URGENT! Problem with custom view please help!  

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Frenchev
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URGENT! Problem with custom view please help!

by Frenchev » Mon Oct 09, 2017 9:47 am

Hi folks,

I have 5 huge tours with about 300 panoramas each. I just discovered that the custom view of hotspot doesn't work. And I have 1000 of hotspots in each tour. You can see the problem in this video:

https://www.youtube.com/watch?v=8JyDGjh ... e=youtu.be

Sometime but very seldom works. Please help. I need solution really urgent.

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Re: URGENT! Problem with custom view please help!

by Siewers » Mon Oct 09, 2017 1:30 pm

Had the same problem, respons from Annis:

viewtopic.php?f=92&t=36848

There is no way to fix it, it is a critical bug in the latest version of PTP.
We are already aware of it (see the bug report topic i've stickied on this subject) - viewtopic.php?f=92&t=36289

If the issue is penalising for you, you should revert back to 2.5.7 until an update is available.

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Re: URGENT! Problem with custom view please help!

by Frenchev » Mon Oct 09, 2017 1:49 pm

Thanks. Kolor Team when is the update coming?

Are they any bugs from 2.5.7 I should know about when I decide to downgrade. Thank you!

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Re: URGENT! Problem with custom view please help!

by signmaster » Tue Oct 10, 2017 5:22 am

Everything still works on the completed tour, custom view just doesn't show up in the window.

Steve

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Re: URGENT! Problem with custom view please help!

by Destiny » Tue Oct 10, 2017 8:34 am

Its only the Preview that does not work..The Custom View still works on build...

Destiny...

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Re: URGENT! Problem with custom view please help!

by Frenchev » Fri Oct 13, 2017 6:19 am

No Destiny, is not only the preview. The view of the Tour is 50% of the cases also changing.

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Re: URGENT! Problem with custom view please help!

by signmaster » Fri Oct 13, 2017 6:58 am

I have found a little ritual is required to force Panotour to do the correct transitions, click "Default target view", click off "Source Transition" and " Target transition" Move pano to required Custom view and select source and target transitions. After doing that it appears to work.
Having said that Kolor really needs to hurry up and fix the bug!

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Re: URGENT! Problem with custom view please help!

by Usien » Fri Nov 10, 2017 2:45 pm

Thanks! Good to know, others have the same problem! Now I see that I am not just nuts.
I tried for hours to do something alike to this tutorial "https://www.youtube.com/watch?v=Gp0wSLuyde4", (linking different custom views in one panorama) but could not find the tools or the functionality in Panotour Pro 2.5.8
Why has this marvelous "hotspot properies" tool been removed from Panotour? Or has it gone somewhere else in the software? And if - where??


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