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Wrong live pano username

PostPosted: Wed Jul 18, 2018 2:44 pm
by bern8829
when I bought panotour I registered with my gmail account, however we got a domain so I changed my email in kolor client portal. I just bought live pano and its using my new email and not the initial email I registered with so I cant register live pano with my panotour. How do I change my live pano username to match panotour username ?

Re: Wrong live pano username

PostPosted: Thu Jul 19, 2018 8:01 am
by bdd
Please, send a mail to contact@kolor.com with all your registration informations.
Your name
The email used to license Panotour Pro
The Panotour Pro license key
The email used to license Livepano
The Livepano license key

Gérald

Re: Wrong live pano username

PostPosted: Thu Jul 19, 2018 11:17 am
by bern8829
Alright, I have sent the mail

Re: Wrong live pano username

PostPosted: Thu Jul 19, 2018 1:14 pm
by bern8829
bdd wrote:Please, send a mail to contact@kolor.com with all your registration informations.
Your name
The email used to license Panotour Pro
The Panotour Pro license key
The email used to license Livepano
The Livepano license key

Gérald



I have sent the mail but I havent heard back from kolor team

Re: Wrong live pano username

PostPosted: Mon Jul 30, 2018 9:47 am
by benji33
Push a second mail.