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Re: Floorplan hotspots clickable?

1/ Which browser are you using, and on which platform ?
2/ Do you have a touchable screen ? (We have an issue on touchable screen, click and touch do not work together on floorplans)

Gérald
by bdd
Mon Jun 25, 2018 2:56 pm
 
Forum: Using Panotour / Panotour Pro
Topic: Floorplan hotspots clickable?
Replies: 5
Views: 672

Re: Floorplan stuck on old image

You said you edited the kpt file to make your change work.
Which part of this file did you change ?

Is it the plan for a group or for the project you want to change ?
Are the names of the old file and the new file the same (with a different path) ?

Gérald
by bdd
Mon Jun 25, 2018 2:06 pm
 
Forum: Panotour - Bugs & discussion
Topic: Floorplan stuck on old image
Replies: 11
Views: 1062

Re: .xml parsing failed!

Can you tell send me your kpt file ? I am not able to reproduce the parsing error, and I need to find which plugin or which kind of spot leads to the error using the file name of the tour. And if you say it's not the first time you use such filename, then the issue may come from a particulrar use of...
by bdd
Mon Jun 25, 2018 1:52 pm
 
Forum: Panotour - Bugs & discussion
Topic: .xml parsing failed!
Replies: 4
Views: 536

Re: Plan Interverting

Hello, What do you mean by "starting plan of your panorama" ? Plans are set either for groups or for the entire project, so I wonder what is your plan for your panorama. Did you upload a failing tour, and can you share an URL of it, so we can see what's getting wrong ? Gérald PS : By the w...
by bdd
Mon Jun 25, 2018 12:53 pm
 
Forum: Panotour - Bugs & discussion
Topic: Plan Interverting
Replies: 1
Views: 331

Re: Custom Controls in Classic Control Bar [SOLVED]

Yes, you should change the ID too.
Because when you open the project, we will search for the plugin with the ID storde in the project. So if 2 plugins use the same ID, it will take the first one found.
In your case, it is the one with the "old" icons.

Gérald
by bdd
Mon Jun 25, 2018 12:48 pm
 
Forum: Panotour - Bugs & discussion
Topic: Custom Controls in Classic Control Bar
Replies: 4
Views: 547

Re: .xml parsing failed!

The "-" characters may be the reason of the parsing errors. What is the filename you entered in the Build tab for your tour ? It may contain some special characters that Panotour change into "-" characters that are compatible with webserver OS. PTP should not create two "--&...
by bdd
Mon Jun 25, 2018 12:14 pm
 
Forum: Panotour - Bugs & discussion
Topic: .xml parsing failed!
Replies: 4
Views: 536

Re: ground plan has no function in Google-Chrome

Did you upload a tour with this issue ?
If yes, is it possible to share its URL ?

I did a check with Panotour Pro 2.5.12 and did not see any bug. The floorplan is working correctly and a click on the spots opens the associated scene.

Gérald
by bdd
Fri Jun 22, 2018 8:49 am
 
Forum: Panotour - Bugs & discussion
Topic: ground plan has no function in Google-Chrome
Replies: 7
Views: 984

Re: Custom Controls in Classic Control Bar [SOLVED]

I've created a custom Classic Control Bar that uses custom icons for each control. Did you create a new plugin or a skin for this plugin ? http://www.kolor.com/wiki-en/action/view/Panotour_-_Advanced_-_Skins_Folder If you created a plugin, did you changed the ID inside the plug_info.xml file ? Gérald
by bdd
Fri Jun 22, 2018 8:37 am
 
Forum: Panotour - Bugs & discussion
Topic: Custom Controls in Classic Control Bar
Replies: 4
Views: 547

Re: Connection timeout while making map API call. Try to rel

Which map provider are you using ?
GoogleMaps, BingMaps, OpenStreetMap, Yandex ?

If you use GoogleMaps or BingMaps, did you enter a key to access their API ?

Gérald
by bdd
Fri Jun 22, 2018 8:32 am
 
Forum: Panotour - Bugs & discussion
Topic: Connection timeout while making map API call. Try to reload
Replies: 2
Views: 431

Re: Tour crashes on video [SOLVED]

We fixed a black screen issue for video tours in the 2.5.12 version of Panotour Pro.
We released it yesterday.
Do you still have this issue if you rebuild the tour with this version ?

Gérald
by bdd
Fri Jun 22, 2018 8:29 am
 
Forum: Panotour - Bugs & discussion
Topic: Tour crashes on video
Replies: 3
Views: 514

Re: Video et lien hotspot

- ajouter une vidéo qui se trouve sur un serveur local via une url? (pas de possibilité d’héberger la vidéo sur un site style youtube ou vimeo, et je ne possède pas les vidéos physiquement, donc pas possible de les mettre directement dans panotour) Il "suffit" de créer une page HTML conte...
by bdd
Fri Jun 22, 2018 8:01 am
 
Forum: Utilisation Panotour / Panotour Pro (FR)
Topic: Video et lien hotspot
Replies: 2
Views: 814

Re: Hotspots redirigés

Bonjour, Malheureusement, il n'y pas pas de solution permettant d'importer ou de convertir des données présentes dans la visite générée dans le fichier projet pour le corriger. Si vous n'avez pas de version de sauvegarde de votre projet, il n'y a pas de moyen de récupérer votre travail. Sur un tel p...
by bdd
Thu Jun 21, 2018 12:18 pm
 
Forum: Panotour - Bugs & discussion
Topic: Hotspots redirigés
Replies: 1
Views: 294

