I just purchased Panotour Pro 2.0 Windows and as it is unavailable for download I downloaded 1.8.
The password that I received with my order will not work with 1.8??
I understand it should work until the release version 2.
I receive the following error.
"Registration failed. The licence you have is obsolete. You need to update your registration code. Go to ..."
I have an urgent job that requires access to a tour with mobile devices, need to have a tour up tonight for tomorrow morning to show a client.
I emailed support but it appears they did not understand. They suggested that I join the ver 2 forum and download ver 2. I have sent off an email to do that (waiting for confirmation) but just need version 1.8 working for now.
Any help appreciated.
I am confused by your message.
PTP 2.x is not yet available for purchase as a product.
You can however buy a license for PTP 1.8 + update to 2.0 - see screenshot.
Is this what you purchased?
If so it states that:
"When buying Panotour Pro today you get 2 product keys: one for the current version (1.8) and one for next version (2.0)."
Did you not get two product keys?
Regarding PTP support for mobile devices:
1. PTP 1.8 can create tours that can be viewed with Flash-enabled platforms and Apple iDevices. Some earlier Android devices can be used to view the Flash version of a tour, but explicit mobile support is exclusively for iDevices.
2. PTP 2.x supports a wider range of mobile devices including many Android devices.