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Re: Audio codec 'lpcm' is not supported for track #

Hi, Same thing, can you provide us with a very short clip with lpcm sound track (and with sound during the clip ^^) so I can hook that up in AVP? I don't known what lcpm means, or kind of pcm variant it means. I never got a similar file and it's not documented on the internet. Without a short sample...
by Emeric
Thu Jun 01, 2017 2:48 pm
 
Forum: Autopano Video - Bug & Discussion
Topic: Audio codec 'lpcm' is not supported for track #
Replies: 4
Views: 2847

Re: Small bug - Merge tool reports wrong progress percentage [SOLVED]

Hi, this should be fixed in 2.6.2 and 3.0 alpha 2.
by Emeric
Mon May 22, 2017 2:31 pm
 
Forum: Autopano Video - Bug & Discussion
Topic: Small bug - Merge tool reports wrong progress percentage
Replies: 4
Views: 2480

Re: AVP 2.6 Sound FAULTY (sound plays too fast)

This will be fixed in 2.6.2 and 3.0 alpha 2 by the way.
by Emeric
Mon May 22, 2017 2:09 pm
 
Forum: Autopano Video - Bug & Discussion
Topic: AVP 2.6 Sound FAULTY (sound plays too fast)
Replies: 5
Views: 2555

Re: Autopano Video Pro File Merger Problem [SOLVED]

Allright it should be fixed on 2.6.2 and 3.0 alpha 2!
by Emeric
Mon May 22, 2017 1:45 pm
 
Forum: Autopano Video - Bug & Discussion
Topic: Autopano Video Pro File Merger Problem
Replies: 5
Views: 2648

Re: Autopano Video Pro File Merger Problem [SOLVED]

Hi,
Looks like you are right, I'll look into this right now. Thanks for the report!
by Emeric
Fri May 19, 2017 4:03 pm
 
Forum: Autopano Video - Bug & Discussion
Topic: Autopano Video Pro File Merger Problem
Replies: 5
Views: 2648

Re: Crash when using 6K HEVC MP4 files as input

Hi,
I know HEVC usually works with AVP, but maybe not 6K or maybe not 10 bits videos like yours.
by Emeric
Fri May 19, 2017 3:42 pm
 
Forum: Autopano Video - Bug & Discussion
Topic: Crash when using 6K HEVC MP4 files as input
Replies: 2
Views: 1806

Re: Posting 8k to youtube

Hi,
I just don't see CineForm on the FCPX support page, so there is your answer. ProRes however is supported.
by Emeric
Wed May 17, 2017 9:18 am
 
Forum: Using Autopano Video
Topic: Posting 8k to youtube
Replies: 12
Views: 4675

Re: .fast files

Hi Eric,
The .fast (and .tagged with AVP 2.5) are temporary files. They are usually created after the render and ultimatly replace the .mp4. If you still have these files after the render, that can be a sign of permissions problem on your thunderbold external drive.
by Emeric
Mon Apr 24, 2017 9:27 am
 
Forum: Autopano Video - Bug & Discussion
Topic: .fast files
Replies: 2
Views: 1868

Re: Exporting to maximum output on AVP

When you click "render" for the first time on a project, there is a definition already set. It's the number of pixels your project can render without upscaling the scene.
Sure you can go up to 16k, but yes you'll have insane file size without any quality gain.
by Emeric
Mon Apr 24, 2017 9:14 am
 
Forum: Using Autopano Video
Topic: Exporting to maximum output on AVP
Replies: 2
Views: 1806

Re: MP4 h.264 header/wrapper problem with Vegas Pro

Hi,
Is is only the H.264 / MP4 files or this also happen with the CineForm / MOV ?
by Emeric
Wed Apr 19, 2017 9:02 am
 
Forum: Autopano Video - Bug & Discussion
Topic: MP4 h.264 header/wrapper problem with Vegas Pro
Replies: 2
Views: 1979

Re: Stitching ProRes 4444 "Cant' create decoding pipe for fi

Hi,
do you think you can provide a short clip of the file that won't load so we can have a look?

thanks
by Emeric
Wed Apr 19, 2017 8:59 am
 
Forum: Autopano Video - Bug & Discussion
Topic: Stitching ProRes 4444 "Cant' create decoding pipe for file"
Replies: 1
Views: 1526

Re: Audio codec 'lpcm' is not supported for track #

Hi,
Can you provide us with a very short clip with lpcm sound track so I can hook that up in AVP?

thanks
by Emeric
Wed Apr 19, 2017 8:56 am
 
Forum: Autopano Video - Bug & Discussion
Topic: Audio codec 'lpcm' is not supported for track #
Replies: 4
Views: 2847

