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Re: Panotour Crashes Chrome [SOLVED]

Hi I have rebuilt all tours and edited the code as per the posted solution. After subsequent testing I have not had the chrome crash repeat, so the solution appears to be a work around for functional tours on 2.5.x.

Thank you Kolor team and forum members for your input and assistance.
by kapture
Mon Jul 04, 2016 12:44 pm
 
Forum: Panotour - Bugs & discussion
Topic: Panotour Crashes Chrome
Replies: 63
Views: 9434

Re: Position of Hotspots changed

Hi

Did you manage to find a solution for this, as I am experiencing the same problem. Thanks.
by kapture
Sat Jul 02, 2016 2:37 pm
 
Forum: Panotour - Bugs & discussion
Topic: Position of Hotspots changed
Replies: 4
Views: 898

Re: Panotour Crashes Chrome [SOLVED]

Hi Benjamin

Unfortunately yes. I updated Chrome and tested and still observed crashes as per normal when using 2.5.3.
by kapture
Fri Jun 24, 2016 1:24 pm
 
Forum: Panotour - Bugs & discussion
Topic: Panotour Crashes Chrome
Replies: 63
Views: 9434

Re: Panotour Crashes Chrome [SOLVED]

Hi Gérald

I have built tours in all the 2.5 versions already and had the same result. Same tours subsequently built on 2.3.2 are stable and have no crash issues.

Thanks.
by kapture
Fri Jun 24, 2016 10:52 am
 
Forum: Panotour - Bugs & discussion
Topic: Panotour Crashes Chrome
Replies: 63
Views: 9434

Re: Geolocalisation Problem [SOLVED]

Hi Annis

Yes I noted the service seemed to back up and running as normal today. Thanks for your input. I will mark as solved.
by kapture
Fri Jun 24, 2016 9:10 am
 
Forum: Panotour - Bugs & discussion
Topic: Geolocalisation Problem
Replies: 2
Views: 402

Video & Image Tour Issue.

When trying to combine a video and an image panorama in a sequence, I am having an issue when moving between them via hotspot or next/previous toolbar buttons. I can select Next from the toolbar image and move to the video pano which plays great, from there if I hit Previous button I return to the i...
by kapture
Thu Jun 23, 2016 12:16 pm
 
Forum: Panotour - Bugs & discussion
Topic: Video & Image Tour Issue.
Replies: 3
Views: 452

Geolocalisation Problem [SOLVED]

Just recently I have picked up a problem when attempting to manually set geolocalisation data. The Geolocate popup box shows an error in the Google Javascript. (see attached image) Map plugin on the published tour is working ok if you have an API in place. Previously ( ie yesterday ) I did not have ...
by kapture
Thu Jun 23, 2016 12:06 pm
 
Forum: Panotour - Bugs & discussion
Topic: Geolocalisation Problem
Replies: 2
Views: 402

Re: Panotour Crashes Chrome [SOLVED]

Hi Gérald Thanks for this. I have implemented the code change. The tour works great after the initial clear cache/browsing data. However If I refresh/reload from this point the tour starts to crash in chrome. If I clear browsing data again and reload the tour works fine with no crash until I refresh...
by kapture
Wed Jun 22, 2016 2:22 pm
 
Forum: Panotour - Bugs & discussion
Topic: Panotour Crashes Chrome
Replies: 63
Views: 9434

Re: Panotour Crashes Chrome [SOLVED]

Yes my results are exactly the same as those of Peter987.
by kapture
Wed Jun 22, 2016 1:16 pm
 
Forum: Panotour - Bugs & discussion
Topic: Panotour Crashes Chrome
Replies: 63
Views: 9434

Re: Panotour Crashes Chrome [SOLVED]

Hi Gérald

Crashing on Chrome regardless of the number of tabs and also on a fresh chrome session.
by kapture
Wed Jun 22, 2016 12:48 am
 
Forum: Panotour - Bugs & discussion
Topic: Panotour Crashes Chrome
Replies: 63
Views: 9434

Re: Panotour Crashes Chrome [SOLVED]

No feedback from Kolor on this Chrome crashing problem which renders the whole software package and the process useless if my clients cannot view their tours without crashes. This badly affects our credibility as a company and is seriously detrimental to our business. Can anybody suggest a work arou...
by kapture
Sun Jun 19, 2016 12:10 pm
 
Forum: Panotour - Bugs & discussion
Topic: Panotour Crashes Chrome
Replies: 63
Views: 9434

Re: Panotour Crashes Chrome [SOLVED]

A variet of Mac OS - El Capitan, Yosemite, And a number of Windows 7, 8 All crashes intermittent. I can create a show that works perfectly, but the next one I make using the same elements crashes chrome. Some tours work fine on some machines but not on others all running same version (latest) of chr...
by kapture
Fri Jun 17, 2016 12:35 pm
 
Forum: Panotour - Bugs & discussion
Topic: Panotour Crashes Chrome
Replies: 63
Views: 9434

Re: Panotour Crashes Chrome [SOLVED]

Still trying to isolate this issue, have tried a number of fixes from within Panotour setting etc without any luck. I have replicated my tours using ver 2.3.2 without the errors, so I think it has something to do with the way Panotour renders the code which in certain instances chrome doest like. As...
by kapture
Fri Jun 17, 2016 10:54 am
 
Forum: Panotour - Bugs & discussion
Topic: Panotour Crashes Chrome
Replies: 63
Views: 9434

Panotour Crashes Chrome [SOLVED]

Does anybody have any experience with tour crashing Chrome when loading. This occurs with a simple one image tour across all OS platforms. Chrome crashes intermittently and at completely random time intervals. The tours perform perfectly on all other browsers. The tour contains basic control compone...
by kapture
Wed Jun 15, 2016 11:08 pm
 
Forum: Panotour - Bugs & discussion
Topic: Panotour Crashes Chrome
Replies: 63
Views: 9434

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