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"Open Video in Application" not working on iOS 9

PostPosted: Wed Dec 09, 2015 11:32 am
by NickArts
When embedding a Kolor Eyes video in a website, the playbutton and "Open Video in Application" no longer work — nothing happens. At least in Safari. Chrome works fine. Firefox opens the Kolor Eyes page in the App Store instead of the Video in the App.

I'm aware that Apple made changes to it's URL schemes in iOS 9 (more info).

When can we expect an update of the Kolor Eyes (embed code) that let's users open the video in the App again? Now the user experience on iOS is severely broken, because most iOS users use Safari.

Thanks!

Nick

Re: "Open Video in Application" not working on iOS 9

PostPosted: Fri Dec 11, 2015 4:20 pm
by velvr
In my case the "Open Video in Application"-Link will open the app but not the video, instead it redirects me to the public gallery within the app. Something´s definitely broken here, it´s unusable this way.

Re: "Open Video in Application" not working on iOS 9

PostPosted: Mon Dec 14, 2015 10:44 am
by ygilquin
This problem is known on our side. We will provide a fix as soon as possible. Thank you for your patience.

Re: "Open Video in Application" not working on iOS 9

PostPosted: Fri Jan 22, 2016 8:12 am
by Worldin360
Thank you Kolor Team, I am looking forward to the update as that is a massive audience that I have been unable to reach.

Cheers