FATAL Error when using HTML link in hotspots  

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seperry1
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Posts: 9
Joined: Tue Oct 16, 2012 12:32 am

FATAL Error when using HTML link in hotspots

by seperry1 » Tue Oct 16, 2012 12:55 am

In a PTP tour, I'm trying to create a hotspot to a html file, and I'm getting the following error when I try to run the tour on my browser (Chrome):

"FATAL: //tours/mazza1206/html_mazza.html - loading error (IO error)"

This html file is located in the tour's root directory (and in the project's local \build folder). The context menu says that the html codes "are limited", so I really stripped down the html to see if it'll work:

html file vers 1 code:
<p>Test text for Mazza tour.</p>

...and...
html file vers 2 code:
</head>
<body>
<p>Test text for Mazza tour.</p>
</body>
</html>

Both html files return the same error. Figured it's either my file placement or my html code.

Any ideas?

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seperry1
New member
 
Posts: 9
Joined: Tue Oct 16, 2012 12:32 am

by seperry1 » Tue Oct 16, 2012 1:01 am

Never mind... I figured it out.

As it turns out, you need to list the full and proper URL including domain in the >Hotspot Properties>Link dialogue. My mistake was that I was using a relative reference for the html file in the tour's root folder.


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