DWARP BETA 1 don´t work   [SOLVED] - View the solution

no avatar
AIRVIEWSPAIN
New member
 
Topic author
Posts: 3
Likes: 2 posts
Liked in: 0 post
Joined: Mon Jul 03, 2017 12:03 pm
Location: Spain
Info

DWARP BETA 1 don´t work

by AIRVIEWSPAIN » Mon Jul 03, 2017 12:18 pm

I tested the previous versions of AVP3.0 (Alpha 2 and alpha3) and it worked very well. When I opened beta1 and tried to do DWARP the program closes. The same with files generated in the previous versions that generated from the beginning. I have tried deleting all previous installations and reinstalled without results.
We use the rig "FREEDOM 360" whit 6 GOPRO HERO 4 BLACK.
The alpha2 and 3 versions can not be used because the program itself requires the BETA version to be installed and closed. It would be nice to be able to use those versions until the problems are solved

thank you very much

User avatar
ClaireM
Moderator
 
Posts: 479
Likes: 6 posts
Liked in: 36 posts
Joined: Fri Nov 14, 2014 9:17 am
Info

Re: DWARP BETA 1 don´t work

by ClaireM » Tue Jul 04, 2017 12:58 pm

Hi,

Did you upload your crashes?
If so can you indicate the associated email address please?
The top would be to share your videos and you project file (PM, those will remain private and will only be used for debug purposes)

Thanks a lot,

Best,

Claire

User avatar
ClaireM
Moderator
 
Posts: 479
Likes: 6 posts
Liked in: 36 posts
Joined: Fri Nov 14, 2014 9:17 am
Info

Re: DWARP BETA 1 don´t work

by ClaireM » Fri Jul 07, 2017 8:51 am

Hi,

We downloaded your files and were able to do a DWARP using the beta 1 version.
After having a closer look to your crash it seems to be related to your NVIDIA driver.
-> Can you indicate your computer setup ? (OS version, GPU model... are you using a "hackintosh"? )
-> If let say today, you downgrade your version from beta 1 to alpha 3 : does it work?
(your can found the alpha 3 version here : http://download.kolor.com/avp/beta/history )
(My question is only to make sure there weren't any kind of driver changes between your test on the alpha 3 and the beta 1 versions).

Best,

Claire

User avatar
ClaireM
Moderator
 
Posts: 479
Likes: 6 posts
Liked in: 36 posts
Joined: Fri Nov 14, 2014 9:17 am
Info

Re: DWARP BETA 1 don´t work  [SOLVED]

by ClaireM » Thu Jul 13, 2017 4:52 pm

Hi,

Just a quick update to let you know that we were able to reproduce your crash and that it is hardware related (on some nvidia cards on macos). We'll keep you udpated.

Best,

Claire

User avatar
ClaireM
Moderator
 
Posts: 479
Likes: 6 posts
Liked in: 36 posts
Joined: Fri Nov 14, 2014 9:17 am
Info

Re: DWARP BETA 1 don´t work

by ClaireM » Tue Jul 18, 2017 12:49 pm

Hi,

Just a quick update to let you know that your crash should be solved in the coming release ;)

Best,

Claire


Who is online

Users browsing this forum: No registered users and 1 guest