How can I find the license key for an installed panotour   [SOLVED] - View the solution

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SevanSolutions
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How can I find the license key for an installed panotour

by SevanSolutions » Tue Jan 12, 2016 11:20 pm

We have panotour 2.3 installed on multiple computers. I want to remove the software from one computer and install it on another. Unfortunately we did not write down which license key was installed on which computer so I do not know what key to install on the new computer. Is there a way for me to find the license key on the installed version before I remove it?

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Re: How can I find the license key for an installed panotour

by byarsulik » Tue Jan 12, 2016 11:28 pm

It would be listed on your order receipts if you have access to those. Otherwise, you can login here on this page and it will give you your license keys of the Kolor products you have purchased.

http://store.kolor.com/customer/account/login/

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Re: How can I find the license key for an installed panotour

by SevanSolutions » Wed Jan 13, 2016 3:00 pm

Thanks so much for the reply. I do have the list of license keys. However, the folks in my remote office did not keep track of what key they installed on which computer. Now that we are moving a license from one office to the other, when I delete the license on the old office, I do not know which license to install in the new office. I was hoping there was a way to identify the key on an installed system by looking at help or about. Any suggestions would be appreciated

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Re: How can I find the license key for an installed panotour  [SOLVED]

by Annis » Wed Jan 13, 2016 3:04 pm

You could find which licence was used by searching the registry (on Windows) or .plist files (on Mac).

By looking at "Help > About Panotour" you will only get the username, which is of no use if you have several licences under the same e-mail.

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Re: How can I find the license key for an installed panotour

by SevanSolutions » Wed Jan 13, 2016 4:57 pm

Thank you. do you have a quick set of instructions on where to look in the registry?

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Re: How can I find the license key for an installed panotour

by Annis » Wed Jan 13, 2016 5:12 pm

To open the registry, go to your Start menu, then "Run..." and type "regedit"
Then go to HKEY_CURRENT_USER\Software\Kolor\ and select the software you are looking for.
Go to the subfolder 'application' and you should be able to find your key, which starts with KPTP for Panotour Pro, KPTS for Panotour.

PrtScr_4.png

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Re: How can I find the license key for an installed panotour

by SevanSolutions » Wed Jan 13, 2016 7:15 pm

Thanks, I will give that a try.


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