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Re: Removing Geolocation data

In panotour pro interface, which colors are the 2 spots in the Map hotspot editor ?

Can you delete one of them there ?

Gérald
by bdd
Tue Jul 24, 2018 12:16 pm
 
Forum: Panotour - Bugs & discussion
Topic: Removing Geolocation data
Replies: 1
Views: 1172

Re: PanoramaCombobox "marker" showing up as question mark

Did you change the font used inside the combobox ?

If the character is not found in the font used by the combobox, it is replaced by the "default" charater of the font.
This default character depends on the font.
It may be a question mark, a square, or whatever .

Gérald
by bdd
Tue Jul 24, 2018 10:27 am
 
Forum: Panotour - Bugs & discussion
Topic: PanoramaCombobox "marker" showing up as question mark
Replies: 1
Views: 1084

Re: Help! Fatal Error - xml parsing failed?

It seems that you have 2 load actions on a spot style. It's "allowed" but it will not work . Remove one of the actions. And the XML parsing will not fail anymore. Or edit the XML file, find each occurences of "linktarget", and each time you'll see 2 "linktarget" on same...
by bdd
Tue Jul 24, 2018 10:00 am
 
Forum: Panotour - Bugs & discussion
Topic: Help! Fatal Error - xml parsing failed?
Replies: 4
Views: 1446

Re: Help! Fatal Error - xml parsing failed?

Can you send us the XML file ?

Gérald
by bdd
Tue Jul 24, 2018 9:54 am
 
Forum: Panotour - Bugs & discussion
Topic: Help! Fatal Error - xml parsing failed?
Replies: 4
Views: 1446

Re: Adapter zone plugin DESCRIPTION

Ce fichier ne contient que les textes qui sont affichés, pas la mécanique de leur affichage.

Modifier le texte, en rajoutant des passages à la ligne par exemple, ne changera pas le fait que la zone d'affichage dans la visite ne s'adapte pas à celui-ci .

Gérald
by bdd
Thu Jul 19, 2018 4:08 pm
 
Forum: Utilisation Panotour / Panotour Pro (FR)
Topic: Adapter zone plugin DESCRIPTION
Replies: 3
Views: 4393

Re: Build Crashes

Hi, I downloaded your data, and buit the tour. I re-built it 5 times since, without any crash . I did it with each scenes in the cache and even if some scenes needed to be reloaded. 1/ As your resources are on a network drive, do you have the possibility to run the build on a machine with more memor...
by bdd
Thu Jul 19, 2018 3:55 pm
 
Forum: Panotour - Bugs & discussion
Topic: Build Crashes
Replies: 13
Views: 2495

Re: plugin lecteur vidéo web et playlist youtube incompatibl [RESOLU]

Il y a effectivement un problème d'utilisation des playlists de youtube . Vous pouvez le contournez comme ceci. 1/ Dans le répertoire où se trouve le fichier html de votre visite virtuelle, créez un fichier HTML "playlist.html" contenant ce code : <!DOCTYPE html> <html> <body> <iframe widt...
by bdd
Thu Jul 19, 2018 11:01 am
 
Forum: Utilisation Panotour / Panotour Pro (FR)
Topic: plugin lecteur vidéo web et playlist youtube incompatible ?
Replies: 2
Views: 4427

Re: Build Crashes

Can you share with us the kpt file and the sources of this project ?

Gérald
by bdd
Thu Jul 19, 2018 8:36 am
 
Forum: Panotour - Bugs & discussion
Topic: Build Crashes
Replies: 13
Views: 2495

Re: Wrong live pano username

Please, send a mail to contact@kolor.com with all your registration informations.
Your name
The email used to license Panotour Pro
The Panotour Pro license key
The email used to license Livepano
The Livepano license key

Gérald
by bdd
Thu Jul 19, 2018 8:01 am
 
Forum: Livepano
Topic: Wrong live pano username
Replies: 4
Views: 4150

Re: Localization in maps

Do you mean the position of the user that is watching the tour ?

If yes, then no, it's not yet possible.

Gérald
by bdd
Wed Jul 18, 2018 10:20 am
 
Forum: Using Panotour / Panotour Pro
Topic: Localization in maps
Replies: 2
Views: 1185

Re: Map button

You can follow this tutorial on our Youtube channel :
https://www.youtube.com/watch?v=w2buybeUsh0

In this tutorial, the button used is part of a control bar, but you can use a "Button" plugin and call the action "Interface Control/Show Map" .

Gérald
by bdd
Wed Jul 18, 2018 9:55 am
 
Forum: Using Panotour / Panotour Pro
Topic: Map button
Replies: 1
Views: 1165

Re: hide buttons at start

Use the "Events/Call actions on tour events" plugin. React on the "Starting the tour" event. Call the "Button/hide the button" action. Gérald PS: beware that if you allow deeplinking the "starting the tour" event may be called on a scene on which you want to d...
by bdd
Wed Jul 18, 2018 9:23 am
 
Forum: Using Panotour / Panotour Pro
Topic: hide buttons at start
Replies: 3
Views: 1573

Re: ComboBox items - include/exclude [SOLVED]

What I understand is that you created groups for each main areas, and also groups for less important areas. What I don't understand is how you parameterized the combobox. Did you use the "current group" option, or the "all groups" option ? The easiest way to have a combobox displ...
by bdd
Wed Jul 18, 2018 8:54 am
 
Forum: Panotour - Bugs & discussion
Topic: ComboBox items - include/exclude
Replies: 2
Views: 1126

Re: Build Crashes

Do you need special credential to access this network drive ?

