Page 1 of 1

Livepano integration problems

PostPosted: Sun Dec 03, 2017 7:05 pm
by mroca
Good evening,

I have been working with Panotour Pro (release 2) and Livepano the last two years. After several tours with awesome results, nowadays I’m experiencing big problems with colours in livepano integration. Different behaviors in different navigators (chrome, opera, firefox, ie…). Internet explorer Edge would be the worst.

I have noticed that the software is not using the panorama to fill the parts outside the mask. If you make a mask smaller than the livepano area, you will notice a great difference in brightness between the livepano area and the rest of the panorama.

Please see the pictures attached as example. Note the difference between a good tour in the past (without touching brightness, colour… practically with default options) and the best performance that I’m affording now with a lot of combinations probed.

This is the link to the tour in problems:
https://demos.evolucio.net/tours/althaiaseure/

My software profile is:

Panotour PRO 64bits v2.5.8
Livepano (actived license)
Autopano Giga 64bits v3.7.1

Windows 10 Home (fully updated)
VLC v2.2.6 umbrella (snapshots creation. I’ve tried with windows media player too)

Camera and others:
Canon EOS 7D mark II
Sigma 8mm (Camera lens)

Please, give me a hand because I don’t know what I have to do.

Best regards,
Txell.

Re: Livepano integration problems

PostPosted: Mon Dec 04, 2017 7:38 am
by signmaster
Hi Txell.
Chick out this thread http://www.kolor.com/forum/viewtopic.php?f=115&t=36543

Steve

Re: Livepano integration problems

PostPosted: Thu Dec 07, 2017 4:07 pm
by mroca
Very interessant topic. It would be nice some feedback from Kolor Team

Re: Livepano integration problems

PostPosted: Sun Dec 17, 2017 6:57 pm
by mroca
More than two weeks and no answer from Kolor Team!!
Is this the type of customer care that we have after spending more than 1000€??

Re: Livepano integration problems

PostPosted: Tue Jan 16, 2018 6:54 pm
by mroca
What's going on?? one month to take care of one customer???

Re: Livepano integration problems

PostPosted: Fri Feb 23, 2018 12:44 pm
by benji33
Our internal algorithm is not able to change the color range at this time.
But since last year the browser with hardware accelerated decoding have changed the way the color is used in videos.
So, it's an already opened topic (and not solved) on our side.