I could not watch video, any suggestions
We need rather more imformation if we are to offer suggestions.
How are you invoking the video - a Simple button, a hotspot? If a hotspot what type of hotspot?
Or are you using a Youtube video displayed with the Videobox plugin?
How big - dimensions and filesize - is your video and in what format is your video?
Which version of PTP 2.x are you using and on which OS?
What browser are you using to view the tour?
Are you viewing locally or online?
If the tour is online may we see it too?