Defect Panogear, please help!  

In the panorama field, hardware is also part of the success. You can discuss here about it: camera, computer, pano head, anything
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hanske1
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Defect Panogear, please help!

by hanske1 » Tue May 13, 2014 3:17 pm

Hi, everybody.
Last week I recived my Panogear with wifi module.
But nothing seems to work and Kolor is not reacting on my mail.
Battery's are ok and the Panoshoot getting a litle warm.
With my iPhone (selected with wifi the module), there is nothing to change and no reactions om www.panoshoot.com and Panogear it selfs.
Support! let me now someting so I can use this Panogear.
With greetings,
Hans

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Re: Defect Panogear, please help!

by klausesser » Tue May 13, 2014 3:46 pm

hanske1 wrote:Hi, everybody.
Last week I recived my Panogear with wifi module.
But nothing seems to work and Kolor is not reacting on my mail.
Battery's are ok and the Panoshoot getting a litle warm.
With my iPhone (selected with wifi the module), there is nothing to change and no reactions om http://www.panoshoot.com and Panogear it selfs.
Support! let me now someting so I can use this Panogear.
With greetings,
Hans


Hello Hans!

As i understand the issue is the Panoshoot device, not the Panogear head. The Panogear head is a good tool and works well
when it´s controlled correctly.
The Panoshoot device is reported here as more or less non-functional resp. loaden with issues which
stop it from working correctly.
Several users reported no helpful reaction at all from Kolor resp. Panoshoot.com.

In my eyes the issue is
A) the WLan connection
and
B) the controlling via a Browser.

Kolor used for a long time to distribute the T&C controller for the Merlin/Panogear - which worked perfectly and was sold
more than 400 times without having issues.
They dropped it for an unknown reason - i guess they were much attracted by WLan and browser-use of the Panoshoot.
Indeed a nice idea - if it only would work as it should.

There are two or three really working ways to control the head reliably:

1) via Bluetooth using an aged Nokia N800/810 with PapyWizard.
2) the T&C Touchcontroller - which simply works perfectly and is in use also with the
rather sophisticated Panoneed head which i have in use.
3) Andrew can tell you about another solution wich uses Aruino - i don´t know much about it.

With 1) you need to get yourselves a Nokia N800 or 810 and download the free PapyWizard software.
But i guess it´s not fully clear whether it will be supported in the future (besides: some knowledge of Linux is preferable)
With 2) you need to buy the T&C touch-controller for about 200.-€ - but get a safe and perfectly working solution.
(i can state that because i assisted the development of it for about 6 years and constantly doing my work with it
on my Panoneed head - which also uses PapyWizard as a working base)
About 3) i can´t tell much, as stated already.

My personal opinion is: i mean it´s unbelievable in which way Kolor and Panoshoot handle these things and simply let the clients
stranded on some "devaststed island" without any real help.

Klaus

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mediavets
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Re: Defect Panogear, please help!

by mediavets » Tue May 13, 2014 4:51 pm

klausesser wrote:There are two or three really working ways to control the head reliably:

1) via Bluetooth using an aged Nokia N800/810 with PapyWizard.
2) the T&C Touchcontroller - which simply works perfectly and is in use also with the
rather sophisticated Panoneed head which i have in use.
3) Andrew can tell you about another solution wich uses Aruino - i don´t know much about it.

I think for 3) you mean PandroidWiz - which is app. for Android devices which uses Papyizard-compatible custom preset files to determine shooting patterns:

https://play.google.com/store/apps/deta ... androidwiz

http://www.papymerlin.com/pandroidwiz/p ... ts-manual/

With 1) you need to get yourselves a Nokia N800 or 810 and download the free PapyWizard software.
But i guess it´s not fully clear whether it will be supported in the future (besides: some knowledge of Linux is preferable)

As far as I know there are no current plans for further development of Papywizard; although the source code is available.

You would need a Papymerlin Bluetooth adapter as well as an N800 or N810 Internet tablet to use Papywizard on a handheld device. Papywizard will also runs on Windsows via a serial wired or Bluetooth wireless connection.

http://www.papymerlin.com/interface-%C3%A9lectronique/

http://www.papywizard.org/

With 2) you need to buy the T&C touch-controller for about 200.-€ - but get a safe and perfectly working solution.
(i can state that because i assisted the development of it for about 6 years and constantly doing my work with it
on my Panoneed head - which also uses PapyWizard as a working base)

Probably the most reliable and easy to use controller, uses a wired connection to the Panogear mount.

About 3) i can´t tell much, as stated already.

You would need a PapyMerlin Bluetooth adapter for use with PandroidWiz, which will run on most Android phones and tablets.

http://www.papymerlin.com/interface-%C3%A9lectronique/

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Re: Defect Panogear, please help!

by hanske1 » Tue May 13, 2014 6:17 pm

Thank you both for your quick responses.
Well, everything I'l use is from Apple.
It's hard that there is no reaction from Kolor Support.
What is for me the best solution?
I most wanted it with WiFi!
1) Maby a new panoshoot module from Kolor?
2) Or the T&C touch-controller ( Could not find it on internet)
Thanks for the respons!
Greetings,
Hans

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Re: Defect Panogear, please help!

by klausesser » Tue May 13, 2014 6:30 pm

hanske1 wrote:Thank you both for your quick responses.
Well, everything I'l use is from Apple.
It's hard that there is no reaction from Kolor Support.
What is for me the best solution?
I most wanted it with WiFi!
1) Maby a new panoshoot module from Kolor?
2) Or the T&C touch-controller ( Could not find it on internet)
Thanks for the respons!
Greetings,
Hans


T&C controller:
http://www.typeandcolour.de/index.php?ln=de&tp=hhc_home
Also to be seen here:
http://www.panoneed.com

Same device - different firmware.

Klaus


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