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Re: pb utilisation autopanotour

Bonjour, Avez vous Panotour ou Panotour Pro ? Et êtes vous sur Windows ou sur MacOS ? Quand vous dites "il s'arrete de fonctionner", que se passe t'il exactement ? Panotour se ferme t'il tout seul ? Avez vous une fenêtre de rapport de crash qui s'ouvre ? Ou avez vous seulement un message d...
by bdd
Wed Jul 04, 2018 12:56 pm
 
Forum: Panotour - Bugs et discussions (FR)
Topic: pb utilisation autopanotour
Replies: 7
Views: 3230

Re: "Undefined" in Menu Titles [SOLVED]

Can you verify the content type of the different XML files of your project ?
https://docs.aws.amazon.com/AmazonS3/la ... adata.html

Gérald
by bdd
Wed Jul 04, 2018 8:06 am
 
Forum: Using Panotour / Panotour Pro
Topic: "Undefined" in Menu Titles
Replies: 10
Views: 1700

Re: Impossible to put a virtual tour on line [SOLVED]

Everything seems to work in this tour.
Did you clear your browser cache ?

Tout semble correct dans cette visite. Je n'ai pas de page blanche mais bien la visite des Suites Masséna.
Avez vous vidé le cache de votre navigateur ?

Gérald
by bdd
Mon Jul 02, 2018 2:05 pm
 
Forum: Using Panotour / Panotour Pro
Topic: Impossible to put a virtual tour on line
Replies: 3
Views: 848

Re: ground plan has no function in Google-Chrome

Hi, I checked your tour on Windows and on a smartphone, with latest version of Chrome on both devices, and I did not face any issue. A click on the spots on the floorplans does load a new scene. Are you working on a laptop with a touchable screen ? And are you trying to click with a mouse/a trackpad...
by bdd
Mon Jul 02, 2018 1:50 pm
 
Forum: Panotour - Bugs & discussion
Topic: ground plan has no function in Google-Chrome
Replies: 7
Views: 1495

Re: Panotour Maps not showing google maps

Did you enter an API key in the "Main map key" field in the plugin properties ?
http://www.kolor.com/wiki-en/action/vie ... OTOUR_MAPS

Gérald
by bdd
Mon Jul 02, 2018 10:59 am
 
Forum: Panotour Resources - Discussion & Bugs
Topic: Panotour Maps not showing google maps
Replies: 3
Views: 2207

Re: Performance Problem

By "picture view", are you talking about a "scene" or a picture displayed after a click on a spot ?

I checked your tour, and each scenes were displayed faster than 8 seconds .
And every gallery I checked was displayed quickly too.

Gérald
by bdd
Mon Jul 02, 2018 10:56 am
 
Forum: Panotour - Bugs & discussion
Topic: Performance Problem
Replies: 6
Views: 1349

Re: "Undefined" in Menu Titles [SOLVED]

The messages that should be displayed are in the file : https://s3.eu-west-2.amazonaws.com/barrettsteelmontrose/indexdata/index_messages_en.xml This file can't be displayed in the browser. The browser downloads it instead of displaying it. So I think that the issue comes from a bad setting on your A...
by bdd
Mon Jul 02, 2018 10:32 am
 
Forum: Using Panotour / Panotour Pro
Topic: "Undefined" in Menu Titles
Replies: 10
Views: 1700

Re: Background sound problems!

The background sound does not autoplay because last update of Chrome forbid sound autoplay . If you have a background sound or a video scene with a sound track, you have to force the user to click to let the sound start on Chrome. Either by using a splashscreen, or a "Start" button. For th...
by bdd
Mon Jul 02, 2018 10:10 am
 
Forum: Using Panotour / Panotour Pro
Topic: Background sound problems!
Replies: 1
Views: 702

Re: WebSiteBox slide effect

This feature is not yet implemented on Website Box plugin.

This plugin is not handled by krpano player. So knowing krpano syntax will not help.
It's a plugin written in JavaScript displayed over the player.

Gérald
by bdd
Mon Jul 02, 2018 10:02 am
 
Forum: Using Panotour / Panotour Pro
Topic: WebSiteBox slide effect
Replies: 3
Views: 2447

Re: Spining object in 360 image

You have to use a Website box plugin, in which you'll display the spinning object created with Object2VR. On the spot, just apply the action "Open the website box" . If your tour HTML file and your spiining HTML file are placed in the same directory, then the URL to use is "./myspinni...
by bdd
Mon Jul 02, 2018 9:37 am
 
Forum: Using Panotour / Panotour Pro
Topic: Spining object in 360 image
Replies: 3
Views: 1119

Re: Build Tab unresponsive

Some other questions just to understand correctly. 1/ Once you click on the Build tab, is it only the content of the Build tab that is unresponsive, or all the Panotour GUI ? Are you able to go back to other tab ? 2/ I understand too that you are not even able to enter a file name or to change the p...
by bdd
Fri Jun 29, 2018 9:53 am
 
Forum: Panotour - Bugs & discussion
Topic: Build Tab unresponsive
Replies: 5
Views: 1284

Re: Build Tab unresponsive

Is this happening whatever the opened project ?
If you open Panotour and go directly in the Build tab, without opening any project do you have this unresponsive effect too ?

If it happens only on a specific project, how big it is ?
Is the Summary displayed correctly ?

