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Re: Panotour Viewer moves uncontrollably on Samsung S6 [SOLVED]

If anyone else is experiencing this issue you need to recreate and upload the tour and then it solves the issue.

Kind Regards
Justin
by justinmih
Thu Jul 26, 2018 12:45 am
 
Forum: Using Panotour / Panotour Pro
Topic: Panotour Viewer moves uncontrollably on Samsung S6
Replies: 1
Views: 804

Re: VR Issues on Samsung Phone [SOLVED]

Hi All

I've managed to fix the issue.

I recreated the tour and uploaded it and everything now works.

Kind Regards
Justin
by justinmih
Thu Jul 26, 2018 12:43 am
 
Forum: Using Panotour / Panotour Pro
Topic: VR Issues on Samsung Phone
Replies: 1
Views: 576

VR Issues on Samsung Phone [SOLVED]

Hi Everyone I posted the other day saying that i was having issues with Panotour Viewer on Samsung S6 but i have just realised that its not just panotour viewer, VR is not working even live from the internet on wifi. When entering VR mode the split screen moves uncontrollably with small movements re...
by justinmih
Wed Jul 25, 2018 10:40 pm
 
Forum: Using Panotour / Panotour Pro
Topic: VR Issues on Samsung Phone
Replies: 1
Views: 576

Panotour Viewer moves uncontrollably on Samsung S6 [SOLVED]

Hi I have been using panotour viewer successfully for a long time but recently it has stopped functioning correctly on my Samsung S6. When i go in to the VR mode the splits screens start moving uncontrollably and nothing i do seems to fix it. Has anyone else had this same issue and does anyone know ...
by justinmih
Tue Jul 24, 2018 12:05 am
 
Forum: Using Panotour / Panotour Pro
Topic: Panotour Viewer moves uncontrollably on Samsung S6
Replies: 1
Views: 804

Re: giroscope doesnt work in android

Yes i am having the same issue. It worked perfectly until the most recent android update and now it wont work. I know that the browser did work as i have used it on numerous occasions when i didn't have internet access so i cant understand why it now doesn't work.
by justinmih
Sat Dec 16, 2017 8:51 pm
 
Forum: Panotour Viewer
Topic: giroscope doesnt work in android
Replies: 9
Views: 5044

Re: Panotour Viewer stopped working in VR mode on Samsung S6

Hi Jo & Annis Yes this is the same problem that i am experiencing. It did work the last time i tried it and have used panotour viewer when off line at a couple of events and it worked perfectly and then since the latest update for android it doesn't work now (i'm assuming its the android update ...
by justinmih
Tue Dec 12, 2017 3:15 pm
 
Forum: Panotour Viewer
Topic: Panotour Viewer stopped working in VR mode on Samsung S6
Replies: 3
Views: 2882

Panotour Viewer stopped working in VR mode on Samsung S6

I am trying to view a tour on Panotour Viewer on a Samsung S6 Edge mobile in VR mode but the gyroscope doesn't work. I have a number of tours on this phone which have worked for several months and after loading on an additional tour today it no longer works. The only possible cause i can think of is...
by justinmih
Sat Dec 09, 2017 3:34 am
 
Forum: Panotour Viewer
Topic: Panotour Viewer stopped working in VR mode on Samsung S6
Replies: 3
Views: 2882

Re: URGENT HELP - VR navigation issue [SOLVED]

Hi

I have just found another post talking about the same issue and have read about the VR default view option so will try that now and see if that fixes my issue.

