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APG 4.4 not sending info to AVP

PostPosted: Tue Apr 04, 2017 11:14 am
by Michael H
Hi
I have just updated both AVP and APG yesterday and it worked all fine. But today APG is not communicating anymore. I open an AVP project, hit 'edit' and it opens APG just fine. But when I then make changes and press 'save' in order to update AVP, nothing happens, and AVP suddenly comes up with a tiny 'error' message but does not say what it is. And when I press edit again in AVP the error just comes up again.

Would be great if there would be some help.

Never had this problem with the old versions.
I am using titan pascals and have a high end render machine.

Thanks,
Michael

Re: APG 4.4 not sending info to AVP

PostPosted: Tue Apr 04, 2017 11:25 am
by Michael H
I have investigated further, as APG was not starting at all anymore. It was shown as a background task in the task manager (windows 10 prof 64bit) but did not want to start. When I end the process and start APG again, it comes up as a trial version again, even though I have registered it before.

Re: APG 4.4 not sending info to AVP

PostPosted: Tue Apr 04, 2017 4:05 pm
by olivierbo
Hello,

Have you had a look at the troubleshooting section of the documentation you can directly reach via the Help menu? http://www.kolor.com/wiki-en/action/vie ... _Solutions

Please let me know if it solves your issue.

Best regards,
Olivier