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Re: Panotour Pro 2.58 - Visual issue

We would appreciate some assistance with this.
by ajh
Tue Feb 06, 2018 7:13 pm
 
Forum: Panotour - Bugs & discussion
Topic: Panotour Pro 2.58 - Visual issue
Replies: 9
Views: 1250

Re: Panotour Pro 2.58 - Visual issue

It looks like you're not using the latest version of PTP, some changes have been done to the player and how they interact with different browsers. Could you try building your tour with the latest version (2.5.9) and see if that changes anything for your client? I did as you asked and rendered this ...
by ajh
Wed Jan 31, 2018 3:58 am
 
Forum: Panotour - Bugs & discussion
Topic: Panotour Pro 2.58 - Visual issue
Replies: 9
Views: 1250

Re: Panotour Pro 2.58 - Visual issue

Any feedback from the Kolor team?
by ajh
Fri Jan 26, 2018 9:24 pm
 
Forum: Panotour - Bugs & discussion
Topic: Panotour Pro 2.58 - Visual issue
Replies: 9
Views: 1250

Re: Panotour Pro 2.58 - Visual issue

I've got a video showing the issue as well.
https://youtu.be/vV0b5pDnS2s
by ajh
Fri Jan 19, 2018 10:29 pm
 
Forum: Panotour - Bugs & discussion
Topic: Panotour Pro 2.58 - Visual issue
Replies: 9
Views: 1250

Re: Panotour Pro 2.58 - Visual issue

I've rendered with the latest version and am still getting the visual issue. I got my hands on an old macbook, installed the same OS and now I can re-create the issue. MacBook 13-inch, Aluminum, Late 2018 Processor 2.4 Ghz Intel Core 2 Duo Memory 4GB 1067 MHz DDR3 Graphics NVIDIA GeForce 9400M 256MB...
by ajh
Fri Jan 19, 2018 10:11 pm
 
Forum: Panotour - Bugs & discussion
Topic: Panotour Pro 2.58 - Visual issue
Replies: 9
Views: 1250

Re: Panotour Pro 2.58 - Visual issue

We have over 1000 tours, all built in html5. I'm looking for a better answer than please update the tour to the latest version.
by ajh
Wed Jan 10, 2018 8:13 pm
 
Forum: Panotour - Bugs & discussion
Topic: Panotour Pro 2.58 - Visual issue
Replies: 9
Views: 1250

Re: Panotour Pro 2.58 - Visual issue

integrated: https://visitingmedia.com/tt8/?ttid=willamette-view#/360?group=0&tour=1 stand alone: https://360.visitingmedia.com/willamette-view/?s=pano41 One of the clients is using the following: MacBook Air 1.4 GHz Intel Core i5 4GB DDR3 Intel HD Graphics 5000 OS: Macericks 10.9.3 Browser: Chrome
by ajh
Tue Jan 09, 2018 9:57 pm
 
Forum: Panotour - Bugs & discussion
Topic: Panotour Pro 2.58 - Visual issue
Replies: 9
Views: 1250

Panotour Pro 2.58 - Visual issue

Some of our clients have noticed odd distortions when viewing our virtual tours. Any idea what is causing this?

https://drive.google.com/file/d/16v8eKu ... sp=sharing
by ajh
Sat Jan 06, 2018 2:53 am
 
Forum: Panotour - Bugs & discussion
Topic: Panotour Pro 2.58 - Visual issue
Replies: 9
Views: 1250

Panotour Pro API

Hi Kolor Team, We're looking to have more control over the 360s and build a custom UI through our website. We'd like to have more control over actions that occur int he 360 that doesn't require reloading the 360 to pass string variables and want to know if any API exists that we can tap into?
by ajh
Fri Jun 16, 2017 11:33 pm
 
Forum: Using Panotour / Panotour Pro
Topic: Panotour Pro API
Replies: 1
Views: 335

Re: PanoTour Pro 2.5.7 Switch 360 in VR mode

We've been using s=0, s=1, s=2, etc and we get those numbers based on their order in the Order list. We've primarily used this method as the panoID starts in the 30s or 40s for the tours we build and it tends to be random. Is there a way the vr arrows can be patched in the next version to work using...
by ajh
Tue May 09, 2017 12:01 am
 
Forum: Panotour - Bugs & discussion
Topic: PanoTour Pro 2.5.7 Switch 360 in VR mode
Replies: 5
Views: 842

Re: PanoTour Pro 2.5.7 Switch 360 in VR mode

Yes, that does work. When you say "use the s= variable correctly with a panoID", does that mean using it with a number is the incorrect way to use it? We've been using s=# for years now and have designed an entire interface around s=#, with panoID it seems to generate a random number that ...
by ajh
Fri Apr 28, 2017 7:05 pm
 
Forum: Panotour - Bugs & discussion
Topic: PanoTour Pro 2.5.7 Switch 360 in VR mode
Replies: 5
Views: 842

PanoTour Pro 2.5.7 Switch 360 in VR mode

Good Afternoon, I've found a bug that prevents the viewer from switching between 360s using the arrows provided by VR Prev/Next when the S=# string variable is in place. An examples: Does Not Switch Between 360s http://johnhamil.com/sample/?s=1&vr Does Switch Between 360s http://johnhamil.com/sa...
by ajh
Thu Apr 27, 2017 8:30 pm
 