If you select a scene in Panotour Pro, and then click on "load full resolution" button in the hotspot editor, do you still have a crash during the build ?

Gérald
by bdd
Tue Jul 17, 2018 12:53 pm
 
Forum: Panotour - Bugs & discussion
Topic: Build Crashes
Replies: 13
Views: 2495

Re: Go Pro Fusion Preset

There is no dedicated presets for GoPro Fusion.
The 6 presets embedded inside Panotour Pro work with Fusion.

And of course, you can create your own.

Gérald
by bdd
Tue Jul 17, 2018 12:43 pm
 
Forum: Using Panotour / Panotour Pro
Topic: Go Pro Fusion Preset
Replies: 1
Views: 1098

Re: Custom orientation not taken

The "orientation" is saved, but you changed the default target transition of the spot style to "Load panorama view".

Restore the default transition which is : "Load custom view"

Gérald
by bdd
Tue Jul 17, 2018 12:31 pm
 
Forum: Using Panotour / Panotour Pro
Topic: Custom orientation not taken
Replies: 10
Views: 2277

Re: Build Crashes

Does it occurs only on saved projects ?

Do you have the same crash on a newly created project ?

Where are the sources files of your project ?
Are they on an external drive ?
On a network drive ?
On a local drive ?

Gérald
by bdd
Tue Jul 17, 2018 10:07 am
 
Forum: Panotour - Bugs & discussion
Topic: Build Crashes
Replies: 13
Views: 2495

Re: video player icon appears in the center

1/ Did you update Chrome recently on this mac ?
2/ Does the sound really auto-plays ?
3/ Do you have a splashscreen in this tour ?
4/ Do you touch the screen or click on the tour before the sound plays ?

Gérald
by bdd
Tue Jul 17, 2018 9:41 am
 
Forum: Panotour - Bugs & discussion
Topic: video player icon appears in the center
Replies: 4
Views: 1549

Re: Custom orientation NOT working

Can you send us a kpt file of a project on which the custom view does not work ?

Gérald
by bdd
Tue Jul 17, 2018 9:06 am
 
Forum: Panotour - Bugs & discussion
Topic: Custom orientation NOT working
Replies: 1
Views: 954

Re: mode VR non stable

Bonjour Jack, Depuis Chrome 65, Google a changé l'API de gestion du gyroscope. Donc toutes les visites utilisant le gyroscope générées avec un version précédent la 2.5.11 ont ce comportement. Il faut regénérer les visites avec la 2.5.12 (car Chrome 66 a introduit un autre changement dans la gestion ...
by bdd
Tue Jul 17, 2018 8:35 am
 
Forum: Panotour - Bugs et discussions (FR)
Topic: mode VR non stable
Replies: 4
Views: 5069

Re: Custom orientation not taken

Can you send us a kpt file from a project on which you reproduce this issue ?

Gérald
by bdd
Mon Jul 16, 2018 3:18 pm
 
Forum: Using Panotour / Panotour Pro
Topic: Custom orientation not taken
Replies: 10
Views: 2277

Re: Adapter zone plugin DESCRIPTION

Il n'y a pas actuellement de moyen de connaitre la largeur optimale sans passage à la ligne dans le plugin Description.

Donc non ce plugin ne peut actuellement pas s'adapter dynamiquement au texte qu'il affiche.

Gérald
by bdd
Mon Jul 16, 2018 2:55 pm
 
Forum: Utilisation Panotour / Panotour Pro (FR)
Topic: Adapter zone plugin DESCRIPTION
Replies: 3
Views: 4393

Re: Barre de controle en anglais

Bonjour, Par défaut les textes des plugins fournis par Panotour sont traduits dans la langue utilisée pour l'interface de Panotour. La ou les langues indiquées dans l'onglet Génération, sont celles que vous allez réellement utiliser dans votre visite, mais Panotour n'en tient pas compte pour traduir...
by bdd
Mon Jul 16, 2018 2:45 pm
 
Forum: Utilisation Panotour / Panotour Pro (FR)
Topic: Barre de controle en anglais
Replies: 1
Views: 3600

Re: video player icon appears in the center

Now Chrome forbids autoplay of sound, and of course of videos with a sound track. Users have to click/touch the tour to let it starts the sound or the video with soundtrack. If you did not use a splashcreen or a Start button in your tour, then on Chrome with display a Play button to let the user kno...
by bdd
Mon Jul 16, 2018 2:18 pm
 
Forum: Panotour - Bugs & discussion
Topic: video player icon appears in the center
Replies: 4
Views: 1549

Re: Build Crashes

Can you try a new build after :
1/ Removing the temporary directory : c:\Users\Joel.smith\temp
2/ Reduce the Memory Used slider by half

Gérald
by bdd
Mon Jul 16, 2018 11:44 am
 
Forum: Panotour - Bugs & discussion
Topic: Build Crashes
Replies: 13
Views: 2495
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