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Re: Autopano Video 3 crashing on launch Windows 10 x64

Helo, We are discussing with the developers to try to find what's wrong on the system. This is quite complex on Windows computers as you can have a lot of conflicts with other softwares/drivers. Could you open the registry then change gpuEngine value to 0 here: Computer\HKEY_CURRENT_USER\Software\Ko...
by olivierbo
Thu Jun 21, 2018 3:29 pm
 
Forum: Autopano Video - Bug & Discussion
Topic: Autopano Video 3 crashing on launch Windows 10 x64
Replies: 9
Views: 96

Re: Autopano Video 3 crashing on launch Windows 10 x64

Helo, We are discussing with the developers to try to find what's wrong on the system. This is quite complex on Windows computers as you can have a lot of conflicts with other softwares/drivers. Could you open the registry then change gpuEngine value to 0 here: Computer\HKEY_CURRENT_USER\Software\Ko...
by olivierbo
Thu Jun 21, 2018 3:28 pm
 
Forum: Autopano Video - Bug & Discussion
Topic: Autopano Video 3 crashing on launch Windows 10 x64
Replies: 9
Views: 96

Re: Stacks do not align even when checking "Use hard links"

Hello,

I did not reproduce the issue. I'm gonna send you the files via WeTransfer.
Let me know.

Just one thing. As you have a huge overlapping zone between pictures, it could create stitching issues.

Cheers,
Olivier
by olivierbo
Thu Jun 21, 2018 3:15 pm
 
Forum: Using Autopano Pro / Autopano Giga
Topic: Stacks do not align even when checking "Use hard links"
Replies: 6
Views: 118

Re: Release / Transfer License

Hello,

As stated in our FAQ, our licenses are single-station licenses, i.e. you can only install the application on one computer. However, Kolor tolerates the installation of the applications on several computers.

Hope this helps.

Kind regards,
Olivier
by olivierbo
Thu Jun 21, 2018 9:38 am
 
Forum: Using Autopano Pro / Autopano Giga
Topic: Release / Transfer License
Replies: 1
Views: 17

Re: Autopano Giga - Clauss/Rodeonpreview - Critical error

Hello Graham, I can test on my system if you give me more details about the version of Rodeon preview software you are using (I saw different versions on their site) and any other information/configuration I will need. Why do you need Rodeon preview exactly. Have you tried Clauss import wizard? Kind...
by olivierbo
Wed Jun 20, 2018 10:09 am
 
Forum: Using Autopano Pro / Autopano Giga
Topic: Autopano Giga - Clauss/Rodeonpreview - Critical error
Replies: 4
Views: 54

Re: Stacks do not align even when checking "Use hard links"

Hello,

Could you share or send your original pictures?
Stupid question but do you create stacks once added to Autopano (or Autopano creates them automatically)?

Kind regards,
Olivier
by olivierbo
Wed Jun 20, 2018 8:28 am
 
Forum: Using Autopano Pro / Autopano Giga
Topic: Stacks do not align even when checking "Use hard links"
Replies: 6
Views: 118

Re: Trouble with DNG files

Hello,

If I open your file, I get the same issue. That's the reason I converted the file by myself (If I remember well, I used PS or LR).

Kind regards,
Olivier
by olivierbo
Wed Jun 20, 2018 8:19 am
 
Forum: Autopano - Bugs & discussion
Topic: Trouble with DNG files
Replies: 10
Views: 771

Re: New user - stitching problem

Hello,

If it is a confidential problem, I can send you a PM so you could send the pictures (via Wetransfer for instance). All the emails we received are always and automatically treated as confidential.

Let me know.

Cheers,
Olivier
by olivierbo
Tue Jun 19, 2018 3:53 pm
 
Forum: Using Autopano Pro / Autopano Giga
Topic: New user - stitching problem
Replies: 5
Views: 76

Re: New user - stitching problem

Hello,

This type of errors can have various causes. You haven't set the nodal point correctly so you have a lot of parallax, or overlap between pictures is too high for instance.
Can you share or send your original pictures?

