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Re: Panotour démo que des bugs :(

Bonjour,

Il n'est pas nécessaire que votre ordinateur soit connecté à internet pour pouvoir activer la licence :)

N'hésitez pas si vous avez d'autres questions.

Cordialement,

Clément - équipe Kolor
by Clément_S
Mon Jun 11, 2018 10:57 am
 
Forum: Panotour - Bugs & discussion
Topic: Panotour démo que des bugs :(
Replies: 3
Views: 231

Re: A quick question about Autopano Pro 3.7

Hi,
You can download previous Autopano versions from this page: http://www.kolor.com/download-previous-versions/

Have a nice day.

Best,

Clément - Kolor team
by Clément_S
Fri Jun 08, 2018 8:48 am
 
Forum: Using Autopano Pro / Autopano Giga
Topic: A quick question about Autopano Pro 3.7
Replies: 1
Views: 224

Re: straitening ricoh theta does not work - makes it even wo [SOLVED]

Sorry I was not clear enough, I meant that you cannot correct the horizon manually with Panotour. With Theta pictures, Panotour will automatically straighten the horizon based on the EXIF data (metadata generated by the camera), but if those data are not accurate then the results will not be perfect...
by Clément_S
Tue Jun 05, 2018 1:19 pm
 
Forum: Panotour - Bugs & discussion
Topic: straitening ricoh theta does not work - makes it even worse
Replies: 11
Views: 525

Re: straitening ricoh theta does not work - makes it even wo [SOLVED]

Hi Christian, Thank you for getting in touch with us. I'm sorry but Panotour cannot straighten the horizon, such feature simply does not exist in Panotour or any other software in the Kolor suite. You will need to use another software before importing your photo in Panotour. Best, Clément - Kolor team
by Clément_S
Tue Jun 05, 2018 10:57 am
 
Forum: Panotour - Bugs & discussion
Topic: straitening ricoh theta does not work - makes it even worse
Replies: 11
Views: 525

Re: Publish 360o Videos from GoPro Fusion

Hi ehoffbr and welcome to the forum, If you want to create quality 360 videos then Fusion might be the right tool for you. Fusion comes with a free dedicated stitching software called Fusion Studio. To embed 360 videos on your website you will need to host them on a hosting platform that is compatib...
by Clément_S
Tue Jun 05, 2018 10:50 am
 
Forum: 360° Videos gallery / Galerie de vidéos 360°
Topic: Publish 360o Videos from GoPro Fusion
Replies: 1
Views: 879

Re: Panotour videos broken on EVERY IOS 11+ device in the wo

Hi Steve, VanLad, I just talked with the developers and they told me that they are working hard on solving this bug. Unfortunately, there's no workaround right now. We will post here as soon as a solution is available. Thank you in advance for your patience and sorry for the inconvenience caused. Be...
by Clément_S
Fri Jun 01, 2018 10:34 am
 
Forum: Panotour - Bugs & discussion
Topic: Panotour videos now not broken on EVERY IOS 11+ device?
Replies: 42
Views: 2486

Re: Watching a tour on another computer [SOLVED]

Well you don't have to own a "physical server" but you do need to have access to an online storage (cloud) to publish virtual tours on the internet. There are a lot of options out there, a very common one is Amazon S3: http://www.kolor.com/wiki-en/action/view/Panotour_-_Notions_-_Hosting_o...
by Clément_S
Fri Jun 01, 2018 9:31 am
 
Forum: Using Panotour / Panotour Pro
Topic: Watching a tour on another computer
Replies: 4
Views: 507

Re: Did I bought a dead cow?

Hi Matthew,

I just posted an answer on your other post.

Have a nice day.