Re: souci lors de la visualisation html

Rien ne cloche :-) Les visites générées par Panotour sont faites pour être visualisées "en ligne", c'est à dire sur un serveur web. Certaines fonctionnalités ne marchent pas hors serveur pour des raisons de sécurité. Le bouton "Voir la denière visite générée" émule un serveur web...
by bdd
Thu Jun 21, 2018 11:55 am
 
Forum: Panotour - Bugs et discussions (FR)
Topic: souci lors de la visualisation html
Replies: 1
Views: 639

Re: Error with Simple Thumbnails Bar

We released the fix version : Panotour 2.5.12
You can download it here : http://www.kolor.com/panotour/download/

Gérald
by bdd
Thu Jun 21, 2018 10:49 am
 
Forum: Panotour - Bugs & discussion
Topic: Error with Simple Thumbnails Bar
Replies: 3
Views: 533

Re: Error message

We released the fix version : Panotour 2.5.12
You can download it here : http://www.kolor.com/panotour/download/

Gérald
by bdd
Thu Jun 21, 2018 10:48 am
 
Forum: Panotour - Bugs & discussion
Topic: Error message
Replies: 2
Views: 373

Re: Is that normal?

Yes, it's normal.

HTML5 does not allow an automatic Fullscreen.
It's for security reasons. To forbid a website to fake your desktop screen and to retrieve passwords and other private datas.

With HTML5 player, now, users have to react to enter fullscreen. By a click on a button for example.

Gérald
by bdd
Thu Jun 21, 2018 10:47 am
 
Forum: Using Panotour / Panotour Pro
Topic: Is that normal?
Replies: 1
Views: 377

Re: Error message

Hello,

This issue in Panotour standard version is already fixed on developper side and we hope to release the fix version soon.

Meanwhile, you can download and use previous version (2.5.10) of Panotour here : http://download.kolor.com/pt/stable/history

Regards,
Gérald
by bdd
Wed Jun 20, 2018 3:54 pm
 
Forum: Panotour - Bugs & discussion
Topic: Error message
Replies: 2
Views: 373

Re: Embed panotour 360 photos on a website

Hello, You may have a look at the following page that explains the different parts of the generated tour : http://www.kolor.com/wiki-en/action/view/Panotour_Documentation_-_Understanding_a_built_Virtual_Tour Quickly : Your screenshot was done "inside" the tour. Just step outside the "...
by bdd
Tue Jun 19, 2018 2:38 pm
 
Forum: Using Panotour / Panotour Pro
Topic: Embed panotour 360 photos on a website
Replies: 1
Views: 420

Re: Insert Video

Will your video be online once your project will be finished ? Or will it be a local tour ? If your video will always be local, then you'll have to find a video player able to read local videos. If your tour will be online, then you can upload the video on a video platform like youtube or vimeo, and...
by bdd
Tue Jun 19, 2018 9:35 am
 
Forum: Using Panotour / Panotour Pro
Topic: Insert Video
Replies: 7
Views: 959

Re: Build tour panorama filenames not change

If you built the tour once, then we keep the original tour directories even if you changed the source file of a scene.
There is no way to reset it.

Gérald
by bdd
Tue Jun 19, 2018 9:13 am
 
Forum: Using Panotour / Panotour Pro
Topic: Build tour panorama filenames not change
Replies: 1
Views: 376

Re: Description [SOLVED]

Vous pouvez utiliser le plugin "Call actions on tour events", et réagir à l'évenement "Starting a scene" .
Choisissez l'action "Interface Control/Display tour information" .

Gérald
by bdd
Mon Jun 18, 2018 4:12 pm
 
Forum: Panotour - Bugs & discussion
Topic: Description
Replies: 3
Views: 470

Re: Error with Simple Thumbnails Bar

This bug, that does not occur in the Pro version, will be fixed in next Panotour release .

Meanwhile you can download previous version ( 2.5.10 )of Panotour here :
http://download.kolor.com/pt/stable/history

We hope to release the fix soon,
Gérald
by bdd
Mon Jun 18, 2018 4:10 pm
 
Forum: Panotour - Bugs & discussion
Topic: Error with Simple Thumbnails Bar
Replies: 3
Views: 533

Re: URLs as Menu Items

It's not possible directly from Panotour Pro interface . But it can be done, with some modifications of the generated code . If you add a "Panorama Menu" in your tour, and then edit the "xxx_skin.xml" file, you'll see that the panorama menu has a quite basic XML description. You'...
by bdd
Mon Jun 18, 2018 3:52 pm
 
Forum: Panotour - Bugs & discussion
Topic: URLs as Menu Items
Replies: 1
Views: 337

Re: Restaurer visite virtuelle

Bonjour,

Comme indiqué sur la page suivante, il suffit de changer l'extension du fichier de backup généré pour pouvoir réouvrir un projet sauvegardé à une date donnée :
http://www.kolor.com/wiki-fr/Panotour_- ... n.C3.A9ral

Gérald
by bdd
Mon Jun 18, 2018 2:14 pm
 
Forum: Utilisation Panotour / Panotour Pro (FR)
Topic: Restaurer visite virtuelle
Replies: 3
Views: 947

Re: I am having issue with Webspots in panotour 2.5

Hello,

Are you using Chrome ?
If yes, it's a bug on Chrome side, that appeared with Chrome 67 a few days ago :
viewtopic.php?f=92&t=44808

If you are not using Chrome, do you have this issue whatever the browser used ?

Gérald
by bdd
Fri Jun 15, 2018 3:15 pm
 
Forum: Panotour - Bugs & discussion
Topic: I am having issue with Webspots in panotour 2.5
Replies: 1
Views: 382
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