Kind regards,
Olivier
by olivierbo
Tue Jun 19, 2018 3:00 pm
 
Forum: Using Autopano Pro / Autopano Giga
Topic: New user - stitching problem
Replies: 5
Views: 76

Re: Autopano Giga - Clauss/Rodeonpreview - Critical error

Hello,

Do you have enough space on your HDD/temp folder? Also, any other software you could close?
Did you experienced that issue before?

Kind regards,
Olivier
by olivierbo
Tue Jun 19, 2018 2:54 pm
 
Forum: Using Autopano Pro / Autopano Giga
Topic: Autopano Giga - Clauss/Rodeonpreview - Critical error
Replies: 4
Views: 54

Re: conseil pour paramétrage "blend"

Bonjour,

J'ai utilisé le paramétrage Blending par défaut (Multiband/Smart) + correction exposition & vignettage.

Bien cordialement,
Olivier
by olivierbo
Tue Jun 19, 2018 10:56 am
 
Forum: Utilisation d'Autopano Pro / d'Autopano Giga (FR)
Topic: conseil pour paramétrage "blend"
Replies: 4
Views: 47

Re: Sony ARW format gives red cast before render

Hello,

It could mean that your camera is not supported by DCRAW yet: http://www.cybercom.net/~dcoffin/dcraw/#cameras

As a reminder: http://www.kolor.com/wiki-en/action/vie ... _images.3F

Let me know if it answers your question.

Kind regards,
Olivier
by olivierbo
Tue Jun 19, 2018 9:15 am
 
Forum: Using Autopano Pro / Autopano Giga
Topic: Sony ARW format gives red cast before render
Replies: 1
Views: 29

Re: Autopano Video 3 crashing on launch Windows 10 x64

Yes, you're right! Sorry for the stupid question! ;)
Does AVP 2.6.2 still work? Some Windows updates caused some issues in the past.

Cheers,
Olivier
by olivierbo
Mon Jun 18, 2018 4:27 pm
 
Forum: Autopano Video - Bug & Discussion
Topic: Autopano Video 3 crashing on launch Windows 10 x64
Replies: 9
Views: 96

Re: Autopano Video 3 crashing on launch Windows 10 x64

Hello, To be sure AV uses your dedicated GPU, go to AV Preferences, Check GLSL engine (I have no doubt that it uses your NVIDIA card by default). Any bloatware you could remove from the system? Also, if you have some codecs installed, I invite you to remove them, then test. Any other application run...
by olivierbo
Mon Jun 18, 2018 4:09 pm
 
Forum: Autopano Video - Bug & Discussion
Topic: Autopano Video 3 crashing on launch Windows 10 x64
Replies: 9
Views: 96

Re: conseil pour paramétrage "blend"

Je vous envoie un mail...

Olivier
by olivierbo
Mon Jun 18, 2018 3:14 pm
 
Forum: Utilisation d'Autopano Pro / d'Autopano Giga (FR)
Topic: conseil pour paramétrage "blend"
Replies: 4
Views: 47

Re: Autopano Video 3 crashing on launch Windows 10 x64

Hello, I apologize for the inconvenience. First of all, be sure that you have installed the very latest proprietary NVIDIA driver (398.11 - June 5th). I recommend you choose "Custom install" and select "Clean install" option at the beginning of the installation. Once installed, i...
by olivierbo
Mon Jun 18, 2018 1:09 pm
 
Forum: Autopano Video - Bug & Discussion
Topic: Autopano Video 3 crashing on launch Windows 10 x64
Replies: 9
Views: 96

Re: Is there any way to do this?