Gérald
by bdd
Thu Jun 28, 2018 3:36 pm
 
Forum: Panotour - Bugs & discussion
Topic: Build Tab unresponsive
Replies: 5
Views: 1284

Re: Replace Panorama File Missing from Contextual Menu

Hello, Where exactly do you right click ? The content of the contextual menu is of course contextual. So you have to right-click on a single scene in the main workspace to be able to have this entry in the menu. If the right click does not select the scene, select it before right-clicking. This feat...
by bdd
Thu Jun 28, 2018 3:25 pm
 
Forum: Panotour - Bugs & discussion
Topic: Replace Panorama File Missing from Contextual Menu
Replies: 2
Views: 770

Re: bug dans wordpress

Quelle est l'URL de la visite ?

Tous les fichiers ont ils été bien mis en ligne avec autorisation en lecture ?

Gérald
by bdd
Wed Jun 27, 2018 3:26 pm
 
Forum: Panotour - Bugs et discussions (FR)
Topic: bug dans wordpress
Replies: 2
Views: 2084

Re: PTP crash with Hebrew title

Its not an issue of slow typing beacaus its freezing also when I type only one letter Ho?! Interesting. It freezes when you enter only one character, but not when you paste a full text. Inside PTP, both are treated the same way and should behave identically. Another question, is Hebrew the default ...
by bdd
Wed Jun 27, 2018 1:51 pm
 
Forum: Panotour - Bugs & discussion
Topic: PTP crash with Hebrew title
Replies: 7
Views: 1138

Re: Using APG to stitch a linear pano - problems

Can someone advise me on the best way to update a master image in Panotour Pro. What I currently do is rename the image folder in 360Data so Panotour doesn't find it and overwrite the old master image with the new version before loading up Panotour and rebuilding the tour which forces the software ...
by bdd
Wed Jun 27, 2018 1:20 pm
 
Forum: Using Autopano Pro / Autopano Giga
Topic: Using APG to stitch a linear pano - problems
Replies: 11
Views: 1672

Re: PTP crash with Hebrew title

I finally succeeded to change my keyboard language. I did a test with hebrew characters as well as cyrillic and arabic ones. I did not face any freeze. As the only thing that PTP does when you type is to change the above displayed title, and as it does this when you end or pause the typing, may be t...
by bdd
Wed Jun 27, 2018 10:23 am
 
Forum: Panotour - Bugs & discussion
Topic: PTP crash with Hebrew title
Replies: 7
Views: 1138

Re: OpenStreetMaps map not displaying [SOLVED]

Are you behing a proxy ?
Do you have this error on an online tour or only locally using the internal webserver of Panotour ?

Can you share an URL of your tour, if it is online ?

I just checked tours with OpenStreetMaps and they work correctly.

Gérald
by bdd
Wed Jun 27, 2018 10:01 am
 
Forum: Panotour - Bugs & discussion
Topic: OpenStreetMaps map not displaying
Replies: 2
Views: 753

Re: Transition changed with new version Panotour

Sorry there is nothing to set to change this behaviour. It's a bug due to a change in latest version of iOS and of Safari. This issue occurs only with iOS 11 and on desktop with Safari . It works everywhere else! We are waiting for a fix from the KRpano developper for this issue. Once we got it we w...
by bdd
Wed Jun 27, 2018 9:44 am
 
Forum: Panotour - Bugs & discussion
Topic: Transition changed with new version Panotour
Replies: 2
Views: 777

Re: a loading transition bug after the latest update [SOLVED]

This issue occurs only with iOS 11 and on desktop with Safari .

It works everywhere else!

We are waiting for a fix from the KRpano developper for this issue. Once we got it we will be able to release a new PTP version.
by bdd
Wed Jun 27, 2018 9:42 am
 
Forum: Panotour - Bugs & discussion
Topic: a loading transition bug after the latest update
Replies: 4
Views: 1115

Re: Floorplan stuck on old image

Can you send us the kpt file of your project, in which the spots are placed, and the xxx_skin.xml file generated with this kpt file ?

Gérald
by bdd
Wed Jun 27, 2018 9:28 am
 
Forum: Panotour - Bugs & discussion
Topic: Floorplan stuck on old image
Replies: 11
Views: 1728

Re: PTP crash with Hebrew title

I am not able to "type" hebrew words as my keyboard is an ASCII one, but I succeeded to copy-paste hebrew words without freeze in Panotour (see picture below) To be able to fix this issue can you give us more detail about it ? 1/ On which platform are you running PTP ? MacOS, Windows or Li...
by bdd
Wed Jun 27, 2018 9:11 am
 
Forum: Panotour - Bugs & discussion
Topic: PTP crash with Hebrew title
Replies: 7
Views: 1138

Re: Panotour and APG project on Mac and Windows [SOLVED]

Are the sources files, and the built tour on a network disk ? On an external drive ? If the project file (kpt), the sources, and the tour are on the same drive, but not on the local platform, it should not be a problem to work on the project from a MacOS or from a Windows. But, all the plugins and t...
by bdd
Wed Jun 27, 2018 8:50 am
 
Forum: Using Panotour / Panotour Pro
Topic: Panotour and APG project on Mac and Windows
Replies: 2
Views: 806

Re: Floorplan hotspots clickable?

As I said, we are currently working to find a fix for this issue.
Meanwhile, the only way to use the floorplan is to touch the spots, not to click on them.

Gérald
PS: if you disable the touch screen, do you stil have the bug with the click ?
by bdd
Wed Jun 27, 2018 8:46 am
 
Forum: Using Panotour / Panotour Pro
Topic: Floorplan hotspots clickable?
Replies: 5
Views: 1117

Re: Issues with zoom

by bdd
Tue Jun 26, 2018 2:30 pm
 
Forum: Panotour - Bugs & discussion
Topic: Issues with zoom
Replies: 1
Views: 595
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