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Re: a loading transition bug on smartphones

Thanks. I will install a new Panotour soon and test it.
by ichikawa-hiroshi
Tue Jul 31, 2018 9:37 am
 
Forum: Panotour - Bugs & discussion
Topic: a loading transition bug on smartphones
Replies: 4
Views: 1531

Re: video player icon appears in the center

oh, I see. however, I have another tour in which I set " autoplay" as a background sound.

despite that, I have never seen such a icon on mac/chrome.

then, whats the problem here?
by ichikawa-hiroshi
Mon Jul 16, 2018 4:14 pm
 
Forum: Panotour - Bugs & discussion
Topic: video player icon appears in the center
Replies: 4
Views: 1544

video player icon appears in the center

whats really strange is that a video player icon I never put in the pano tour started appearing, fixed in the center of each panorama. I tested a virtual tour on Mac OS Sierra version 10.12.6 and chrome: http://cogration.heteml.jp/index-dg-mobile08.html whys that? any feedback is appreciated. thanks
by ichikawa-hiroshi
Sun Jul 15, 2018 4:39 pm
 
Forum: Panotour - Bugs & discussion
Topic: video player icon appears in the center
Replies: 4
Views: 1544

choose which floors to move

Hi, Ive been wondering if it is possible to select each floorplan like this one:https://tourmake.it/marines its not just zoombale but able to select each floor easily: スクリーンショット 2018-06-28 13.13.41.png is it possible to develop a plugin like this at all? if possible, about when will it be released? ...
by ichikawa-hiroshi
Thu Jun 28, 2018 5:18 am
 
Forum: Panotour Future
Topic: choose which floors to move
Replies: 0
Views: 3420

Re: a loading transition bug after the latest update [SOLVED]

thanks for the reply.

oh, that explains it.

only Krpano developer will know a specific date of when it is fixed. till then, all I can do is just wait .
by ichikawa-hiroshi
Thu Jun 28, 2018 4:27 am
 
Forum: Panotour - Bugs & discussion
Topic: a loading transition bug after the latest update
Replies: 4
Views: 1698

Re: a loading transition bug after the latest update [SOLVED]

what should I do to fix this bug? would you mind if you reply to me by the end of this weekdays so that I can deal with my client? if it takes some time, please let me know. thanks.
by ichikawa-hiroshi
Tue Jun 26, 2018 5:38 pm
 
Forum: Panotour - Bugs & discussion
Topic: a loading transition bug after the latest update
Replies: 4
Views: 1698

a loading transition bug after the latest update [SOLVED]

hi, just today I updated panotour pro to the latest one and found out that the bug I pointed out in the previous post ( a loading transition bug on smartphones) is only partially solved: another bug with the loading transition plugin is born. in short, the loading transition plugin in which I set op...
by ichikawa-hiroshi
Sat Jun 23, 2018 12:24 pm
 
Forum: Panotour - Bugs & discussion
Topic: a loading transition bug after the latest update
Replies: 4
Views: 1698

gopro VR player has trouble playing a 360 video on oculus

Hi, I now have trouble playing a 360 video on oculus, using the latest version of gopro VR player. the strange thing is that I can play other 360 videos without any problems, but only one file is not playable. it seems that the only way to work it out is send this file to a member of kolor and check...
by ichikawa-hiroshi
Fri Jun 22, 2018 12:28 pm
 
Forum: GoPro VR Player - Using, Bugs & discussion
Topic: gopro VR player has trouble playing a 360 video on oculus
Replies: 3
Views: 3906

convert a CAD file( XVL) to the one for panotour

hello, now, Ive got two questions asked by my client: 1 is it possible to convert a CAD file ( XVL) to the one for panotour? my client has a CAD file ( XVL file) that acts like an object VR ( one can rotate a 3D object )and asked me if I can use it on panotour or not. it seems that to do that, one s...
by ichikawa-hiroshi
Thu Jun 14, 2018 3:33 pm
 
Forum: Using Panotour / Panotour Pro
Topic: convert a CAD file( XVL) to the one for panotour
Replies: 1
Views: 1100

Re: a loading transition bug on smartphones

Hi, sorry for a tardy reply. I tried once again what caused the issue and noticed a pattern that causes a bug of loading transition plugin: Id like you to repeat the above-mentioned action twice: start with any panoramic image→ "工場外”→"360小割生簀映像( panoramic video)"→other panoramic image...
by ichikawa-hiroshi
Sun Jun 10, 2018 6:15 am
 
Forum: Panotour - Bugs & discussion
Topic: a loading transition bug on smartphones
Replies: 4
Views: 1531

a loading transition bug on smartphones

when I tested a virtual tour that consists of some 360 photos and a 360 video, I noticed something wrong with the loading transition plugin. for example, first I view 360 photos in the tour and then 360 video. but, when one moves on to another 360 photo after 360 video, this is where a strange blur ...
by ichikawa-hiroshi
Sat Jun 02, 2018 5:52 pm
 
Forum: Panotour - Bugs & discussion
Topic: a loading transition bug on smartphones
Replies: 4
Views: 1531

Re: issue with floorplan on smartphones

Thank you for the link.

looks like this is a frequently asked question. but, I just wondered why things have not been solved yet.
by ichikawa-hiroshi
Mon May 07, 2018 4:26 am
 
Forum: Panotour - Bugs & discussion
Topic: issue with floorplan on smartphones
Replies: 3
Views: 2061

issue with floorplan on smartphones

I have an issue with floorplan on smartphones. that is, after the floorplan gets displayed on iPhone, pinching out( trying to make the floorplan zoom in), a pano gets out of shape and,,, to see my point, please refer to this tour on your smartphones( after the tour starts, click on a character that ...
by ichikawa-hiroshi
Fri May 04, 2018 8:15 am
 
Forum: Panotour - Bugs & discussion
Topic: issue with floorplan on smartphones
Replies: 3
Views: 2061

Re: 360 videos do not play on the latest version of IE/PC

I tried to replace a video file with a copy of the originals, but,,,, nothing has changed,,,.

the issues I mentioned before have not been fixed, even though I just did like you told me to do.

what else should I do to fix this?