Hello, Does it happen with these pictures specifically or with all your pictures? Have you tried another RAW decoder (RAW Therapee for instance)? Do you use a bracketing mode? Also, have you tried to put your RAWs directly to Autopano (even if we don't recommend it)? Finally, wha't the camera used? ...
by olivierbo
Mon Jun 18, 2018 10:23 am
 
Forum: Using Autopano Pro / Autopano Giga
Topic: Is there any way to do this?
Replies: 1
Views: 42

Re: conseil pour paramétrage "blend"

Bonjour, Il est assez difficile de voir sur la capture d'écran où se situent les problèmes, n'ayant pas de plus, les photos originales. Sur la deuxième, le flou est bien visible. Avez-vous testé les paramètres par défaut Multiband/Smart? Pouvez-vous éventuellement, partager ou envoyer les photos ori...
by olivierbo
Mon Jun 18, 2018 10:14 am
 
Forum: Utilisation d'Autopano Pro / d'Autopano Giga (FR)
Topic: conseil pour paramétrage "blend"
Replies: 4
Views: 47

Re: New user - stitching problem

Hello and welcome! Did you apply any blending? If you click the preview icon in the bottom left corner of the preview windows (green icon left to the zoom menu) it applies a standard colour correction and blending so it will remove ghost issues. If not, can you check in the layer window (bottom part...
by olivierbo
Fri Jun 15, 2018 2:38 pm
 
Forum: Using Autopano Pro / Autopano Giga
Topic: New user - stitching problem
Replies: 5
Views: 76

Re: plugin doesn't launch

Hello,

If you have installed a Premier update, can you try to reinstall the plugin?

Kind regards,
Olivier
by olivierbo
Wed Jun 13, 2018 1:05 pm
 
Forum: GoPro VR Player - Using, Bugs & discussion
Topic: plugin doesn't launch
Replies: 1
Views: 163

Re: Change path for already created stitch

Hello,

If you cannot recreate the same folder path on your desktop, either you modify the path into your .pano or your change the folder path when Autopano ask for the pictures, then save the .pano for the changes to be saved.

Hope this can help.

Kind regards,
Olivier
by olivierbo
Mon Jun 11, 2018 3:56 pm
 
Forum: Using Autopano Pro / Autopano Giga
Topic: Change path for already created stitch
Replies: 3
Views: 105

Re: Trouble with DNG files

Hello, I cannot reproduce the issue. I converted .ORF files to DNG, then merge HDR Regarding the lens type here is how Autopano select it: Autopano sets by itself the lens type following this rule: fisheye < (or =) 16mm < standard - if the focal length (35mm. equi) is less or equal to 16mm, the lens...
by olivierbo
Mon Jun 11, 2018 3:34 pm
 
Forum: Autopano - Bugs & discussion
Topic: Trouble with DNG files
Replies: 10
Views: 771

Re: Insta 360 pro

Bonjour,

Comme précisé dans ma réponse à votre email, la caméra sera ajouté dans la base de données de la prochaine version d'Autopano.
En attendant, vous pouvez utiliser ce template.

Bien cordialement,
Olivier
by olivierbo
Mon Jun 11, 2018 10:09 am
 
Forum: Using Autopano Pro / Autopano Giga
Topic: Insta 360 pro
Replies: 2
Views: 68

Re: Trouble with DNG files

Hello,

Could you please share or send your RAW or JPEG original files and your processed files as well?

Kind regards,
Olivier
by olivierbo
Thu Jun 07, 2018 9:34 am
 
Forum: Autopano - Bugs & discussion
Topic: Trouble with DNG files
Replies: 10
Views: 771

Re: My autopano giga 4.4 is not compatible with istar nctech

Hello,

What I was saying is if you can share the original iStar footage so that I can make some tests ;)

Kind regards,
Olivier
by olivierbo
Wed Jun 06, 2018 8:00 am
 
Forum: Using Autopano Pro / Autopano Giga
Topic: My autopano giga 4.4 is not compatible with istar nctech cam
Replies: 5
Views: 199
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