Re: Hissing and non-working audio

Hi, you can use wetransfer.com and send me the link in private. Thanks!
by Emeric
Fri Apr 14, 2017 4:02 pm
 
Forum: Autopano Video - Bug & Discussion
Topic: Hissing and non-working audio
Replies: 10
Views: 4209

Re: Small bug - Merge tool reports wrong progress percentage [SOLVED]

Thanks for reporting it, I'll take a look at this today!
by Emeric
Wed Apr 12, 2017 9:02 am
 
Forum: Autopano Video - Bug & Discussion
Topic: Small bug - Merge tool reports wrong progress percentage
Replies: 4
Views: 2480

Re: Timecode [SOLVED]

Hi jack0rlando,
Can you confirm if this bug is fixed or still present on the 2.6.1 release please?
by Emeric
Wed Apr 05, 2017 1:41 pm
 
Forum: Autopano Video - Bug & Discussion
Topic: Timecode
Replies: 6
Views: 2424

Re: Merging Files Tool Not Working

I have no idea when the next release is due. In the meantime I'll see if I can send you a fixed version.
by Emeric
Tue Apr 04, 2017 4:56 pm
 
Forum: Autopano Video - Bug & Discussion
Topic: Merging Files Tool Not Working
Replies: 13
Views: 4452

Re: Input format error

Hi Michael. Do you still have the framerate error message with version 2.6.1? Regarding your problem, if a CineForm input crashes, you should simply try another format if possible. Your software should be able to generate similar ProRes files right? Other than that, if you work on a file to repair i...
by Emeric
Tue Apr 04, 2017 12:50 pm
 
Forum: Autopano Video - Bug & Discussion
Topic: Input format error
Replies: 7
Views: 3144

Re: AVP renders wrong length

Hi, let's try to get more infos about that problem. First, when you say that your videos are shorter, what exactly mean shorter? Let's say the video produced is half the duration you wanted it to be. Does the video stoped rendering at 50% or does it rendered entirely? Is it the media time the right ...
by Emeric
Tue Apr 04, 2017 12:36 pm
 
Forum: Autopano Video - Bug & Discussion
Topic: AVP renders wrong length
Replies: 20
Views: 7751

Re: Merging Files Tool Not Working

Hi,
This bug will be fixed in the next release. Thank's for reporting it!
by Emeric
Tue Apr 04, 2017 9:42 am
 
Forum: Autopano Video - Bug & Discussion
Topic: Merging Files Tool Not Working
Replies: 13
Views: 4452

Re: Can you make a Linux: Red Hat download?

Hi, The latest version of RHEL 6 may be from 2016, but many of it's packages are still much older. Your problem is indeed because of the glibc (2.14 is from 2011) and libstdc++ (3.4.15 seems to be from GCC 4.6, which is also from 2011) versions, the only two libraries that we can't provide directly ...
by Emeric
Tue Apr 04, 2017 9:08 am
 
Forum: GoPro VR Player - Using, Bugs & discussion
Topic: Can you make a Linux: Red Hat download?
Replies: 3
Views: 2178

Re: Can you make a Linux: Red Hat download?

Hi,
Can you tell me more about your problem?
We are using the tar.xz static build on many platforms beyond ubuntu without problems. I'm thinking that your linux is just waaaay to old for us to support.

Emeric
by Emeric
Mon Apr 03, 2017 10:05 am
 
Forum: GoPro VR Player - Using, Bugs & discussion
Topic: Can you make a Linux: Red Hat download?
Replies: 3
Views: 2178

Re: error

Hi,
can you try removing the russian characters from your output path and get back to me?

Thanks
by Emeric
Tue Mar 21, 2017 10:46 am
 
Forum: Autopano Video - Bug & Discussion
Topic: error
Replies: 1
Views: 1560

Re: AVP hangs while rendering preview (OSX and Win10) [SOLVED]

Allright thanks for reporting this, it will be fixed in the next release !
by Emeric
Thu Mar 16, 2017 10:11 am
 
Forum: Autopano Video - Bug & Discussion
Topic: AVP hangs while rendering preview (OSX and Win10)
Replies: 5
Views: 2647

Re: AVP hangs while rendering preview (OSX and Win10) [SOLVED]

Hi andrewcochrane,
Can you try disabling the cache preview (settings > edition > preview cache) and tell me if it fixes your issue?

Thanks
by Emeric
Tue Mar 14, 2017 1:40 pm
 
Forum: Autopano Video - Bug & Discussion
Topic: AVP hangs while rendering preview (OSX and Win10)
Replies: 5
Views: 2647

Re: Please help [SOLVED]

No problem
by Emeric
Thu Mar 09, 2017 5:51 pm
 
Forum: Using Autopano Video
Topic: Please help
Replies: 7
Views: 1749
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