Regards
Justin
by justinmih
Thu Feb 23, 2017 11:56 pm
 
Forum: Panotour - Bugs & discussion
Topic: URGENT HELP - VR navigation issue
Replies: 1
Views: 369

URGENT HELP - VR navigation issue [SOLVED]

Hi I am conducting a VR session for a client on Saturday and on testing the tour i have noticed that when i navigate through the tour on a PC (without VR) that everything flows as expected. However when i navigate the tour using the VR option (Samsung Gear) the tour opens the second room facing in t...
by justinmih
Thu Feb 23, 2017 11:45 pm
 
Forum: Panotour - Bugs & discussion
Topic: URGENT HELP - VR navigation issue
Replies: 1
Views: 369

Re: VR Apps

Hi Giech I have just tried it and you are right it does now work, so thank you. A couple of questions though: The quality of the picture is poorer than when i switch of the Gear service and just access the internet normally. The picture is also quite jerky using this method where its not quite as je...
by justinmih
Thu Feb 23, 2017 11:23 pm
 
Forum: Using Panotour / Panotour Pro
Topic: VR Apps
Replies: 8
Views: 1128

Re: VR Apps

Thanks Giech, i will give it a try.

I thought i had tried that and if i recall correctly it gave a distorted view but i will try it again and let you know how i get on.

Thanks for your reply.

Kind Regards
Justin
by justinmih
Thu Feb 23, 2017 2:54 pm
 
Forum: Using Panotour / Panotour Pro
Topic: VR Apps
Replies: 8
Views: 1128

VR Apps

Hi I was wondering if anyone knows of a platform that we can use on Gear VR to show a Panotour Pro Tour? At the moment i use Gear VR with the Gear app switched off so i just see the tour using my normal web browser but i am looking to see if there is a platform that i can use to either create an app...
by justinmih
Tue Feb 21, 2017 2:37 pm
 
Forum: Using Panotour / Panotour Pro
Topic: VR Apps
Replies: 8
Views: 1128

Multiple Google Analytics Codes in a Tour [SOLVED]

Hi I posted this on the "Using Panotour" forum in December but haven't had any answer and i was wondering if anyone on here could answer this for me? I was wondering if its possible to add 2 google analytics codes to one tour? I am aware that this is possible with Google Analytics but wond...
by justinmih
Thu Feb 02, 2017 1:31 am
 
Forum: Panotour - Bugs & discussion
Topic: Multiple Google Analytics Codes in a Tour
Replies: 2
Views: 599

Panorama Combobox Scroll Options [SOLVED]

Hi I have a tour that uses the panorama combobox and the list of panos scrolls off beyond the end of the screen. The way to move down through this combobox list is to click the mouse and drag the list up (icon shows a hand). My client has asked if this can be made to scroll with the mouse scroll but...
by justinmih
Mon Oct 24, 2016 1:06 am
 
Forum: Using Panotour / Panotour Pro
Topic: Panorama Combobox Scroll Options
Replies: 1
Views: 367

Google Analytics

Hi I was wondering if anyone could help me in understanding the Google Analytic option. I have it set up and can view the live user data in my Google analytics account. However i am looking to view the number of people that have viewed a tour and what they have looked at over a period of time and no...
by justinmih
Fri Jun 03, 2016 12:10 am
 
Forum: Using Panotour / Panotour Pro
Topic: Google Analytics
Replies: 1
Views: 477

Re: No responsiveness of content in website box on mobile

Hi I have previously raised a similar responsive issue (see topic http://www.kolor.com/forum/viewtopic.php?f=92&t=31154) and was told that plugins are not responsive. On things like logo there is an option to change the scale from pixels to percentage and this means that the logo remains the sam...
by justinmih
Thu Jun 02, 2016 11:55 pm
 
Forum: Panotour - Bugs & discussion
Topic: No responsiveness of content in website box on mobile
Replies: 27
Views: 9146

Thumbnail Stack Plugin

Hi I am using the thumbnail stack plugin and when viewing it on a mobile (iphone 4s) the expanded thumbnails fill the screen and spill over the side. Is there a way to make this plugin re-size based on the screen size being used? For example on the logo plugin i can set a percentage size and it in e...
by justinmih
Fri Apr 01, 2016 2:37 pm
 
Forum: Panotour - Bugs & discussion
Topic: Thumbnail Stack Plugin
Replies: 1
Views: 455

