Autopano Video - line at frame edge on export - BUG?  

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caponepro
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Autopano Video - line at frame edge on export - BUG?

by caponepro » Wed May 31, 2017 9:03 pm

Hi,
I am fairly new to the world of Omni 360. I have already completed several successful videos, but one video is exporting incorrectly.

Basically the image is exporting with a really bad stitch line at the edge of the frame. This edge is not even a stitch. It is simply the edge of the frame as seen in the viewer in video pro and giga. In giga preview mode, the line is not present. Only in the export.

I have attached 2 frames. One shows the view in giga and the other is 360 mode in premier. The line you see in premier is the same as the left edge of the view in giga.

To my knowledge, I have done nothing different than usual. I have tried numerous types of render with the same effect. I have shifted the center of the image in giga and the line just follows the left edge no matter where I position the image.

I hope this makes some sense and there someone out there who can tell me how top solve this!

THANKS
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Screen Shot 2017-05-31 at 3.44.57 PM.png
Screen Shot 2017-05-31 at 3.45.47 PM.png

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ClaireM
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Re: Autopano Video - line at frame edge on export - BUG?

by ClaireM » Thu Jun 01, 2017 2:08 pm

Hi,

Can you share a screenshot of the render settings you used ?
Especially please make sure you used Aspect Ratio = keep in pixel size

Best,

Claire

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Re: Autopano Video - line at frame edge on export - BUG?

by caponepro » Mon Jun 05, 2017 5:47 pm

Claire,

Here are the settings. Aspect ratio was as you said. I've also tried HD exports to the same effect. I have other videos I shot at the same time and processed the same way that are not showing this error.

Any help would be much appreciated.

Daniel
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Screen Shot 2017-06-05 at 12.44.11 PM.png

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caponepro
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Re: Autopano Video - line at frame edge on export - BUG?

by caponepro » Tue Jun 06, 2017 8:31 pm

So...any ideas. I've tried everything. Is this a software bug?

Thanks,
Daniel

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martin.arnoux
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Re: Autopano Video - line at frame edge on export - BUG?

by martin.arnoux » Wed Jun 07, 2017 9:59 am

Hi Daniel,

Can you send us a few seconds of your rendered video please?

Thanks,

Martin

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Re: Autopano Video - line at frame edge on export - BUG?

by caponepro » Thu Jun 08, 2017 6:59 pm

Do you want me post it here?

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Re: Autopano Video - line at frame edge on export - BUG?

by martin.arnoux » Mon Jun 19, 2017 9:28 am

Yes please, post it here using WeTransfer or something like this.

Thanks!

Martin

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Re: Autopano Video - line at frame edge on export - BUG?

by caponepro » Thu Aug 10, 2017 9:35 pm

Martin,
This issue has re-emerged. I let it drop previously because I tried re-starting the stitch from scratch and it solved the issue. However, I am now facing the same problem with a couple new shots. I have tried re-starting these as well (going all the way back to omni-importer) and they are the same every time. In 360 viewing mode there is a clear line at the point where the edge is when viewing the shot in normal (not 360) mode. I have posted a video for you at the link below. Please let me know asap if you have a solution as I am on a deadline..

https://ellenbogenmedia.box.com/s/grq1q ... c41wzu0oey

Thanks,
Daniel


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