to do a pre load with the progress bar but i dont know the procedure, i created a video link and added a pre load next scene... it displays de scene beeing download but it doesnt open the next panoramic, (360 video)
Is it posible to see a youtube tutorial regarding pre loading all the scenes or what is the best way to pre load a 360video ?
Thank you
best,

Re: Pre load all conent before starting the navigation ?

PostPosted: Fri Feb 09, 2018 11:46 am
by Annis
Hello and welcome to the forum,

There is no video preload in the Krpano players to my knowledge.

Are you including alternative files? You should have provided low res files for mobile, with only 4k videos you're risking it not working and taking ages to load anyway.