ERROR : download of file !!!!!  

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andebu
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Joined: Thu Nov 11, 2010 11:17 pm
Location: Grazac 31190 FRANCE

ERROR : download of file !!!!!

by andebu » Tue Jul 17, 2012 11:03 pm

Bonsoir à  toutes et à  tous,

Mon problème,
J'ai modifié une visite virtuelle en remplaçant un panorama la composant, pas de problème de ce côté là . Par contre après avoir généré la visite et l'avoir enregistrée dans un autre dossier, ce message d'erreur apparait à  l'ouverture de la visite, que ce soit en local ou bien en ligne (voir copie d'écran).
Dans le dossier : "visite 2 data" le fichier manquant y figure bien (voir copie d'écran).
J'utilise Panotour Pro V 1.7.1 64 bits.
Avant génération, le projet avait préalablement été enregistré avec la commande : "enregistrer le projet (étendu) sous",
Le nouveau pano a remplacé l'ancien dans le dossier : " nomdufichiersources".
A l'ouverture du projet, pas de souci particulier.

Je vous remercie pour votre aide

Patrice




Canon EOS 7 D, Samyang 8 mm f 3.5, MANFROTTO 055XPROB, Nodal ninja NN 3 II

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gkaefer
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Joined: Tue Jun 09, 2009 1:01 pm
Location: Salzburg

by gkaefer » Tue Jul 17, 2012 11:51 pm

if you look at the screenshot with the debug window you can see that the filepath of the "error" file contains other characters than:

a-z
A-Z
0-9
- (minus)
_ (underscore)

in special I can see empty spaces and some special character I cant identify, but german umlauts like à¤à¶ü or àŸ or french accents, questionmarks etc are currently still nogos...
in most cases ftp server, webserver, linux operating systems cant handle them correct so to avoid possible traps dont use them....

PS: and to simplyfy all more avoid Upper cases in filenames or even fielpaths...

in your case - because all is still locally saved the local access should still work - the error can be causesd because of access/security restrictions caused by flash plugin
start tour locally so you get the error again - with mouse click right button -> global settings -> storage -> grant access - so websites can access this computer
and advanced -> settings for trusted storage and add here your path/drive/subdir etc to your locally saved pano

Georg
Last edited by gkaefer on Wed Jul 18, 2012 12:15 am, edited 1 time in total.

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andebu
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Posts: 41
Joined: Thu Nov 11, 2010 11:17 pm
Location: Grazac 31190 FRANCE

by andebu » Wed Jul 18, 2012 2:40 pm

Hi

Thank you guys for your help.

I've renamed the filepath by removing the accent on the word "lycée". It did'nt work. So I had to replace the 2 panos that were causing the bug in my project and then generating it again. The problem is now solved. So I don't know what was going wrong.

Best regards

Patrice

ps: great effort Ed for your french
Canon EOS 7 D, Samyang 8 mm f 3.5, MANFROTTO 055XPROB, Nodal ninja NN 3 II


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