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Re: Mask fails after rendering

Hello,

Can you share some screenshots, that show the differences between the mask step and the result ?

Gérald
by bdd
Wed Jan 25, 2017 2:29 pm
 
Forum: Livepano
Topic: Mask fails after rendering
Replies: 3
Views: 590

Re: PTP On Build is deleting mp3 files and plugins files

Thanks a lot Brian for your answer. It confirms what was described by 360-compunics-com-ni above . But it's not the name of the "temporary" directory that is involved, it's iits full path. So I confirm too that next release will fix this issue. By the way, you should use a more dedicated d...
by bdd
Wed Jan 25, 2017 9:32 am
 
Forum: Panotour - Bugs & discussion
Topic: PTP On Build is deleting mp3 files and plugins files
Replies: 6
Views: 690

Re: Can you have multiple live panos in one tour? [SOLVED]

Hi, I am creating a tour with 3 live panoramas. The first one worked perfectly, the other two result in a blurry snapshot (it's not blurry when I view the original), and the video is blurry. Any reason this could be happening? Are the livepanos generated from the same video ? If yes, then it maybe ...
by bdd
Wed Jan 25, 2017 9:03 am
 
Forum: Livepano
Topic: Can you have multiple live panos in one tour?
Replies: 3
Views: 615

Re: PTP On Build is deleting mp3 files and plugins files

Brian,

1/ can you tell me which are the full paths of your User Plugin directory and of your data directory ?
2/ can you tell me which are the temporary directories set in your PTP preferences ? (open Edit/Preferences window to find them)

Gérald
by bdd
Tue Jan 24, 2017 3:26 pm
 
Forum: Panotour - Bugs & discussion
Topic: PTP On Build is deleting mp3 files and plugins files
Replies: 6
Views: 690

Re: PTP On Build is deleting mp3 files and plugins files

I noticed the same, but the removal does not occur in any directory where you have put the files. Not sure if it really has to do with the directory name, but in my case soundfiles from "/tmp" and "/home/<user>/tmp" get removed as part of the build, while files in other director...
by bdd
Tue Jan 24, 2017 10:19 am
 
Forum: Panotour - Bugs & discussion
Topic: PTP On Build is deleting mp3 files and plugins files
Replies: 6
Views: 690

Re: Find Object Game - changing the increment settings [SOLVED]

OK, now I understand. You can't do it through PTP interface. You'll have to change the generated code once the tour is built. The plugin code can be changed a little to ease the modifications, but even with a modified plugin, you'll have to edit the xxx_skin.xml file. 1/ Edit the xxx_skin.xml file 2...
by bdd
Mon Jan 23, 2017 4:43 pm
 
Forum: Panotour Resources - Discussion & Bugs
Topic: Find Object Game - changing the increment settings
Replies: 4
Views: 614

Re: Find Object Game - changing the increment settings [SOLVED]

I think I did not understand your question. What I understood is that you want the hotspot to be closed before the "nb=max" action is triggered. But it is already the case. Here is the steps done after the last click : 1/ The spot is clicked 2/ The internal counter is incremented 3/ The sp...
by bdd
Mon Jan 23, 2017 3:51 pm
 
Forum: Panotour Resources - Discussion & Bugs
Topic: Find Object Game - changing the increment settings
Replies: 4
Views: 614

Re: PTP 2.5.5 - Tour not working on IOS

I think that the issue comes from the splashscreen that is too big to be handled by iOS :
http://www.brandcammedia.com/anantara/i ... ow_res.jpg
A width of 12000 pixels is too big to be displayed on mobile devices.

Gérald
by bdd
Mon Jan 23, 2017 11:34 am
 
Forum: Panotour - Bugs & discussion
Topic: PTP 2.5.5 - Tour not working on IOS
Replies: 5
Views: 494

Re: Planar Projection Zoom Limits and Sizing

You can try the following. Once the tour is built, edit the main XML file of your project "xxx.xml" where xxx is the name you entered in the Build tab. Find the description of your flat seen in this XML file. (A comment is placed over it with the file path of your image) In this descriptio...
by bdd
Wed Jan 18, 2017 4:52 pm
 
Forum: Panotour - Bugs & discussion
Topic: Planar Projection Zoom Limits and Sizing
Replies: 4
Views: 449

Re: How to add a behaviour to a plugin

Hi Alessandro, I think that the best thing to do is to ask Yasushi Kumon for this feature. But if you really want to add it by yourself, you should not copy a plugin delivered by Panotour Pro, but only those available on the "Extra Plugins" page. You should add something like that at the e...
by bdd
Thu Jan 05, 2017 10:54 am
 
Forum: Using Panotour / Panotour Pro
Topic: How to add a behaviour to a plugin
Replies: 4
Views: 510

Re: Adding a picture to the panoramic image

There is no other way yet to do it.

Gérald
by bdd
Thu Dec 22, 2016 10:39 am
 
Forum: Using Panotour / Panotour Pro
Topic: Adding a picture to the panoramic image
Replies: 1
Views: 237

Re: OU modifier le zoom d'une icone spot en roolover [RESOLU]

Depuis l'interface vous ne le pouvez pas. Par contre, vous pouvez modifier cela dans le code une fois la visite générée. Il suffit d'ouvrir le fichier xxx_skin.xml, de trouver en début de fichier la description de votre style de spot, puis de modifier le parametre de l'action appelée sur "onove...
by bdd
Thu Dec 22, 2016 10:22 am
 
Forum: Utilisation Panotour / Panotour Pro (FR)
Topic: OU modifier le zoom d'une icone spot en roolover
Replies: 2
Views: 342

Re: Panotour low resolution [SOLVED]

It's not a bug. When you save your project, PTP store a low resolution preview of your scenes, that allows PTO to run faster, allocate less memory, etc.. If the scene is not already built, PTP will load automatically the high resolution version during the build. So you d not have to do it manually. ...
by bdd
Thu Dec 22, 2016 10:09 am
 
Forum: Panotour - Bugs & discussion
Topic: Panotour low resolution
Replies: 2
Views: 331

Re: Panotour Pro 2.5 tour doesn't work in IE 11

Saulius, we cannot check your tour on IE, as you do a check by your own on IE :

Here is the message you display on IE :
Code: Select all
Deja projektas palaikomas tik šiuolaikiškomis naršklėmis - siūlome naudotis Microsoft Edge, Google Chrome arba Mozilla Firefox.