Forum: Panotour - Bugs & discussion
Topic: PanoTour Pro 2.5.7 Switch 360 in VR mode
Replies: 5
Views: 842

Re: panotourpro trouble on a mac with chrome version 54

It would be great to get a reply from a Kolor rep again. We have been trying to fix this and found that it has to do with Macs made around 2011, maybe an issue with the way the video card is interacting with the browser. macOS Sierra Version 10.12.3 (16D32) iMac (27 inch, Mid 2011) Processor 2.7 Ghz...
by ajh
Tue Apr 11, 2017 6:10 pm
 
Forum: Panotour - Bugs & discussion
Topic: panotourpro trouble on a mac with chrome version 54
Replies: 27
Views: 5492

Re: panotourpro trouble on a mac with chrome version 54

Is there any update on this? Kolor is there anything you can do to resolve this or are we forced to wait until Google fixes Chrome?

I've got a hand full of clients very pissed off because this isn't working and more that aren't using our services because of this bug.
by ajh
Thu Mar 30, 2017 7:07 pm
 
Forum: Panotour - Bugs & discussion
Topic: panotourpro trouble on a mac with chrome version 54
Replies: 27
Views: 5492

Re: Uploading tour on Amazon S3 too slow [SOLVED]

You can purchase CloudBurry, it allows you to connect to S3 like you would with Filezilla and an FTP server. With it you can open up to 100 connections at once and drastically decrease transfer time. You should be able to max out your internet upload speed with it.
by ajh
Tue Dec 20, 2016 11:49 pm
 
Forum: Using Panotour / Panotour Pro
Topic: Uploading tour on Amazon S3 too slow
Replies: 4
Views: 667

Autorotate on/off with deep link

I'm looking for a way to control the autorotate status with a deep link variable... something like ?ar=1 or ?ar=0

Is anything like that available or can it be added in as a feature?
by ajh
Mon Oct 31, 2016 11:51 pm
 
Forum: Using Panotour / Panotour Pro
Topic: Autorotate on/off with deep link
Replies: 2
Views: 484

Re: Buggy Analytics Plug-In (?) [SOLVED]

There is a bug, I just got off the phone with Google and they confirmed that the code isn't in the right place. For some reason the Analytics plugin doesn't place the code in the header, so it is tracked in the live overview, but doesn't get recorded in the rest of your analytics.
by ajh
Thu Sep 22, 2016 6:03 pm
 
Forum: Using Panotour / Panotour Pro
Topic: Buggy Analytics Plug-In (?)
Replies: 4
Views: 2056

Re: Deep Linking to VR Mode

Any chance this can be built into 2.5.1?
by ajh
Tue Mar 01, 2016 7:09 am
 
Forum: Using Panotour / Panotour Pro
Topic: Deep Linking to VR Mode
Replies: 8
Views: 1509

Re: Deep Linking to VR Mode

Thanks, that's very helpful! Is there anyway to build this into a HTML Template?

I tried editing the fullpage.html to make this work, but so such luck. I couldn't figure out how to edit the htmlheadscripts.tmpl & htmlembedpanoscript.tmpl if that's even possible.

Thanks again for your time.
by ajh
Sat Feb 13, 2016 6:42 am
 
Forum: Using Panotour / Panotour Pro
Topic: Deep Linking to VR Mode
Replies: 8
Views: 1509

Re: Deep Linking to VR Mode

Bump, can this be added into a future version of Panotour Pro?
by ajh
Fri Feb 05, 2016 6:19 pm
 
Forum: Using Panotour / Panotour Pro
Topic: Deep Linking to VR Mode
Replies: 8
Views: 1509

Re: Navigation between panos in VR Mode

I created hotspots and was linking them to previous and next instead of directly to a 360. Even by doing that the icons twist and turn, they don't look nice and professional like the krpano-1.19-pr3 vtour demos. Is there any plan to bring that functionality to Panotour Pro?
by ajh
Fri Feb 05, 2016 6:19 pm
 
Forum: Using Panotour / Panotour Pro
Topic: Navigation between panos in VR Mode
Replies: 8
Views: 2344

Re: Navigation between panos in VR Mode

bump
by ajh
Fri Jan 22, 2016 6:45 pm
 
Forum: Using Panotour / Panotour Pro
Topic: Navigation between panos in VR Mode
Replies: 8
Views: 2344

Re: Deep Linking to VR Mode

Does anyone have any info on how to do this?
by ajh
Fri Jan 22, 2016 6:44 pm
 
Forum: Using Panotour / Panotour Pro
Topic: Deep Linking to VR Mode
Replies: 8
Views: 1509

Re: Navigation between panos in VR Mode

So I just tried to add hotspots and when you look down they twist and turn and are never level or lined up like the krpano 1.19 pr3.

Second (and more importantly) they aren't showing up in the VR version.
by ajh
Mon Jan 18, 2016 8:07 am
 
Forum: Using Panotour / Panotour Pro
Topic: Navigation between panos in VR Mode
Replies: 8
Views: 2344

Re: Navigation between panos in VR Mode

I was hoping for something more precise, a plugin perhaps that will add this to the same exact spot for every pano in the tour.
by ajh
Sun Jan 17, 2016 11:01 pm
 
Forum: Using Panotour / Panotour Pro
Topic: Navigation between panos in VR Mode
Replies: 8
Views: 2344
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