Logo not scaling to size on mobile screens

Hi I am building a tour and need to add the company logo in the top right of the screen. The tour works well but the company logo remains the same size regardless of the screen its being viewed on. So on a laptop it looks great but on a mobile it fills pretty much half of the screen. I am using an i...
by justinmih
Fri Feb 26, 2016 4:06 pm
 
Forum: Using Panotour / Panotour Pro
Topic: Logo not scaling to size on mobile screens
Replies: 0
Views: 369

Downloadable Tour Templates

Hi I was wondering if there is anywhere that you can view different example tour templates and then download and configure them for your own tour? Basically I don't feel I could amend the XML code myself so just wondered if you can find example tours that can be amended for your own requirements (i....
by justinmih
Thu Jan 07, 2016 7:41 pm
 
Forum: Panotour - Bugs & discussion
Topic: Downloadable Tour Templates
Replies: 0
Views: 355

Re: Windows 10 upgrade - Panotour Pro not working [SOLVED]

Hi

Can someone from Kolor please respond to this request for help.

I have various tours waiting to be built and I don't know how to proceed with this until I get a reply.

Do I need to revert back to windows 7 or do you know how to fix this issue?

Thanks for your help.

Regards
Justin
by justinmih
Tue Nov 10, 2015 4:14 pm
 
Forum: Using Panotour / Panotour Pro
Topic: Windows 10 upgrade - Panotour Pro not working
Replies: 7
Views: 904

Re: Windows 10 upgrade - Panotour Pro not working [SOLVED]

An update...

I just tried starting a new project and it allowed me to start the project and to import the panoramas. The crash occurred immediately after I clicked on one of the panorama thumbnails.

I tried it a few times and the issue occurs at exactly the same point each time.

Regards
Justin
by justinmih
Sun Nov 08, 2015 6:36 pm
 
Forum: Using Panotour / Panotour Pro
Topic: Windows 10 upgrade - Panotour Pro not working
Replies: 7
Views: 904

Windows 10 upgrade - Panotour Pro not working [SOLVED]

I have just upgraded to Windows 10. I noted on your system requirements page that it says Panotour Pro is windows 10 ready. After the upgrade I launched Panotour Pro 2.3.2 64bit and initially it loaded correctly. However whenever I try to do anything it crashes immediately and closes. I tried launch...
by justinmih
Sun Nov 08, 2015 6:05 pm
 
Forum: Using Panotour / Panotour Pro
Topic: Windows 10 upgrade - Panotour Pro not working
Replies: 7
Views: 904

Re: Panotour Pro 2.3.2 64bit stopped building tours

Hi Gerald Just to let you know that seems to be what the issue was. I am not aware of switching that on but i must have at some point. Did you notice anything in the project file that would help with the other issues i am having with the gyroscope button and auto rotation not working on mobiles? Tha...
by justinmih
Mon Oct 05, 2015 5:07 pm
 
Forum: Using Panotour / Panotour Pro
Topic: Panotour Pro 2.3.2 64bit stopped building tours
Replies: 8
Views: 1168

Re: Panotour Pro 2.3.2 64bit stopped building tours

Hi Gerald

That wasn't ticked intentionally so i will try un-ticking and will get back to you to let you know how i get on.

Thanks for your help

Regards
Justin
by justinmih
Mon Oct 05, 2015 4:50 pm
 
Forum: Using Panotour / Panotour Pro
Topic: Panotour Pro 2.3.2 64bit stopped building tours
Replies: 8
Views: 1168

Re: Panotour Pro 2Tha.3.2 64bit stopped building tours

Thanks Gerald. I have just emailed the file over now.
Regards
Justin
by justinmih
Mon Oct 05, 2015 12:34 pm
 
Forum: Using Panotour / Panotour Pro
Topic: Panotour Pro 2.3.2 64bit stopped building tours
Replies: 8
Views: 1168
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