PS: I will pm you a link to the tour, if necessary.
by ichikawa-hiroshi
Sun Dec 10, 2017 9:33 am
 
Forum: Panotour - Bugs & discussion
Topic: 360 videos do not play on the latest version of IE/PC
Replies: 6
Views: 855

Re: 360 videos do not play on the latest version of IE/PC

>Try replacing the videos in the build tour with a copy of the originals (make sure the names stay the same), there's an open bug about the video files ending up corrupted. Could be the cause of the issue here OK, I will give it a try. if video files ended up corrupted in the process of rendering, w...
by ichikawa-hiroshi
Tue Dec 05, 2017 7:31 pm
 
Forum: Panotour - Bugs & discussion
Topic: 360 videos do not play on the latest version of IE/PC
Replies: 6
Views: 855

Re: 360 videos do not play on the latest version of IE/PC

>Did you provide alternative files to your video scenes? In high and low resolution versions in different formats. Yes, I certainly did, just like this: スクリーンショット 2017-12-05 23.41.49.png >Did you replace video files in the built tour with the originals? what does it exactly mean? why do I need to re...
by ichikawa-hiroshi
Tue Dec 05, 2017 4:20 pm
 
Forum: Panotour - Bugs & discussion
Topic: 360 videos do not play on the latest version of IE/PC
Replies: 6
Views: 855

360 videos do not play on the latest version of IE/PC

Ive been testing a virtual tour created by panotour pro ( the latest version) and come across some issues. the following are the tests I have done ( in this case, every browser is updated to the latest one): iOS: iPhone ( both iPhone6 and 10) on safari, chrome, firefox: no bugs iPad air on safari, c...
by ichikawa-hiroshi
Sat Dec 02, 2017 4:35 pm
 
Forum: Panotour - Bugs & discussion
Topic: 360 videos do not play on the latest version of IE/PC
Replies: 6
Views: 855

Re: some nadir patches do not appear [SOLVED]

oh I finally got it.

that explains it!

anyway, I will give it a try and see if I can set the patch or not. thank you very much for your help^^
by ichikawa-hiroshi
Tue Nov 28, 2017 4:40 pm
 
Forum: Panotour - Bugs & discussion
Topic: some nadir patches do not appear
Replies: 7
Views: 835

Re: some nadir patches do not appear [SOLVED]

sorry, Ive tried logo plugin before, but I find it very time-consuming to set the patch on every pano,,,,.

what bothers me is why some nadir patches do not appear,,,,.
by ichikawa-hiroshi
Tue Nov 28, 2017 4:22 pm
 
Forum: Panotour - Bugs & discussion
Topic: some nadir patches do not appear
Replies: 7
Views: 835

Re: some nadir patches do not appear [SOLVED]

for instance, the patch is missing on pano ID: pano5449.

yes, these scences were recreated from 6 seperate cubefaces.

no, Ive never tried logo plugin. where can I access it?
by ichikawa-hiroshi
Tue Nov 28, 2017 3:50 pm
 
Forum: Panotour - Bugs & discussion
Topic: some nadir patches do not appear
Replies: 7
Views: 835

Re: some nadir patches do not appear [SOLVED]

Yes, my tour is online. I will pm you later on.

the patch file is png.

yes, except one image, tours consist of full equirectangulars.
by ichikawa-hiroshi
Tue Nov 28, 2017 2:48 pm
 
Forum: Panotour - Bugs & discussion
Topic: some nadir patches do not appear
Replies: 7
Views: 835

some nadir patches do not appear [SOLVED]

now, I have trouble having some nadir patches appear. that is, some patches are properly attached, while some are not. for example, I can clearly see a nadir patch on the preview screen, but once I push a build button and make sure it is shown on a browser, it somehow disappears. the preview: スクリーンシ...
by ichikawa-hiroshi
Tue Nov 28, 2017 5:35 am
 
Forum: Panotour - Bugs & discussion
Topic: some nadir patches do not appear
Replies: 7
Views: 835

an image file on a description plugin [SOLVED]

Is it possible to add image files on a description plugin?

thank you in advance.
by ichikawa-hiroshi
Wed Feb 01, 2017 1:53 pm
 
Forum: Panotour - Bugs & discussion
Topic: an image file on a description plugin
Replies: 1
Views: 473

issues of 360 video on iphone 6s and 7 ( safari) [SOLVED]

today when a friend of mine tried to open up a 360 video on his iphone 6s ( version10.2), safari browser I uploaded, using panotour pro, it kept crashing, no matter how many times he tried. the screen of iphone continued to blink. then, he kindly borrowed iphone 7 from his friend and tested the same...
by ichikawa-hiroshi
Wed Jan 25, 2017 3:29 pm
 
Forum: Panotour - Bugs & discussion
Topic: issues of 360 video on iphone 6s and 7 ( safari)
Replies: 1
Views: 417
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