problems with the iPhone  

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JBel
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Joined: Sat Sep 29, 2012 2:47 am

problems with the iPhone

by JBel » Fri Mar 07, 2014 12:29 am

i was using PTP 1.8, and i update to PTP2, but now i have many problems when i loading it in iPhone!

for example: http://www.goin.co.il/VirtualTours/elbabor/

try loading it in iPhone:

1) when u rotate the iphone, the safari will close (exit from all safari windows)!!
2) it's very slow!! while the tours which i generated on PTP1.8 was fast!!
3) most of control bar icons (all off them, except the voice icon) disappears!
4) if the tour include video (youtube video or another), the safari will close!

while if u loading it in Computer, It will be perfect!


another tour: http://www.goin.co.il/akkaa/

try loading it in computer after that in iPhone:

5) problems with the right bar icons: in the iPhone, when u choose the first icon (the first red one) or the third icon (the blue one), which includes explain and pictures, it will not be fit to the iPhone!! it will be big and fit to the computer! while if u enter to their direct link (http://goin.co.il/akka/) it will be fit!!
6) the second red icon (from the right bar icons) include a link for youtube video, if u try to watch it by the iphone, the safari will close!



i hope to find help for all my problems!
thanks in advanced..

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benji33
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Location: France

Re: problems with the iPhone

by benji33 » Wed Mar 12, 2014 4:33 pm

Ok thanks for report.
What is your iPhone version + iOS version please ?

1) when u rotate the iphone, the safari will close (exit from all safari windows)!!
Can you reboot your device first and test again ?

2) it's very slow!! while the tours which i generated on PTP1.8 was fast!!
I'll have a look as soon as possible. I've no iPhone test device for this week.

3) most of control bar icons (all off them, except the voice icon) disappears!
Many icons are masked on tablet/mobile as zoom/direction arrows/cursor mode/help/...

4) if the tour include video (youtube video or another), the safari will close!
Same as 1).

5) problems with the right bar icons: in the iPhone, when u choose the first icon (the first red one) or the third icon (the blue one), which includes explain and pictures, it will not be fit to the iPhone!! it will be big and fit to the computer! while if u enter to their direct link (http://goin.co.il/akka/) it will be fit!!
Responsive design task on plugin is planned but not finished yet.

6) the second red icon (from the right bar icons) include a link for youtube video, if u try to watch it by the iphone, the safari will close!
Same as 1).

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JBel
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Posts: 18
Joined: Sat Sep 29, 2012 2:47 am

Re: problems with the iPhone

by JBel » Mon Mar 24, 2014 9:58 am

Hi,
first of all thanks a lot for ur answers, but i'm still waiting for ur test on the iPhone!!
i have tried to reboot my iPhone and test again, but i still have the same problems..
So, please can u help me??


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