Hello - I am currently using the latest Pano Pro and can't seem to get the html5 viewer to work on my site. The flash player loads fine but when I disable flash in a browser (have tested in latest Firefox/Chrome) I just get an "ERROR: Adobe Flash Player 9/10 or higher needed" message................
Any thoughts? Thank you kindly in advance for your help.
Welcome to the forum....
Mobile-compatible output from PTP 1.8 is exclusively for Apple iDevices.
The HTML file generated by PTP 1.8, when specifying one of the HTML template options, invokes a script that detects the browser user-agent of the viewing platform.
When attemptong to view the tour via this HTML file it detects an iDevice browser user-agent it will load the HTML 5 version of the tour, othewise it will attempt to load the Flash version.
The HTML 5 version of the tour can be viewed using Safari on a PC is you set the browser-user-agent appropriately.
PTP 1.8 incorporates krpano Panorama Viewers V 18.104.22.168. You will have to model any custom HTML file on the HTML file created using one of the HTML template options when building the tour.
The example tour on which you modelled your HTML file is designed for V 1.16.x I think.
PTP 2.x - to be presented publicly for the first time at the IVRPA meeting in Iceland in mid-June - will incorporate the latest versions of the krpano Panorama Viewers which offer HTML5 support of a wider range of mobile platforms and browsers.
You cannot use code specific to the current V. 1.16.2 krpano Panorama Viewers with PTP1.8.
You can export your krpano licenses from PTP 1.8 and use them with the latest versions of the krpano Panorama Viewers and tools, instead of using to PTP 1.8, to create your tours if you wish.