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Re: Low-level exeption

Hello,

Have you tried using the last version of the plugins available here: http://www.kolor.com/gopro-vr-plugins/ ?

An other problem can be a conflict between Mettle VR player and GoPro VR Plugins. Please try to deactivate the player.

Regards
by JeromeL
Mon Jan 08, 2018 10:10 am
 
Forum: GoPro VR Player - Using, Bugs & discussion
Topic: Low-level exeption
Replies: 1
Views: 558

Re: GoPro VR plugins not working on 8K footage

Hi,

Thank your for your post, there's indeed a bug with 8k footage. It seems that our effect plugin doesn't work on the GPU, which explains the particularly slow behavior.

We are trying to fix the problem

Regards
by JeromeL
Tue Apr 25, 2017 2:52 pm
 
Forum: GoPro VR NLE Plugins
Topic: GoPro VR plugins not working on 8K footage
Replies: 1
Views: 998

Re: Can't find the GoPro VR plugins for Adobe

Hi,

You can now download the fix version of AVP: http://www.kolor.com/autopano-video/download/

Regards
by JeromeL
Wed Mar 29, 2017 3:09 pm
 
Forum: GoPro VR NLE Plugins
Topic: Can't find the GoPro VR plugins for Adobe
Replies: 3
Views: 1314

Re: GoPro Plugins not loading in Premiere

Hi,

You can now download the fix version of AVP: http://www.kolor.com/autopano-video/download

Regards
by JeromeL
Wed Mar 29, 2017 3:08 pm
 
Forum: GoPro VR NLE Plugins
Topic: GoPro Plugins not loading in Premiere
Replies: 14
Views: 2892

Re: VR Reframe plugin | Yaw, Pitch & Roll don't work

Hi,

May be as temporary solution, have you tried using nested sequences to isolate each of clips for which you applied plugins?
by JeromeL
Tue Mar 28, 2017 12:21 pm
 
Forum: GoPro VR NLE Plugins
Topic: VR Reframe plugin | Yaw, Pitch & Roll don't work
Replies: 7
Views: 1618

Re: VR Reframe plugin | Yaw, Pitch & Roll don't work

Hi,

Have you tried using GoPro VR Horizon to see if using yaw, pitch and roll sliders don't work neither?
by JeromeL
Mon Mar 27, 2017 12:21 pm
 
Forum: GoPro VR NLE Plugins
Topic: VR Reframe plugin | Yaw, Pitch & Roll don't work
Replies: 7
Views: 1618

Re: Can't find the GoPro VR plugins for Adobe

Hello,

We identified the problem and are fixing it. We will let you know when the fix version will be available with AVP.

Regards
by JeromeL
Wed Mar 22, 2017 3:45 pm
 
Forum: GoPro VR NLE Plugins
Topic: Can't find the GoPro VR plugins for Adobe
Replies: 3
Views: 1314

Re: GoPro Plugins not loading in Premiere

Hello,

We identified the problem and are fixing it. We will let you know when the fix version will be available with AVP.

Regards
by JeromeL
Wed Mar 22, 2017 3:44 pm
 
Forum: GoPro VR NLE Plugins
Topic: GoPro Plugins not loading in Premiere
Replies: 14
Views: 2892

Re: GoPro Plugins not loading in Premiere

Hi, In your initial post you said you you ensured that plugins are both in "C:\Program Files\Adobe\Adobe Premiere Pro CC 2015.3\Plug-ins\Common\GoPro & C:\Program Files\Adobe\Common\Plug-ins\7.0\MediaCore\GoPro" However you are running Adobe Premiere Pro 2017. The two plugins GoProVRHo...
by JeromeL
Tue Mar 07, 2017 9:46 am
 
Forum: GoPro VR NLE Plugins
Topic: GoPro Plugins not loading in Premiere
Replies: 14
Views: 2892

Re: GoPro Plugins not loading in Premiere

Hi,

Which version of AVP 2.6 are you using, is it the latest 2.6 stable version? If that's the case, what is the latest version on which plugins were showing up on Premiere for you?

Regards
by JeromeL
Mon Mar 06, 2017 2:06 pm
 
Forum: GoPro VR NLE Plugins
Topic: GoPro Plugins not loading in Premiere
Replies: 14
Views: 2892

Re: Problem with NLE plugin

Hi, Do you mean "changing the parameters in premiere does cause NO change in the clip they were applied to" ? Are you using multiple plugins for editing your clip ? Sometimes using multiple effects that interact each other causes one of the effect to be disabled. As you said, in that case,...
by JeromeL
Thu Feb 23, 2017 4:24 pm
 
Forum: GoPro VR NLE Plugins
Topic: Problem with NLE plugin
Replies: 2
Views: 1068

Re: VR Reframe Issue [SOLVED]

Hi, I think the problem is twofold: - Regarding the abrupt line in the video at preview time in premiere, this is normal. In fact GoPro VR Reframe allows you to reframe a 360 video into a classical 2D video. If you apply the VR display, it makes no sense because the player is waiting for a 360 video...
by JeromeL
Thu Feb 16, 2017 10:53 am
 
Forum: GoPro VR NLE Plugins
Topic: VR Reframe Issue
Replies: 5
Views: 1448

Re: VR Reframe Issue [SOLVED]

Hi, I'm not sure to understand the whole problem: you first applied GoPro VR Reframe plugin to your 360 footage and then use "Toggle VR video display" button (native Premiere pro VR player). The problem then appears both during preview and export time, and disapear when you unselect the VR...
by JeromeL
Wed Feb 15, 2017 2:42 pm
 
