First I order Autopano Pro, then Autopano Giga (see attachment)
So you ordered Autopano Pro and then immediately afterwards (?) the upgrade from Pro to Giga?
(I always own a krpano licence and the iPad extensions licence!!!)
But I cant upload the krpanoiphone.licence.js to your update tool)
Eell upoi arlready have done - see yoiurscreenshot and you'll see it 'knoiws' anbout your krpano licence.
Then I want get the gratis Beta Licence for the new Panotour
I bought it in the shop but the order is still pending. I bought it again (with 1 euro paypal - I thought it might be a problem with the paymend)
What must I do? I must make a Tour next Tuesday and the time is runaway...
The Kolor system obsviously has registered that you have a krpano licence - see screenshot.
To get your Panotour Pro key Click on the Commander link - see screenshot - and then be patient.
Some of these Panotour Pro key orders require manual validaton and Kolor's staff don't work on the w/end.
In the meantime contact Kolor via the form on the Contact poage and explain that you need the key ASAP.
I contact them via E-Mail. But I can paste the text in the contact form to - maybe there will receive them on a a "better-support-account" and answer me quickly