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PostPosted: Thu Mar 14, 2013 9:29 pm 
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Posts: 57
Bonsoir à  tous,

je viens d'acquérir Panotour & découvre donc ce logiciel qui semble excellent;
je travaille actuellement sur un projet comportant plusieurs pano.
En local, je génère l'ensemble et tout fonctionne correctement.
J'ai donc uploadé, via panotour, ce même projet & la, rien ne fonctione.
Sur mon site, on trouve donc:
- un fichier html
- un fichier swf
- un dossier xxxx_data
- un dossier swfobject

Lorsque je lance via Safari, Firefox ou Chrome, écran blanc.
Si je lance le *.swf, voici le message:

INFO: Panotour Pro Version 1.8.0
INFO: krpano PT 1.7 (build 2012-02-20)
INFO: Flashplayer MAC 11.6.602.180 PlugIn
INFO: registered to: xxxx
ERROR: download of "__________/salon_p0/preview.jpg" failed
ERROR: download of "http://______________/graphics/strap.png" failed
ERROR: download of "http://______________/graphics/menu/menu2.png" failed
ERROR: download of "http://______________/graphics/menu/menu0.png" failed
ERROR: download of "http://______________/graphics/menu/menu1.png" failed


Après vérification, les fichiers sont bien présents sur mon serveur.

Si vous avez une idée, je suis preneur.

D'avance merci

éric


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PostPosted: Thu Mar 14, 2013 10:10 pm 
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Joined: Wed Nov 14, 2007 2:12 pm
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Location: Isleham, Cambridgeshire, UK.
Check file permissions.

Can you provide a link to the tour online?

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Andrew Stephens
Many different Nodal Ninja and Agnos pano heads. Merlin/Panogear mount with Papywizard on Nokia Internet tablets.
Nikon D5100 and D40, Sigma 8mm f3.5 FE, Nikon 10.5mm FE, 35mm, 50mm, 18-55mm, 70-210mm. Promote control.


Last edited by mediavets on Thu Mar 14, 2013 10:11 pm, edited 1 time in total.

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PostPosted: Thu Mar 14, 2013 11:33 pm 
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http://360vista.fr/temp/build/

pour info, ce n'est pas le projet sur lequel je travaille mais le résultat est le même.
FYI, the link above is not my current project but result is the same

D'avance merci

éric


Last edited by eric_5dmk2 on Thu Mar 14, 2013 11:34 pm, edited 1 time in total.

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PostPosted: Fri Mar 15, 2013 12:04 am 
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Joined: Wed Nov 14, 2007 2:12 pm
Posts: 14038
Location: Isleham, Cambridgeshire, UK.
eric_5dmk2 wrote:
http://360vista.fr/temp/build/

pour info, ce n'est pas le projet sur lequel je travaille mais le résultat est le même.
FYI, the link above is not my current project but result is the same

D'avance merci

éric

It is a file permissions problem - the files are present but the permissions are not set correctly - see screenshots below:





_________________
Andrew Stephens
Many different Nodal Ninja and Agnos pano heads. Merlin/Panogear mount with Papywizard on Nokia Internet tablets.
Nikon D5100 and D40, Sigma 8mm f3.5 FE, Nikon 10.5mm FE, 35mm, 50mm, 18-55mm, 70-210mm. Promote control.


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PostPosted: Fri Mar 15, 2013 8:51 am 
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Posts: 57
mediavets wrote:
It is a file permissions problem - the files are present but the permissions are not set correctly - see screenshots below:

Hello & thank you for your post;
How can I change the permissions?
Is it an option in Panotour?
Do you know why I have this problem? I've been using another soft to create my tour & never had this issue.
Regards

éric


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PostPosted: Fri Mar 15, 2013 8:57 am 
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Joined: Wed Nov 14, 2007 2:12 pm
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Location: Isleham, Cambridgeshire, UK.
It is nothing to do with Panotour; the file permissions are set on the Web server.

You can use an FTP program to change permissions.

What operating systenm are you using on your local computer?

What hosting service are you using? I seem to recall some people hacving this issue with particular Web hosting services.

How did you upload the tour files to the Web server? I seem to recall some poeple having this issue with particular FTP programs.

_________________
Andrew Stephens
Many different Nodal Ninja and Agnos pano heads. Merlin/Panogear mount with Papywizard on Nokia Internet tablets.
Nikon D5100 and D40, Sigma 8mm f3.5 FE, Nikon 10.5mm FE, 35mm, 50mm, 18-55mm, 70-210mm. Promote control.


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PostPosted: Fri Mar 15, 2013 9:12 am 
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Joined: Thu Mar 14, 2013 9:08 pm
Posts: 57
mediavets wrote:
It is nothing to do with Panotour; the file permissions are set on the Web server.

You can use an FTP program to change permissions.

What operating systenm are you using on your local computer?

What hosting service are you using? I seem to recall some people hacving this issue with particular Web hosting services.

How did you upload the tour files to the Web server? I seem to recall some poeple having this issue with particular FTP programs.

Mac OS 10.7
I've first uploaded my folders & files using Cyberduck;
I've then switched to the option available within Panotour.
My site is hosted by OVH.
Let me try another hosting service (hence, my ISP).

éric


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PostPosted: Fri Mar 15, 2013 10:50 am 
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Joined: Wed Nov 14, 2007 2:12 pm
Posts: 14038
Location: Isleham, Cambridgeshire, UK.
eric_5dmk2 wrote:
mediavets wrote:
It is nothing to do with Panotour; the file permissions are set on the Web server.

You can use an FTP program to change permissions.

What operating systenm are you using on your local computer?

What hosting service are you using? I seem to recall some people hacving this issue with particular Web hosting services.

How did you upload the tour files to the Web server? I seem to recall some poeple having this issue with particular FTP programs.

Mac OS 10.7
I've first uploaded my folders & files using Cyberduck;
I've then switched to the option available within Panotour.
My site is hosted by OVH.
Let me try another hosting service (hence, my ISP).

éric

Other Mac users have experienced similar issues:

http://www.kolor.com/forum/p103715-2012-08-24-10-23-44#p103715

_________________
Andrew Stephens
Many different Nodal Ninja and Agnos pano heads. Merlin/Panogear mount with Papywizard on Nokia Internet tablets.
Nikon D5100 and D40, Sigma 8mm f3.5 FE, Nikon 10.5mm FE, 35mm, 50mm, 18-55mm, 70-210mm. Promote control.


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PostPosted: Fri Mar 15, 2013 11:50 pm 
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Joined: Thu Mar 14, 2013 9:08 pm
Posts: 57
thanks for your message;
I've switched to Filezilla and it does work!
Again, thank you.

eric


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