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Re: Thumbnails disappeared after replacing file

very strange

here is what i always did in the past. Render the final as *.exr , do post processing in photoshop - merge all layers and set it to 8bit
It always worked in the past, this is the first time that i have this issue.
by 3DCR
Fri Feb 19, 2016 5:23 pm
 
Forum: Panotour - Bugs & discussion
Topic: Thumbnails disappeared after replacing file
Replies: 9
Views: 1005

Re: issue with panotour on chrome

i use encrypted xml, how would i add the security tag?
by 3DCR
Fri Feb 19, 2016 5:20 pm
 
Forum: Panotour - Bugs & discussion
Topic: issue with panotour on chrome
Replies: 9
Views: 862

Re: Thumbnails disappeared after replacing file

do you have any update?
This is now almost a week that i can't use the software

As said before i can't set the hotspots to the correct places and would really appreciate if i can get a solution asap

Thanks
by 3DCR
Fri Feb 19, 2016 5:06 pm
 
Forum: Panotour - Bugs & discussion
Topic: Thumbnails disappeared after replacing file
Replies: 9
Views: 1005

Re: issue with panotour on chrome

its working now on my end, weird that htaccess would cause such trouble as it is just set to the main folder
by 3DCR
Fri Feb 19, 2016 5:03 pm
 
Forum: Panotour - Bugs & discussion
Topic: issue with panotour on chrome
Replies: 9
Views: 862

Re: issue with panotour on chrome

all files have 644 and folders have 755

I just disabled htaccess

can you try again?
by 3DCR
Fri Feb 19, 2016 5:02 pm
 
Forum: Panotour - Bugs & discussion
Topic: issue with panotour on chrome
Replies: 9
Views: 862

Re: issue with panotour on chrome

here the link to the tour

http://3d.cr/clients/ununciatura/Ununci ... art-B.html

user: kolor
pass: kolor2015

as you can see it works on every browser, except on chrome
by 3DCR
Fri Feb 19, 2016 4:40 pm
 
Forum: Panotour - Bugs & discussion
Topic: issue with panotour on chrome
Replies: 9
Views: 862

issue with panotour on chrome

Hello I just realised that my tour works well on FF, Safari and even IE, but on Chrome i get a black screen with a bunch of errors below see screenshot below Screen Shot 2016-02-18 at 20.27.21.jpg Any idea how to get this fixed? As a sidenote, everything was working very well until i updated to 2.5 ...
by 3DCR
Fri Feb 19, 2016 3:30 am
 
Forum: Panotour - Bugs & discussion
Topic: issue with panotour on chrome
Replies: 9
Views: 862

Re: Thumbnails disappeared after replacing file

as it is a psd file i have created it with photoshop cc2015 (latest version)
i got the same problem when i saved it as tiff or tga
by 3DCR
Thu Feb 18, 2016 5:53 pm
 
Forum: Panotour - Bugs & discussion
Topic: Thumbnails disappeared after replacing file
Replies: 9
Views: 1005

Re: Thumbnails disappeared after replacing file

Hi Gérald

i just sent the file, using my wetransfer account, it's too big for email

And to answer your question, yes i did close PTP before deleting the cache file

Uwe
by 3DCR
Wed Feb 17, 2016 3:56 pm
 
Forum: Panotour - Bugs & discussion
Topic: Thumbnails disappeared after replacing file
Replies: 9
Views: 1005

Re: Thumbnails disappeared after replacing file

I did delete the .cache file and after opening i saw the sun wheels, but no thumbnails
see screenshot below:

Screen Shot 2016-02-16 at 10.44.09.jpg


Before i updated to 2.5 everything was fine.

I really need to get this fixed as i can't set my hotspots correctly.

Any other ideas?
by 3DCR
Tue Feb 16, 2016 5:47 pm
 
Forum: Panotour - Bugs & discussion
Topic: Thumbnails disappeared after replacing file
Replies: 9
Views: 1005

Thumbnails disappeared after replacing file

Hello I have a weird issue here, after replacing the files all thumbnails disappeared See the screenshot Screen Shot 2016-02-15 at 14.21.57.jpg Now it is impossible for the to adjust the hotspots The crazy part is, that the image appears on the right site and the tour works fine too I did try replac...
by 3DCR
Mon Feb 15, 2016 9:26 pm
 
Forum: Panotour - Bugs & discussion
Topic: Thumbnails disappeared after replacing file
Replies: 9
Views: 1005

How do i use 2 different floorpans inside a single group

Hello I have finished the 3d design for a new project and face a little problem There will be 3 color variations for each apartment available, so i placed them in 3 different groups and added the first floorpan to each group Now i need to add a second florplan to the tour, there is a alternative opt...
by 3DCR
Thu Dec 03, 2015 3:39 am
 
Forum: Using Panotour / Panotour Pro
Topic: How do i use 2 different floorpans inside a single group
Replies: 0
Views: 170

Re: Perfect image size to be used inside panotour pro?

Perfect, so i will use tif as import format.
I don't optimise the images, only need to do post production, meaning color corrections etc.

Thanks again for your advise, it definitely helped me a lot :)
by 3DCR
Mon Nov 23, 2015 8:52 pm
 
Forum: Using Panotour / Panotour Pro
Topic: Perfect image size to be used inside panotour pro?
Replies: 4
Views: 489

Re: Perfect image size to be used inside panotour pro?

Hi Cliquetsy thanks for your answer. This explains the pixelation. Normally we create interactive presentations using Klynt, and as those are video files i'm used to 1080p sizes. So rendering a 4000 x 2000 images seemed huge to me :) So i will try 6000 x 3000 then and go up the ladder if needed. Spa...
by 3DCR
Mon Nov 23, 2015 8:22 pm
 
Forum: Using Panotour / Panotour Pro
Topic: Perfect image size to be used inside panotour pro?
Replies: 4
Views: 489

Perfect image size to be used inside panotour pro?

Hello everyone I'm planning to use Panotour Pro to create VT's using 3ds max and V-Ray. I did some testing, but wasn't to happy about the results. The original render in high quality came out very nice, but then inside the VT (using the Panotour Pro Trial version) they showed up really pixelated. My...
by 3DCR
Mon Nov 23, 2015 6:24 pm
 
Forum: Using Panotour / Panotour Pro
Topic: Perfect image size to be used inside panotour pro?
Replies: 4
Views: 489

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