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Buying PanotourPro (I have KRPano already)

PostPosted: Thu Oct 20, 2016 5:50 pm
by cimscimscims
Hello,

I am in desperate need of Panotour Pro, I already have KRPano, so I've followed through with filling out the contact form with my existing KRPano license... It's been a little over a week since I sent it in.

Is there any way of confirmation that something is happening, and any way of knowing when exactly I will be able to buy my Panotour Pro?

Thank you so much!

Gillian

Re: Buying PanotourPro (I have KRPano already)

PostPosted: Fri Oct 21, 2016 8:23 am
by gkaefer
if you login to your account:
http://store.kolor.com/customer/account/login/
is there anything shown under products?
Georg

e.g. in my case I can upgrade APV for reduced price, because of older licenses...

Re: Buying PanotourPro (I have KRPano already)

PostPosted: Fri Oct 21, 2016 8:58 am
by Annis
@Gkaefer, the krpano licence has to be added to the account to activate the "upgrade", but this user account doesn't give this possibility which is why they have to send us their licence so we can add it manually.

@cimscimscims, could you send me a PM with the e-mail address you used in the contact form? Or the required info directly by PM.
Usually I take care of the krpano discounts but I haven't had any in a while.