Can't register livepano   [SOLVED] - View the solution

Have a problem using Livepano? Have you encountered a bug that needs fixing? Please post it here.
Des difficultés à utiliser Livepano ? Avez-vous découvert un bug qui doit être fixé ? Postez les ici.
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42VR
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Can't register livepano

by 42VR » Wed Dec 17, 2014 4:29 pm

hi, i just upgraded to panotour 2.3, and have to re register my livepano license.
but when i paste in my serial#, it won't do anything...i press OK, but nothing happens, and it stays unregistered.
what is wrong?
Mac OSX 10.10.1

thanks,

randy

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Annis
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Re: Can't register livepano  [SOLVED]

by Annis » Wed Dec 17, 2014 5:00 pm

Firstly, as a note, Panotour Pro 2.3 is not supported on Yosemite yet.

Secondly, were your licenses (PTP and Livepano) purchased under the same e-mail?

If they were, could you try pressing Enter on your keyboard after entering the key into the text field?
If they weren't, could you send an email to contact(at)kolor.com with your invoice numbers and e-mails the licenses were purchased under.


Annis


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