Gerald
by bdd
Thu Dec 22, 2016 9:57 am
 
Forum: Panotour - Bugs & discussion
Topic: Panotour Pro 2.5 tour doesn't work in IE 11
Replies: 9
Views: 791

Re: Preview Tour Before Build [SOLVED]

We do not yet have a preview option for tours. Only the first build should take time. Following builds will not generated the tiles of the scenes. It is this part of the generation that takes time. Do not forget to save your project after the build is done. This saving will save the tile information...
by bdd
Thu Dec 22, 2016 9:54 am
 
Forum: Using Panotour / Panotour Pro
Topic: Preview Tour Before Build
Replies: 3
Views: 369

Re: PDF grey area tool bar

It's not the same action.
The action "Open" has the option, the "Toggle" action does not.
It's an oversight on our side, we will fix it in next release.

Gérald
by bdd
Thu Dec 22, 2016 9:35 am
 
Forum: Using Panotour / Panotour Pro
Topic: PDF grey area tool bar
Replies: 6
Views: 611

Re: Explorer 11, chrome 55 bug d'affichage

Le problème peut être lié aux différents codecs présents ou absents sur votre machine. Ceux ci dépendent des differentes applications installées sur votre machine. Certains codecs ont pu etre écrasés ou "endommagés" par une installation d'un lecteur video, d'un browser, d'une application d...
by bdd
Wed Dec 21, 2016 5:13 pm
 
Forum: Panotour Viewer
Topic: Explorer 11, chrome 55 bug d'affichage
Replies: 12
Views: 1785

Re: Latest DMG will not open

You can also try to download them with a different browser than the one you used the first time.
It may be linked to the download agent too.
by bdd
Wed Dec 21, 2016 5:10 pm
 
Forum: Panotour - Bugs & discussion
Topic: Latest DMG will not open
Replies: 4
Views: 377

Re: Latest DMG will not open

Did you try to download it a second time ?
Your download dmg file may be corrupted if it took too much time to download it.

Gérald
by bdd
Wed Dec 21, 2016 5:00 pm
 
Forum: Panotour - Bugs & discussion
Topic: Latest DMG will not open
Replies: 4
Views: 377

Re: partial to full spherical panorama [SOLVED]

If you are using Autopano you can create a full spherical panorama even you shot a partial one.
Autopano will add black areas on zenith to fill the 180°

By the way, the upgrade from 2.0.1 version to any 2.x version is free .

Gérald
by bdd
Wed Dec 21, 2016 3:29 pm
 
Forum: Panotour - Bugs & discussion
Topic: partial to full spherical panorama
Replies: 1
Views: 249

Re: Pano Tour Pro Black Screen

If you got black screen it means that your tours want to be displayed in flash. Not in HTML5. So it means that your tours were one prior to the 2.5 version. Since 2.5, HTML5 player is "preferred" when HTML5 and FLash are available. Did your customer changed anything on their intranet web s...
by bdd
Wed Dec 21, 2016 2:44 pm
 
Forum: Panotour - Bugs & discussion
Topic: Pano Tour Pro Black Screen
Replies: 3
Views: 414

Re: Panotour Incompatible Application

You said PanotourViewer did not work on only 3 platforms. Have those ones the same environment as the platforms on which it works ? Windows 7 Professional, 4GB RAM with 2.97GB useable. 32-bit operating system. Intel(R) Core(TM)2 Duo CPU E7400 @ 2.80GHz I suppose you used the same downloaded installe...
by bdd
Wed Dec 21, 2016 2:25 pm
 
Forum: Panotour Viewer
Topic: Panotour Incompatible Application
Replies: 5
Views: 1042

Re: PDF grey area tool bar

gcg1992 wrote:ok, but I cannot find this "Display PDF file with a web interface" option, can you provide a screenshot of where this is?

Thanks,
Chenguang

It's an option of the action that opens the PDF box :
DisplayPDFfileWithAWebInterface.png
by bdd
Wed Dec 21, 2016 2:10 pm
 
Forum: Using Panotour / Panotour Pro
Topic: PDF grey area tool bar
Replies: 6
Views: 611

Re: Automatic scroolbars for Websitebox on iPhone dont work

Do they appear on touch ?

Gérald
by bdd
Tue Dec 20, 2016 5:06 pm
 
Forum: Panotour - Bugs & discussion
Topic: Automatic scroolbars for Websitebox on iPhone dont work
Replies: 2
Views: 319

Re: Explorer 11, chrome 55 bug d'affichage

Dans certains cas, il semblerait qu'il y ait incompatibilité entre le lecteur krpano et les parametres d'acceleration materiel. Pouvez faire les tests décrit par benji33 dans le post suivant et nous indiquer s'il y a changement de comportement ou non ? http://krpano.com/forum/wbb/index.php?page=Thre...
by bdd
Tue Dec 20, 2016 4:29 pm
 
Forum: Panotour Viewer
Topic: Explorer 11, chrome 55 bug d'affichage
Replies: 12
Views: 1785
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