Forum: GoPro VR NLE Plugins
Topic: VR Reframe Issue
Replies: 5
Views: 1448

Re: GoPro VR Reframe Plugin gives uggly Black Bars

Hi, Have you tried using nested sequences when effects seems incompatible ? Regarding your first post, nesting your sequence with GoPro VR Reframe applied on it and then apply masks (or vice-versa) seems to work fine. You may use that same trick with the mosaic effect. Let me know if it works for yo...
by JeromeL
Mon Feb 06, 2017 10:59 am
 
Forum: 2.6 beta archives
Topic: GoPro VR Reframe Plugin gives uggly Black Bars
Replies: 2
Views: 1157

Re: Watermarks in Premiere Pro plugins after stable v2.5

Ok thanks,

AutopanoVideoPro 2.5 doesn't appear in the list of installed versions. Can you please try to reinstall this version? And then make sure to open it, register the product and then close it before using Premiere.
by JeromeL
Thu Oct 13, 2016 1:42 pm
 
Forum: GoPro VR NLE Plugins
Topic: Watermarks in Premiere Pro plugins after stable v2.5
Replies: 3
Views: 1079

Re: Watermarks in Premiere Pro plugins after stable v2.5

Hello,

Can you please display the result of this command line :

Code: Select all
ls -la ~/Library/Application\ Support/Kolor/


(To do that you have to open the "Terminal" application in Applications->Utilities and simply copy/paste the above command line)
by JeromeL
Thu Oct 13, 2016 9:48 am
 
Forum: GoPro VR NLE Plugins
Topic: Watermarks in Premiere Pro plugins after stable v2.5
Replies: 3
Views: 1079

Re: GoproVR premiere plugin & time remapping problem

Hi,

We actually noticed that problem. However, a temporary solution (which is often useful) is to nest the video on which you applied time remapping and then apply GoPro VR reframe (or Horizon) on the nested sequence (Nested sequence and original sequence must be the same size)

regards
by JeromeL
Wed Aug 24, 2016 10:36 am
 
Forum: 2.5 beta archives
Topic: GoproVR premiere plugin & time remapping problem
Replies: 1
Views: 487

Re: GoPro VR Reframe plugin Crashes Premiere

Hi,

For this problem it seems that there's a conflict between mettle VR player plugin and GoPro VR player. A temporary solution is to delete/uninstall Mettle VR player

Regards
by JeromeL
Wed Aug 24, 2016 10:03 am
 
Forum: 2.5 beta archives
Topic: GoPro VR Reframe plugin Crashes Premiere
Replies: 1
Views: 476

Re: NLE plugins not working with CUDA on Premiere [SOLVED]

Hi,

A fix for this problem with Gtx 1080 will be available with the RC2 AVP version.

Regards
by JeromeL
Wed Aug 24, 2016 9:21 am
 
Forum: 2.5 beta archives
Topic: NLE plugins not working with CUDA on Premiere
Replies: 4
Views: 712

Re: GoPro VR Plug-ins / Watermarks in Premiere Pro / OSX [SOLVED]

Hi,

The AVP RC1 verion with a fix for watermarks is released. Let us know if any problems

Regards
by JeromeL
Wed Aug 24, 2016 9:19 am
 
Forum: 2.5 beta archives
Topic: GoPro VR Plug-ins / Watermarks in Premiere Pro / OSX MAC
Replies: 4
Views: 839

Re: Watermarks in Premiere Pro [SOLVED]

Hi,

The AVP RC1 verion with a fix for watermarks is released. Let us know if any problems

Regards
by JeromeL
Wed Aug 24, 2016 9:18 am
 
Forum: 2.5 beta archives
Topic: Watermarks in Premiere Pro
Replies: 11
Views: 1290

Re: Watermarks in Premiere Pro [SOLVED]

The bug should be fixed in the next AVP version (2.5 RC1), coming soon.

(We will reply to this topic when the release is available)

Regards
by JeromeL
Wed Aug 17, 2016 8:04 am
 
Forum: 2.5 beta archives
Topic: Watermarks in Premiere Pro
Replies: 11
Views: 1290

Re: GoPro VR Plug-ins / Watermarks in Premiere Pro / OSX [SOLVED]

Hello, The problem should be in a wrong username/license key in one of your AVP versions. For each of your AVP version (2.2, 2.3 and 2.5) can you please send us (in separate file) by private message the result of these command lines: defaults read "com.kolor.AutopanoVideoPro22" defaults re...
by JeromeL
Wed Aug 10, 2016 8:16 am
 
Forum: 2.5 beta archives
Topic: GoPro VR Plug-ins / Watermarks in Premiere Pro / OSX MAC
Replies: 4
Views: 839

Re: GoPro VR Plug-ins / Watermarks in Premiere Pro / OSX [SOLVED]

Hello,

Can you please open a terminal (Applications->Utilities->Terminal), type this command line:

Code: Select all
ls -la ~/Library/Application\ Support/Kolor/


and post the result of the command?
by JeromeL
Tue Aug 09, 2016 3:37 pm
 
Forum: 2.5 beta archives
Topic: GoPro VR Plug-ins / Watermarks in Premiere Pro / OSX MAC
Replies: 4
Views: 839

Re: VR Reframe plugin crashing premierecc2015 [SOLVED]

Your welcome Phil and thx for your feedback, It may help other users for that tricky case!
by JeromeL
Wed Aug 03, 2016 2:03 pm
 
Forum: 2.5 beta archives
Topic: VR Reframe plugin crashing premierecc2015
Replies: 13
Views: 1220
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