Best,

Clément - Kolor team
by Clément_S
Fri Jun 01, 2018 8:12 am
 
Forum: Using Panotour / Panotour Pro
Topic: Did I bought a dead cow?
Replies: 4
Views: 249

Re: Watching a tour on another computer [SOLVED]

Hi Matthew, You will find more info about web publishing on this page: http://www.kolor.com/wiki-en/action/view/Panotour_Documentation_-_Web_Publishing It's impossible to give you step-by-step instructions since all hosting platforms have different interfaces. Basically what you need to do is: - Upl...
by Clément_S
Fri Jun 01, 2018 8:11 am
 
Forum: Using Panotour / Panotour Pro
Topic: Watching a tour on another computer
Replies: 4
Views: 507

Re: Offline hosting for VR Headsets

Hi,

Thank you for your feedback. Panotour Viewer is indeed not available on the Google Play Store currently. We're working to put it back online as soon as possible, sorry for the inconvenience caused.

Best,

Clément - Kolor team
by Clément_S
Fri Jun 01, 2018 8:03 am
 
Forum: Open discussion
Topic: Offline hosting for VR Headsets
Replies: 3
Views: 528

Re: Did I bought a dead cow?

Hi Joe, Matthew, Thank you for your feedback. While we try to answer support requests as quickly as possible, it can happen that we miss some forum posts. Could you send me the links of the posts that were not answered by our support team? I will ask them to give you a quick answer. Sorry for the in...
by Clément_S
Thu May 31, 2018 4:18 pm
 
Forum: Using Panotour / Panotour Pro
Topic: Did I bought a dead cow?
Replies: 4
Views: 249

Re: How to Contact KOLOR? RE: removing "About Panotour Pro.

Sorry for the mistake about the price, the branding-free license is 299,00 € before taxes and not 399,00 €. Link to purchase the license: http://store.kolor.com/virtual-tour/software/virtual-tour-software-addons/licence-marque-blanche-pour-panotour-pro-2.html Regards, Clément - Kolor team
by Clément_S
Mon May 28, 2018 8:51 am
 
Forum: Using Panotour / Panotour Pro
Topic: How to Contact KOLOR? RE: removing "About Panotour Pro..."
Replies: 5
Views: 578

Re: How to Contact KOLOR? RE: removing "About Panotour Pro.

Hi Anthony, So I have to pay an additional 399 euro? Or is there an add-on fee for the license I already hold? Correct. Strictly speaking the branding-free license is for Krpano, the engine behind Panotour. We cannot offer a discount on this license whatsoever since we're just reselling it. Can the ...
by Clément_S
Thu May 24, 2018 9:06 am
 
Forum: Using Panotour / Panotour Pro
Topic: How to Contact KOLOR? RE: removing "About Panotour Pro..."
Replies: 5
Views: 578

Re: exporter un exe

Bonjour Pierre, Vous trouverez plus d'informations sur les différentes options d'export Panotour pour une lecture hors-ligne ici : http://www.kolor.com/wiki-fr/action/view/Panotour_-_FAQ_-_Visualisation_hors-ligne Panotour Viewer pourrait répondre (en partie) à vos besoins. Bonne journée. Cordialeme...
by Clément_S
Thu May 24, 2018 8:54 am
 
Forum: Utilisation Panotour / Panotour Pro (FR)
Topic: exporter un exe
Replies: 3
Views: 608

Re: exporter un exe

Bonjour Pierre,

Je suis désolé mais il n'est pas possible d'exporter un fichier exécutable avec Panotour Pro. Une visite virtuelle n'est pas une simple image ou un fichier, c'est un groupe de fichiers et dossiers qui doivent tous être hébergés sur un serveur.

Cordialement,

Clément - équipe Kolor
by Clément_S
Wed May 23, 2018 7:48 am
 
Forum: Utilisation Panotour / Panotour Pro (FR)
Topic: exporter un exe
Replies: 3
Views: 608

Re: How to Contact KOLOR? RE: removing "About Panotour Pro.

Hi Anthony, Welcome to the forum. You can use our contact form to contact us ( http://www.kolor.com/contact/ ) but using the forum is also a good option, I'll be glad to answer your questions here. You will indeed need the Branding-free license to remove the links in the contextual menu as clearly s...
by Clément_S
Tue May 22, 2018 2:10 pm
 
Forum: Using Panotour / Panotour Pro
Topic: How to Contact KOLOR? RE: removing "About Panotour Pro..."
Replies: 5
Views: 578

Re: When 2.6.x with CUDA?

