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Unusable Preview Window

PostPosted: Thu Oct 01, 2015 10:07 am
by bobjones
I am finally trying out the 2.5 beta 3.

The preview window is completely inaccurate and has a bizarre distortion to it.

The program is completely unusable without an accurate preview.

Any way to fix this on my end or is it a bug?

Image

Re: Unusable Preview Window

PostPosted: Thu Oct 01, 2015 10:16 am
by mediavets
Are you dealing with images with a FOV of 36x180?

If not, are the HFOV and VFOV and vertical offset values in Input field of view correct?

Re: Unusable Preview Window

PostPosted: Thu Oct 01, 2015 10:18 am
by bobjones
All panos and input field of views are 360 x 180.

This is however a project started with 2.3 and opened with 2.5 beta 3.

Re: Unusable Preview Window

PostPosted: Thu Oct 01, 2015 10:21 am
by mediavets
bobjones wrote:All panos and input field of views are 360 x 180.

This is however a project started with 2.3 and opened with 2.5 beta 3.

Do you have the same issue if you create a new test tour with one of the same pano images?

Re: Unusable Preview Window

PostPosted: Thu Oct 01, 2015 10:31 am
by bobjones
Yes starting a clean project I get the same thing.

These are panos that work fine in another project.

Image

Image

Re: Unusable Preview Window

PostPosted: Thu Oct 01, 2015 12:16 pm
by benji33
"Quality" doesn't change anything ?
What is your OS / version and graphical card used on the computer please ? Because the preview is rendered with WebGL.

Re: Unusable Preview Window

PostPosted: Thu Oct 01, 2015 12:20 pm
by bobjones
Quality changes nothing.

Macbook pro 13" Early 2015 (Intel Iris Graphics 6100)

Re: Unusable Preview Window

PostPosted: Thu Oct 01, 2015 12:22 pm
by benji33
And which OS version on the MacBook Pro ? thanks

Re: Unusable Preview Window

PostPosted: Thu Oct 01, 2015 12:25 pm
by bobjones
Yosemite 10.10.5 (I'm not going anywhere near El Capitan yet)

Re: Unusable Preview Window

PostPosted: Thu Oct 01, 2015 3:44 pm
by benji33
Can't reproduce with my MacBook Pro 13" under Yosemite 10.10.5 with Panotour Pro beta 3.

Re: Unusable Preview Window

PostPosted: Thu Oct 01, 2015 4:34 pm
by bobjones
It's late here... Will reboot tomorrow and do a screen capture.

Re: Unusable Preview Window

PostPosted: Fri Oct 02, 2015 1:40 am
by bobjones
Here is a screen recording.

Unlisted...

https://youtu.be/5G36tbcdS6E

I can't use the program like this...

Re: Unusable Preview Window

PostPosted: Fri Oct 02, 2015 10:32 am
by benji33
Thanks for the video :)
I report the issue. I don't have this kind of preview display issue on my MacBook Pro.

Re: Unusable Preview Window

PostPosted: Sat Oct 03, 2015 4:21 am
by bobjones
Is it a Macbook Pro 13" Early 2015 (Intel Iris Graphics 6100)?

Re: Unusable Preview Window

PostPosted: Mon Oct 05, 2015 9:27 am
by benji33
Yes tested with a MacBook Pro 13"
2.9 Ghz i5 / 16Gb
Intel Iris 6100 1.5Gb

Is it possible to have a sample of your equirectangular image to have a test ?

Re: Unusable Preview Window

PostPosted: Mon Oct 05, 2015 11:45 am
by bobjones
Here is a random one.

http://xxxxxxxxxxxx

It's ALL my panos tho... even ones that I've used in previous projects and ones that open perfectly in 2.3

Re: Unusable Preview Window

PostPosted: Mon Oct 05, 2015 11:59 am
by benji33
Thnks here is my screenshot with same fov 90/ yaw 0/ pitch 0 values as your.
ScreenShot.png

Re: Unusable Preview Window

PostPosted: Mon Oct 05, 2015 12:05 pm
by bobjones
Dunno... this is what I get. Just dragged and dropped the pano in and this is the view.

Report the problem I guess.

Image

Re: Unusable Preview Window

PostPosted: Mon Oct 05, 2015 12:18 pm
by benji33
It's reported but not reproduced for the moment so difficult to debug it.

Same issue when the preview is set in fullscreen mode ?

Re: Unusable Preview Window

PostPosted: Mon Oct 05, 2015 12:21 pm
by benji33
Latest screen shot is from the MacBook 13" ? Or from an other computer ? Seems there is too much informations for a 13" display.

Re: Unusable Preview Window

PostPosted: Mon Oct 05, 2015 12:23 pm
by bobjones
Yes, I tried that.

I just used app delete to remove the program and reinstalled. Same issue.

I also have 2.3 installed if that makes any difference.

Re: Unusable Preview Window

PostPosted: Mon Oct 05, 2015 12:24 pm
by bobjones
Yes from the macbook 13 on my 23" monitor

Re: Unusable Preview Window

PostPosted: Mon Oct 05, 2015 12:27 pm
by bobjones
AHA! I think you found it!

This is panotour loaded on my macbook display.

Image

Re: Unusable Preview Window  [SOLVED]

PostPosted: Mon Oct 05, 2015 12:34 pm
by benji33
Ok so there is an issue with external monitor display ... I update the report !

Re: Unusable Preview Window

PostPosted: Fri Oct 16, 2015 1:21 pm
by DArt
Problem solved in next version, thanks for the report.