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Can't update PTP 1.8 License.. HELP

PostPosted: Tue Oct 29, 2013 4:15 pm
by N8ERSWORLD
I'm new to Panotour. A friend logged into my Mac with their license to show me features and how it worked. I then purchased my own Pro 1.8 license. Even after uninstalling the app and affiliated files from my Mac, it still logs in using the previous license and does not give me the window to enter my own license. I've removed several times and can't find how to remove previous license. Please help.


Thanks!

Re: Can't update PTP 1.8 License.. HELP

PostPosted: Wed Oct 30, 2013 10:24 am
by bdd
Un-install Panotour
Into the Finder, open the "Go to" menu. Press "Alt".
An entry "Library" will appear.
Click on it.
Then find all files containing "panotour" : com.kolor.panotour*

Remove them
Re-install Panotour

Gérald

Re: Can't update PTP 1.8 License.. HELP

PostPosted: Wed Oct 30, 2013 3:16 pm
by N8ERSWORLD
I've updated to OS X Maverick and can not find the specified files there.

Re: Can't update PTP 1.8 License.. HELP

PostPosted: Wed Oct 30, 2013 3:53 pm
by bdd
N8ERSWORLD wrote:I've updated to OS X Maverick and can not find the specified files there.

Sorry I forgot one step.
When you are in the Library directory, step into the "Preferences" subdirectory.
The files are there.

Gérald