Whats wrong with KOLOR?  

In the panorama field, hardware is also part of the success. You can discuss here about it: camera, computer, pano head, anything
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hanske1
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Whats wrong with KOLOR?

by hanske1 » Fri May 16, 2014 4:14 pm

A week ago I recived the Panogear and was verry happy!
But he does not work (see topic viewtopic.php?f=16&t=22450 )
[u]Manny times I'll send a mail to KOLOR and I get no simple answer.[/u]
Panoshoot director Adam was very quickly with his support en the roblem is the Panogear.
Don't buy hardware from KOLOR is my conclusion.
Hans

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thepcman
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Re: Whats wrong with KOLOR?

by thepcman » Wed Jun 18, 2014 6:08 pm

Having issues with a Bushman Kalahari I bought and it's days now and now no one is answering my emails.
I am thinking the same way you are thinking.

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mediavets
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Re: Whats wrong with KOLOR?

by mediavets » Wed Jun 18, 2014 6:45 pm

thepcman wrote:Having issues with a Bushman Kalahari I bought and it's days now and now no one is answering my emails.
I am thinking the same way you are thinking.

Perhaps start a new specific topic related to this issue in this Hardware section of the forum?

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klausesser
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Re: Whats wrong with KOLOR?

by klausesser » Wed Jun 18, 2014 7:53 pm

mediavets wrote:
thepcman wrote:Having issues with a Bushman Kalahari I bought and it's days now and now no one is answering my emails.
I am thinking the same way you are thinking.

Perhaps start a new specific topic related to this issue in this Hardware section of the forum?



Andrew - this IS the hardware section.

Klaus

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mediavets
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Re: Whats wrong with KOLOR?

by mediavets » Wed Jun 18, 2014 8:16 pm

klausesser wrote:
mediavets wrote:
thepcman wrote:Having issues with a Bushman Kalahari I bought and it's days now and now no one is answering my emails.
I am thinking the same way you are thinking.

Perhaps start a new specific topic related to this issue in this Hardware section of the forum?



Andrew - this IS the hardware section.

Klaus


I know but this topic was started by someone else as a general whinge topic about Kolor and Panogear/Panoshoot.

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Rami
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Re: Whats wrong with KOLOR?

by Rami » Thu Jun 19, 2014 8:51 am

Hi,

We experienced big delays in answering e-mails related to hardware.
We're adapting our internal organization to avoid these cases to happen again.
Both of you should now have received an answer from one of our colleagues.

Thanks for your understanding and sorry again for the delay.


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