Image-stitching and virtual tour solutions My account Updates
It is currently Sun Sep 21, 2014 3:13 am

All times are UTC + 1 hour




Post new topic Reply to topic  [ 10 posts ] 
Author Message
PostPosted: Sat Jun 01, 2013 8:59 pm 
Offline
New member

Joined: Mon Jan 14, 2013 9:24 am
Posts: 6
Hi,
I have a virtual tour with a m4v video file as a rectangle hotspot (displayed as an object, not as a link).
I can see the tour with the video locally,
I can see the tour without the video on my web server, and i get an error massage that sais: "unable to open video - xxxdata/graphics/spots/spot0.m4v (see image)
The m4v file is 16MB

What should i do? any ideas?

Thank you all!




Last edited by Mas on Sat Jun 01, 2013 9:00 pm, edited 1 time in total.

Top
 Profile  
 
 Post subject:
PostPosted: Sat Jun 01, 2013 9:36 pm 
Offline
Member

Joined: Wed Nov 14, 2007 2:12 pm
Posts: 13969
Location: Isleham, Cambridgeshire, UK.
Did the video file get uploaded to the web server?

If it did, check the file permissions.

_________________
Andrew Stephens
Many different Nodal Ninja and Agnos pano heads. Merlin/Panogear mount with Papywizard on Nokia Internet tablets.
Nikon D5100 and D40, Sigma 8mm f3.5 FE, Nikon 10.5mm FE, 35mm, 50mm, 18-55mm, 70-210mm. Promote control.


Last edited by mediavets on Sat Jun 01, 2013 9:37 pm, edited 1 time in total.

Top
 Profile  
 
 Post subject:
PostPosted: Sat Jun 01, 2013 9:50 pm 
Offline
New member

Joined: Mon Jan 14, 2013 9:24 am
Posts: 6
mediavets wrote:
Did the video file get uploaded to the web server?

If it did, check the file permissions.

Yes, the file is there..i can't check the permissions though :rolleyes:


Top
 Profile  
 
 Post subject:
PostPosted: Sun Jun 02, 2013 7:47 am 
Offline
Member

Joined: Wed Nov 14, 2007 2:12 pm
Posts: 13969
Location: Isleham, Cambridgeshire, UK.
Mas wrote:
mediavets wrote:
Did the video file get uploaded to the web server?

If it did, check the file permissions.

Yes, the file is there..i can't check the permissions though :rolleyes:

Why not?

Which FTP program did you ue to upload the tour files?

_________________
Andrew Stephens
Many different Nodal Ninja and Agnos pano heads. Merlin/Panogear mount with Papywizard on Nokia Internet tablets.
Nikon D5100 and D40, Sigma 8mm f3.5 FE, Nikon 10.5mm FE, 35mm, 50mm, 18-55mm, 70-210mm. Promote control.


Top
 Profile  
 
 Post subject:
PostPosted: Sun Jun 02, 2013 7:55 am 
Offline
New member

Joined: Mon Jan 14, 2013 9:24 am
Posts: 6
mediavets wrote:
Mas wrote:
mediavets wrote:
Did the video file get uploaded to the web server?

If it did, check the file permissions.

Yes, the file is there..i can't check the permissions though :rolleyes:

Quote:
Why not?

Its complicated :/
Which FTP program did you ue to upload the tour files?

I didn't use a program to upload the files..just windows explorer (copy-paste)


Top
 Profile  
 
 Post subject:
PostPosted: Mon Jun 24, 2013 12:50 am 
Offline
Member

Joined: Tue Jan 10, 2012 6:34 pm
Posts: 15
Hi, I've the same problem. I read this post and I checked if the video was uploaded to server and yes, the video is there... then I tried to check the permissions in my server, I checked all positions - write, read and execute... and the problem still occurs! I just can't uderstand and I need help. I usually use the filezilla to upload my files to server.


Top
 Profile  
 
 Post subject:
PostPosted: Mon Jun 24, 2013 8:02 am 
Offline
Member

Joined: Wed Nov 14, 2007 2:12 pm
Posts: 13969
Location: Isleham, Cambridgeshire, UK.
rubenscardia wrote:
Hi, I've the same problem. I read this post and I checked if the video was uploaded to server and yes, the video is there... then I tried to check the permissions in my server, I checked all positions - write, read and execute... and the problem still occurs! I just can't uderstand and I need help. I usually use the filezilla to upload my files to server.

What is the URL for your online tour?

_________________
Andrew Stephens
Many different Nodal Ninja and Agnos pano heads. Merlin/Panogear mount with Papywizard on Nokia Internet tablets.
Nikon D5100 and D40, Sigma 8mm f3.5 FE, Nikon 10.5mm FE, 35mm, 50mm, 18-55mm, 70-210mm. Promote control.


Top
 Profile  
 
 Post subject:
PostPosted: Tue Jun 25, 2013 3:42 pm 
Offline
Member

Joined: Tue Jan 10, 2012 6:34 pm
Posts: 15
Hi, Mediavets, thanks for your help.
The URL for my tour is: www.rubenscardia.com.br/wp-content/uploads/tour/moradas/tour.html


Top
 Profile  
 
 Post subject:
PostPosted: Tue Jun 25, 2013 5:21 pm 
Offline
Member

Joined: Wed Nov 14, 2007 2:12 pm
Posts: 13969
Location: Isleham, Cambridgeshire, UK.
rubenscardia wrote:
Hi, Mediavets, thanks for your help.
The URL for my tour is: www.rubenscardia.com.br/wp-content/uploads/tour/moradas/tour.html

If the video file is present then why can't I view it at this URL?:

http://www.rubenscardia.com.br/wp-content/uploads/tour/moradas/tourdata/spots/spot3.mp4

I see this is WordPress site - did you use Panopress to install the tour?

_________________
Andrew Stephens
Many different Nodal Ninja and Agnos pano heads. Merlin/Panogear mount with Papywizard on Nokia Internet tablets.
Nikon D5100 and D40, Sigma 8mm f3.5 FE, Nikon 10.5mm FE, 35mm, 50mm, 18-55mm, 70-210mm. Promote control.


Top
 Profile  
 
 Post subject:
PostPosted: Tue Jun 25, 2013 7:24 pm 
Offline
Member

Joined: Tue Jan 10, 2012 6:34 pm
Posts: 15
Sorry, I just can't understand, because I'd checked my server and the video is there.
Well, I recocnize myself as begginer and I can't find a good tutorial about video embede in virtual tour. So What I did was: I'd created a retangle hotspot in the television in the panorama and I'd uploaded all files (including the video at spots file at graphics file at tourdata files? Did I something wrong? Did I miss something?
And yes, my site is a wordpress template with Panopress plugin installed.


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 10 posts ] 

All times are UTC + 1 hour


Who is online

Users browsing this forum: No registered users and 1 guest


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB® Forum Software © phpBB Group