Neutralhazer crashing Photoshop CC on El Capitan   [SOLVED] - View the solution

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revjlw
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Neutralhazer crashing Photoshop CC on El Capitan

by revjlw » Wed Oct 21, 2015 10:47 pm

Installed Neutralhazer and it appears in the filter menu, but when I click on it Photoshop CC crashes 5 for 5 times. I checked the applications/adobephotoshopCC/plugins/filter folder and Kolor is there and Neutralhazer is in the Kolor folder. As this is a new install of Photoshop CC and a new download of Neutralhazer, I expected to need to install and then verify the purchase, but nothing pops up to allow me to insert the key code. Tried double clicking on the Neutralhazer.plugin in the Kolor folder and it opened Photoshop CC, but I got an unknown file type error. Not sure what else to do.

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Re: Neutralhazer crashing Photoshop CC on El Capitan  [SOLVED]

by Cliquetsy » Wed Oct 21, 2015 11:28 pm

Neutralhazer isn't supported on El Capitan.
Neutralhazer - Installation and registration - Autopano - Google Chrome.jpg



http://www.kolor.com/wiki-en/action/vie ... patibility

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Re: Neutralhazer crashing Photoshop CC on El Capitan

by revjlw » Wed Oct 21, 2015 11:51 pm

Was it on Yosemite? What was the last OX that supported it?

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Re: Neutralhazer crashing Photoshop CC on El Capitan

by Cliquetsy » Thu Oct 22, 2015 12:11 am

Well, I haven't seen anyone posting to the contrary and only El Capitan is mentioned.

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Re: Neutralhazer crashing Photoshop CC on El Capitan

by revjlw » Thu Oct 22, 2015 12:14 am

Missed that FAQ. Never fails, I search FAQs and don't know enough about the actual problem to do the correct search. Thanks for pointing it out!

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Re: Neutralhazer crashing Photoshop CC on El Capitan

by Cliquetsy » Thu Oct 22, 2015 12:21 am

Hm, I see what you mean. ^^

It's linked on the neutralhazer store page when it mentions compatibility.

Oh and the page on the website too in specifications there's a red double asterisk about El Capitan.


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