Hi, The CUDA rendering feature will not be added to Autopano Video Pro 2.6. To enjoy this feature you will need to upgrade to version 3 from your customer account: http://store.kolor.com/customer/account/login/ More info about our upgrade policy: http://www.kolor.com/wiki-en/Frequently_Asked_Questio...
by Clément_S
Tue May 15, 2018 2:07 pm
 
Forum: Autopano Video - Bug & Discussion
Topic: When 2.6.x with CUDA?
Replies: 1
Views: 862

Re: Panotour Future

Hi all, Thank you very much for your feedback, we appreciate it. While it is true that Panotour development has been slowed down it has not stopped. We did not give up on this product and are working on new updates. I cannot give you more info about this right now, but we will post an update on our ...
by Clément_S
Tue May 15, 2018 9:13 am
 
Forum: Panotour Future
Topic: Panotour Future
Replies: 17
Views: 3594

Re: wrong email during purchase

Hi Andreas,

We received your email and will answer you within a couple of hours.

Thank you in advance for your patience.

Best,

Clément - Kolor team
by Clément_S
Fri May 04, 2018 2:33 pm
 
Forum: Livepano
Topic: wrong email during purchase
Replies: 1
Views: 814

Re: Where can I access Go Pro VR Player 2.3.1 400? [SOLVED]

Hi there,

You'll find the links to download previous GoPro VR Player versions here: http://download.kolor.com/ked/stable/history

I hope that helps.

Best,

Clément - Kolor team
by Clément_S
Mon Apr 23, 2018 7:50 am
 
Forum: GoPro VR Player - Using, Bugs & discussion
Topic: Where can I access Go Pro VR Player 2.3.1 400?
Replies: 19
Views: 2297

Re: Cannot link hotspot to something else than a pano... [SOLVED]

Hi, When you create a new tour, the point spot has the action "Go to a panorama or a group" associated with it by default. To create spots that trigger other actions you need to either edit the default spot or create a new one in the "Style" tab. More info about hotspots: http://...
by Clément_S
Mon Apr 23, 2018 7:48 am
 
Forum: Using Panotour / Panotour Pro
Topic: Cannot link hotspot to something else than a pano...
Replies: 5
Views: 526

Re: Decrypt XML files

Hi,
The XML files generated by the trial version of Panotour Pro are encrypted on purpose. If you want to edit those files you will need to buy a Panotour Pro license, there's no workaround.

Best,

Clément - Kolor team
by Clément_S
Fri Apr 20, 2018 1:58 pm
 
Forum: Open discussion
Topic: Decrypt XML files
Replies: 1
Views: 406

Re: Using older version of APG

Sorry I misread your first post. Please send me a PM with your order number or email address associated with your customer account and I'll generate an APG 3.7 license key for you. Our Autopano expert is currently out of the office, but he'll get back to you when he's back to help with the problems ...
by Clément_S
Wed Apr 18, 2018 8:52 am
 
Forum: Autopano - Bugs & discussion
Topic: Using older version of APG
Replies: 6
Views: 1103

Re: Using older version of APG

Hi JX, I'm sorry to hear that you're having issues with APG 4.4. Can you give me more info about your computer configuration (Brand, OS, CPU, GPU etc.)? Can you also make sure that you're not running other resource-demanding software while you use APG? If you want to downgrade to APP 3.7, your licen...
by Clément_S
Wed Apr 18, 2018 8:13 am
 
Forum: Autopano - Bugs & discussion
Topic: Using older version of APG
Replies: 6
Views: 1103

Re: Rotation not working smooth after updating to 2.5.11 [SOLVED]

I'm glad you've found the solution :) The topic is now marked as "Solved".

Have a nice day.

Best,

Clément - Kolor team
by Clément_S
Tue Apr 17, 2018 8:01 am
 
Forum: Panotour - Bugs & discussion
Topic: Rotation not working smooth after updating to 2.5.11
Replies: 2
Views: 388
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