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#1 2012-01-27 09:39:23

AlexandreJ
Absolute beginner
From: Challes les eaux, France
Registered: 2005-11-14
Posts: 7632
Website

Autopano under Windows, generic crash dump analysis

Hi,

To be able to catch the Windows 7, 64bits browse bug, we setup a generic crash analysis scheme. It will work for any windows version and finally will also help us to find any generic crash not only the quoted one.

So how it works ?

WARNING : This method will only work if you have Autopano Pro or Giga above 2.6.2 RC1 ( version before were not ready for external crash analysis ).
Go here to download the latest version : http://www.kolor.com/download-autopano- … tware.html

* Screenshot 1 : Autopano crash by doing some operation ( typically here, we try to find the windows 7, 64bits folder browser bug ).
DO NOT HIT CANCEL., Wait until windows has created the crash dump.

* Screenshot 2 : Appears after perhaps 1 minute only when he crash dump has been created.
Hit 'Display details' ( afficher les details in French )

* Screenshot 3 : details view
Look at the location where the crash dump has been created. Quite always : C:\User\$your_account\AppData\Local\Temp
There, copy the 3 "WER*" listed files to a new folder on desktop for example. Put them into a zip and send it to us. It will help us to find where the crash occured.

Then and only then, you can hit cancel ( Send the information, would send the issue to Microsoft, not us ).


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#2 2012-02-03 20:32:36

jeradg
Member
Registered: 2012-01-17
Posts: 94

Re: Autopano under Windows, generic crash dump analysis

I think this may be the same problem, but I'm not sure. I am now unable to render the panos, but just yesterday everything was working fine. I let it sit for 45 minutes (as I ate lunch) and it never gave me the ability to do as the images/instructions in this thread suggest.


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Last edited by jeradg (2012-02-03 20:33:28)

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#3 2012-02-04 09:53:49

AlexandreJ
Absolute beginner
From: Challes les eaux, France
Registered: 2005-11-14
Posts: 7632
Website

Re: Autopano under Windows, generic crash dump analysis

Yes, normal, you are using 2.6.1. This generic crash analysis system has been introduced in 2.6.2 RC1 only.

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#4 2012-02-07 16:59:33

jeradg
Member
Registered: 2012-01-17
Posts: 94

Re: Autopano under Windows, generic crash dump analysis

I am now using 2.6.2 RC2. If I am unable to render any panos, is there a way to revert to 2.6 so I can complete my work?

Edit: It is now working. I need to do some testing to see if the additional problems (quality of panos) I am having are due to the update or something else I did.

Last edited by jeradg (2012-02-07 18:09:22)

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#5 2012-03-24 20:33:33

pavka
Member
Registered: 2010-09-11
Posts: 13

Re: Autopano under Windows, generic crash dump analysis

how about problems like this

this is always when stiching more than 10 panorams

latest stable version /on previous there was NO problem at all/

http://img404.imageshack.us/img404/107/babolll.png


no matter i use o/c or default CPU settings.

Last edited by pavka (2012-03-24 20:37:20)

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#6 2012-03-25 16:47:57

pavka
Member
Registered: 2010-09-11
Posts: 13

Re: Autopano under Windows, generic crash dump analysis

what next


http://imageshack.us/photo/my-images/256/apgcrap.png/


why this is dinal relase not beta???

Last edited by pavka (2012-03-25 16:51:11)

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#7 2012-03-26 08:56:16

AlexandreJ
Absolute beginner
From: Challes les eaux, France
Registered: 2005-11-14
Posts: 7632
Website

Re: Autopano under Windows, generic crash dump analysis

Do you confirm, you are using 2.6.2 final ?
Issue 1223 opened

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#8 2012-03-26 13:42:06

pavka
Member
Registered: 2010-09-11
Posts: 13

Re: Autopano under Windows, generic crash dump analysis

as far i can see its final relase -

http://img828.imageshack.us/img828/3511/apgconfirmation.png

if you want some bug report or smth just let me know how to generate it.


This could be problem with ram and swap file /i have disabled swap file/ and this is happend when i 30+ gb ram is used by APG

Last edited by pavka (2012-03-26 13:46:06)

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#9 2012-03-26 13:46:35

AlexandreJ
Absolute beginner
From: Challes les eaux, France
Registered: 2005-11-14
Posts: 7632
Website

Re: Autopano under Windows, generic crash dump analysis

Okay. You definitively have OpenGL issue : "NVOGLDC invisible" => means you have an NVidia card and the opengl is not really operationnal.
Could you try to reinstall the graphic card drivers ?

BTW : it is not the right thread to post such answer. Post directly in your own.

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