Registration Problems  

Have a problem using Livepano? Have you encountered a bug that needs fixing? Please post it here.
Des difficultés à utiliser Livepano ? Avez-vous découvert un bug qui doit être fixé ? Postez les ici.
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Ralph
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Registration Problems

by Ralph » Wed Feb 28, 2018 10:14 am

Hello,
we have Autopano Pro 2.5 already in use. The registration was with : name@domain.net.

Now, we ordered the LIVE Pano with the mail: name2@domain.net.
So the activation, doesn´t work.
I was trying to change the mail to name@......, but it es already exist and I can´t change it.
Please help me !
Is it possible, that you could change it for me, or can I order it again with the right email
and we can cancel the old one. But we already paid it.
So what is your suggestion ?

Thanks and regards
Ralph

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benji33
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Re: Registration Problems

by benji33 » Wed Feb 28, 2018 10:15 am

Use this form to contact the Kolor Customer Service about this.
http://www.kolor.com/contact/

PS. I've edited your post to remove the email addresses to avoid spam on your mails.
Benjamin

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kush2904
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Re: Registration Problems

by kush2904 » Sat Mar 03, 2018 12:47 pm

Hello,

Made an add on purchase for livepano just now. But realised I entered different Email than when I purchased Panotour pro. and now the addon doesnt work. Could you please hep to change email/username.

Immediate help, cannot find way to contact here http://www.kolor.com/contact/


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